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Medallia

Experience management platform for feedback analytics

Vice President of Financial Planning and Analysis

Corporate Finance & FP&AUpdated on Nov 11
Full-timeMcLean, VA, USA

About the Job

Requirements

  • At least 10 years of experience leading the FP&A function.
  • At least 10 years of team management experience.
  • A Bachelor's degree in Finance or a related field.
  • Experience working in a private equity environment and/or a publicly traded company.
  • Deep familiarity with cloud/SaaS business metrics, including retention, representative productivity, sales compensation, services utilization, and billable rate per hour.
  • Strong analytical and financial modeling abilities, with the ability to communicate complex findings orally and in written or presentation form.
  • The role is based at the Tysons, Virginia headquarters and requires a hybrid schedule of three days per week.

Responsibilities

  • Lead global budgeting, forecasting, and management reporting processes, partnering with operational finance teams and business leaders to analyze trends and update forecasts.
  • Drive the enterprise-wide annual budget process and multi-year long-range planning models covering bookings, billings, revenue, ARR, gross retention, net retention, and variable and fixed costs.
  • Own monthly reporting packages for the Board of Directors and quarterly reporting for lenders, translating complex financial data into strategic narratives.
  • Oversee global planning, monitoring, and optimization of sales productivity, capacity planning, and data management in partnership with Revenue Operations.
  • Collaborate with Finance, Accounting, IT, Revenue Operations, and Deal Desk teams to streamline processes, improve forecasting accuracy, and evaluate return on investment for key investments.
  • Provide financial modeling, due diligence, and integration support for strategic inorganic growth opportunities and corporate transactions.
  • Build, mentor, and scale a high-performing global finance team with clear accountabilities and a strong culture of excellence.

Desired Qualifications

  • A track record of engaging and developing a global team and creating an organization known for excellence and a strong team culture.
  • Ability to build and foster relationships with senior executives, department heads, and key influencers as a trusted and objective advisor.
  • Ability to attract, recruit, motivate, and retain high-performing, high-potential talent.
  • Evidence of creating a strong financial organization with clear accountabilities and a team orientation.
  • Previous experience operating within an international footprint at a global scale.

About the Company

Medallia

Experience management platform for feedback analytics

Medallia is a platform for experience management that helps companies collect and analyze feedback from customers and employees to improve experiences. It works by gathering signals from multiple channels—surveys, social media, and direct feedback—then using analytics to produce actionable insights that guide improvements. The product is delivered on a subscription basis, with additional professional services for implementation and optimization. What sets Medallia apart from competitors is its integrated, omnichannel approach that combines customer and employee experience data in one platform, offering enterprise-grade analytics, dashboards, and reporting, along with consulting and training to help clients act on insights. Medallia aims to help businesses boost customer satisfaction and employee engagement, thereby strengthening competitive advantage through better experiences.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Palo Alto, CA
Founded
2001

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