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TD SYNNEX has introduced new agentic AI capabilities to its PartnerFirst platform for North American partners. The enhancements include pre-built AI agents, a standardised Model Context Protocol connector with 53 available functions, lifecycle coaching, and self-service reporting tools. The MCP connector allows partners to integrate AI applications directly with PartnerFirst data, providing access to quoting, orders, customers, products, pricing, and inventory. Agent Bridge offers a marketplace of ready-to-use AI agents that automate workflows such as quoting, product search, and order tracking within partners' existing systems. The PartnerFirst Agent has expanded with 40 additional features, enabling task execution and workflow automation. A new Customer Lifecycle AI Business Coach provides actionable guidance from partner data. The company reports that more than 65,000 users are actively using its digital offerings.

TD synnex unveils AI that works alongside partners, expanding partnerfirst with agentic capabilities. Published on 10/08/2026 at 03:00 pm EDT S&P Capital IQ TD SYNNEX shared the next evolution of PartnerFirst for North American partners, introducing new agentic AI capabilities designed to help partners spend less time navigating systems and more time growing their business. From pre-built AI agents and a standardized MCP connector to lifecycle coaching and self-service reporting, the new capabilities put AI to work across everyday partner operations helping to identify opportunities and accelerate outcomes. AI agents that run where partners already work: PartnerFirst Digital Bridge now has a robust model context protocol (MCP) connector that gives partners a powerful new way to connect AI applications directly to PartnerFirst data and capabilities, allowing partners to incorporate real-time business intelligence into the AI workflows they are already building and using. MCP exposes TD SYNNEX data, services, and business capabilities to partner-built AI apps and platforms through 53 available motions? with secure, governed access to quoting, orders, customers, products, pricing, and inventory. This standardized, comprehensive interface accelerates innovation and reduces development effort by embedding TD SYNNEX into partner AI workflows. Clay Ostlund, president of Marco Technologies and TD SYNNEX customer has used the new MCP features. Building on that foundation,Agent Bridge introduces an agent builder function as well as a marketplace of ready-to-use AI agents that connect the systems customers already use with PartnerFirst skills, data, and insights. These capabilities are designed to help customers quickly configure and adopt practical agentic AI capabilities without the need for additional tooling or development. These agents can run inside customer tools? automating quoting, product search, inventory look up, order tracking and other daily workflows inside the customers? environment. Inside the platform experience, the PartnerFirst Agent is expanding as well. 40 additional features are now available, moving the agent from information access into task execution and workflow automation across product search, pricing, availability, freight, orders, invoices, quotes, RMAs and cloud subscriptions. In addition, AI product recommendations help resellers find the most relevant products, alternatives, accessories, warranties and services throughout the buying journey by analyzing product attributes, purchasing history and customer preferences. Partners gain those capabilities without building, hosting or managing their own agents or MCP infrastructure. Guidance across the Customer Lifecycle: Building on the recent launch of Customer Lifecycle tools, a new Customer Lifecycle AI Business Coach is also now available to help transform complex partner data into actionable guidance. Customer Lifecycle AI turns business data into opportunity identification, risk awareness, and actionable recommendations with contextual insight, executive-ready visuals, and AI-assisted customer engagement inside everyday workflows. Partners who hold large volumes of customer, subscription, renewal and adoption data get clear signals on where to focus and what to do next, so growth opportunities and renewal risks surface early enough to act on.After initially launching with select vendors, 8 additional vendors are now available. New self-service reporting rounds out the new offerings. Build Your Own Reports moves partners from static, manual reporting to flexible self-service insight, with immediate visibility into quotes, orders, invoices, credits, RMAs, subscriptions and renewals. Reports can be scheduled as subscriptions, built for a specific customer and shared with them, or copied and modified to cut setup time. (C) S&P Capital IQ - 2026

