J

Jobs for Humanity

Supports underrepresented job seekers with coaching

Customer Support Representative - Multiple Teams

Full-Time
$5k - $10k/mo
Junior
Bachelor's
Washington, DC, USA
Remote

About the job

Requirements
  • A minimum of 2 years of experience in customer service, collections, accounts receivable, or escrow operations.
  • A high school diploma or equivalent is required.
  • The ability to manage financial documentation and client correspondence accurately.
  • Strong communication, negotiation, and relationship management skills.
  • Strong analytical and problem-solving abilities with high attention to detail.
  • Knowledge of escrow laws and financial compliance frameworks.
  • The ability to work independently and remotely while maintaining consistent productivity and professionalism.
  • Customer service orientation and interpersonal communication skills.
  • Familiarity with reconciliation, invoicing, and payment processing.
  • Strong organizational and time management abilities.
  • Integrity, reliability, and discretion when handling confidential financial information.
  • Teamwork and adaptability in dynamic environments.
Responsibilities
  • Provide customer support to clients.
  • Manage collections and overdue payments.
  • Oversee accounts receivable.
  • Serve as an escrow representative by coordinating payments and transactions with partners and associates across the designated region.
  • Handle financial correspondence with precision and professionalism.
  • Maintain accurate financial documentation and client correspondence.
Desired Qualifications
  • A bachelor's degree in Business, Finance, or a related field.

About the company

Jobs for Humanity connects underrepresented job seekers with inclusive employers worldwide. It offers personalized coaching, targeted job alerts, and a Discord-based community to help build CVs, prepare for interviews, and expand professional networks. Its revenue comes from partnerships with inclusive employers, with 20% of earnings donated to community organizations, setting it apart from typical job boards and coaching services. The goal is to reduce employment gaps and create a fairer job market by expanding access to resources, networks, and opportunities.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Aventura, Florida

Founded

2020

Get referred to Jobs for Humanity

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Booking and Transport for London testimonials signal credible enterprise employer demand.
  • Updated 2026 pages show active employer participation and fresh job volume.
  • Service-provider partnerships extend into coaching, language, legal, housing, and childcare support.

What critics are saying

  • Seed funding totaled only $600K as of January 2025, limiting scale.
  • A 20% revenue donation constrains margins against larger recruiting platforms.
  • Employer reliance and mission branding leave a thin moat if LinkedIn copies inclusivity features.

What makes Jobs for Humanity unique

  • 2026 platform lists 2,946 live jobs and 1,283,838 candidates.
  • Jobs target refugees, blind, neurodivergent, and LGBTQIA+ communities with dedicated pages.
  • Discord-based coaching and job alerts create sticky candidate support beyond listings.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Remote Work Options

Unlimited Paid Time Off

Flexible Work Hours

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Conference Attendance Budget

Professional Development Budget

Wellness Program

Mental Health Support

Phone/Internet Stipend

Home Office Stipend

Stock Options

Company Equity

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Parental Leave

Paid Vacation

Paid Holidays

Paid Sick Leave

Hybrid Work Options

Meal Benefits

Pet Insurance

Gems

Growth & Insights

Headcount

6 month growth

↓ -7%

1 year growth

↑ 0%

2 year growth

↓ -7%