Manager, Human Resources Business Partner 1

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Job Summary:

This role will serve as MTA Agency's Manager, HR Business Partner (HRBP), responsible for implementing theMTA People's (HR) integrated solutions, programs, and strategies; as well as supporting and implementing a full rangeof HR activities across multiple functions for NYCT & MTA Bus Company. The incumbent will have oversight responsibility for the day-to-day Human Resources activities of assigned departments and is charged withdeveloping strategic relationships with designated departments, providing them with an effective and efficientcustomer service-oriented team that will handle all their HR-related needs.

Responsibilities:

• HR Business Partner Support & Strategic HR Initiatives:
  • Support and implement MTA People Department's (HR) integrated solutions, programs, andstrategies, delivering a full range of HR services across multiple functions for the agency.
  • Partner with the HRBP Leadership team and departmental leadership to support organizationalreviews, workforce planning and forecasting, recruitment strategies, succession planning, andresolution of compensation issues
  • Support the day-to-day HR activities of assigned departments by developing strong strategicrelationships and providing efficient, customer-service-oriented HR support to meetdepartmental needs
  • Serve as a departmental resource on NYCT and MTA Bus Company policies and procedures,ensuring consistent interpretation, application, and implementation across the business area.
• Recruitment, HR Data & Administrative Operations:
  • Manage recruitment and hiring activities, including recruiting efforts, posting jobs, testing,candidate outreach, interviewing, selecting, coordinating physicals/health screening (ifapplicable), creating new positions, and updating job descriptions.
  • Responsible for providing HRIS position data to support effective position management.
  • Ensures the accuracy of PeopleSoft records, Personnel Action Requests (PARs), Position UpdateRequest (PUR) workflows, job codes and action reason codes
  • Manage Staff with the implementation of the hourly and supervisory hiring plan
  • Conduct research and prepare statistical analysis to support HR policy development andprogram initiatives
  • Review HRIS data for accuracy, generate ad hoc reports and queries, and ensure dataintegrity.
• Employee Relations, Engagement & Workplace Support:
  • Manage, select, coach, develop, and motivate HR Business Partner staff. Manage and prioritizeworkload for staff. Provide career development for subordinates. Offer prompt and effectivecoaching and counseling. Review the performance of staff.
  • Assist with employee relations issues and support employee engagement initiatives by workingclosely with management and employees to improve work relationships, increase jobsatisfaction, build morale, increase productivity, and increase retention/decrease turnover.
  • Assist with employee relations matters, including investigations, performance improvementplans, disciplinary actions, and terminations when necessary
  • Provide benefit information as appropriate. Keep abreast of any changes to policy and ensureaccurate communication.
• Organizational Effectiveness and HR Projects:
  • Coordinate HR projects and initiatives across assigned departments, including implementation,tracking, stakeholder communication, and follow-up.
  • Assist with monitoring effectiveness of programs and supporting planning functions for allprogrammatic changes.
  • Support the development and implementation of HR programs, processes, and tools thatsupport business and operational objectives

Required Knowledge/Skills/Abilities:

• Demonstrated supervisory and/or leadership abilities.
• Must have ability to handle confidential matters and information, strong judgementacumen.
• Must have practical working knowledge of at least two of the following humanresource disciplines: recruitment, compensation, performance management,employee relations, HRIS, or benefits.
• Must have experience administering human resources programs with the ability toeffectively manage multiple responsibilities simultaneously within limited, specifictime frames.
• Must possess proven, effective leadership, management, problem-solving, planning,organizing, decision-making skills, with creativity abilities, to identify and resolverelated issues and find solutions as well as establishing preventative measures forfuture occurrence.
• Strong working knowledge of corporate organizational structures and their functionswith a broad perspective of resources, staffing needs, and employee development.
• Working knowledge of labor agreements and related human resources laws.
• Knowledge of relevant state and federal laws and regulations affecting related HRactivities.
• Effective communication (oral and written), human relations, presentation,conflict/management, coordination, and negotiating skills.
• Experience developing, implementing, and administering policies and procedures.
• Proven ability to build effective partnership relationships with department heads andmanagers.
• Proven ability to take initiative and be proactive, with ability to identify and anticipatedepartment needs and recommend solutions.
• Proven ability to interact with managers and employees at all levels in theorganization, and to work as part of a team.
• Advanced working knowledge of Microsoft Office applications (i.e., Excel, Word,Visio, PowerPoint, or Power BI); TEAMS, Zoom, or similar virtual platforms; and HRSystems - PeopleSoft, Oracle, or similar HRIS software applications.
• Have the ability to generate spreadsheets and analyze data.

Required Education and Experience:

• Bachelor’sDegree inArts/Sciences(BA/BS)in Human Resources, Business Administration, OrganizationalDevelopment or related field or equivalent experience.
• Minimum 6 years of recent, related, progressively responsible human resources experience.

The Following is/are preferred:

• Master’s degreein Arts/Sciences(MA/MS)in Human Resources or related field.
• Professional in Human Resources (PHR)
• Senior Professional in Human Resources (SPHR)

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.