TD SYNNEX introduces FinOps Fusion to optimize AI Token spend across cloud and core infrastructure. New service and finance offering helps partners manage and govern AI token spend for their end customers at scale FREMONT, Calif. and CLEARWATER, Fla. - Oct. 8, 2026 - TD SYNNEX (NYSE: SNX) today announced the launch of FinOps Fusion, a new offering designed to help partners manage the cost of AI consumption. Part of TD SYNNEX's Destination AI(TM) enablement framework, FinOps Fusion provides partners with greater visibility into their end customers' AI token usage, enabling them to more easily identify inefficiencies, optimize spending and establish governance practices that support scalable, sustainable AI deployments. According to Gartner, AI spending is forecast to reach $2.59 trillion in 2026, up 47% from last year. As organizations accelerate their generative AI implementations, token consumption is creating new financial and operational challenges for businesses. AI costs are frequently distributed across applications, models and infrastructure, making it difficult for organizations to track and optimize them. "Across the market, we're seeing organizations invest heavily in AI without a clear understanding of how token usage translates into actual costs," said Francisco Criado, SVP, Cloud, Security and AI, TD SYNNEX, North America. "Many businesses have already learned the importance of managing cloud consumption, but we're seeing similar challenges emerge with AI. FinOps Fusion isn't just a dashboard or tool, it's how our partners become indispensable to their customers' AI strategy. We absorb the complexity so they can sell the outcome: visibility across the entire environment, optimization they can prove and a managed service they can run as recurring revenue." FinOps Fusion equips partners with a range of tools and services designed to help their end customers gain control of AI token consumption, including: * Unified Visibility Dashboard: Provides a consolidated view of AI token spend across public cloud and on-premise environments, enabling partners and customers to make more informed budgeting decisions. * AI Spend Optimization Recommendations: Delivers actionable guidance to improve resource allocation for AI investments. * Expert-led FinOps Enablement: Access to training, best practices and operational frameworks to build repeatable AI cost management services and strengthen customer advisory capabilities. * Managed FinOps Service: Enables partners to offer ongoing monitoring, optimization and governance as a recurring service, creating new revenue opportunities. * AI Token Consumption Assessment: Will establish a baseline of AI token usage across customer environments, helping partners identify inefficiencies, uncover cost drivers and prioritize optimization opportunities upon its introduction later this year. TD SYNNEX has seen the majority of customers achieve 15-30% savings over the mid-to-long term, depending on the maturity of their FinOps adoption and the services and tools they deploy. FinOps Fusion was unveiled to partners at TD SYNNEX's 2026 Inspire Conference in Greenville, South Carolina. To learn more about FinOps Fusion and how to get started, fill out the interest form. About TD SYNNEX TD SYNNEX (NYSE: SNX)is a leading global distributor, solutions aggregator, and original design and contract manufacturer that plays a central role in connecting the technology ecosystem. TD SYNNEX Co. support more than 150,000 customers across over 100 countries with a comprehensive edge-to-cloud portfolio spanning cybersecurity, analytics, artificial intelligence, mobility, and Everything-as-a-Service. TD SYNNEX Co. is a Fortune 100 company that helps partners maximize the value of technology investments and achieve measurable business outcomes through its global reach, expertise and enablement capabilities. Headquartered in Clearwater, Florida, and Fremont, California, the Company's distribution business brings together a broad portfolio of IT hardware, software and systems, providing access to products across the global IT ecosystem. The Company's Hyve Solutions business partners with technology companies to design, manufacture, and deliver traditional and accelerated compute, cloud, and connected infrastructure. For more information, visit www.TDSYNNEX.com, follow its newsroom or follow TD SYNNEX Co. on LinkedIn, Facebook and Instagram. Safe Harbor Statement Statements in this news release that are "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 involve known and unknown risks and uncertainties which may cause the Company's actual results in future periods to be materially different from any future performance that may be suggested in this release. The Company assumes no obligation to update any forward-looking statements contained in this release. Emily Moseley TD SYNNEX Corporate Communications 727-538-5864