Full-Time

Business Systems Analyst

Confirmed live in the last 24 hours

Attentive

Attentive

1,001-5,000 employees

Personalized SMS marketing solutions for businesses

Data & Analytics
Consumer Software
Enterprise Software

Compensation Overview

$80k - $110kAnnually

+ Equity + Benefits

Entry, Junior

Remote in USA

Category
Project Management
Business Development
Business & Strategy
Required Skills
Agile
Zendesk
Salesforce
SCRUM
Data Analysis
Zapier
Excel/Numbers/Sheets
Requirements
  • Bachelor’s degree in computer science, business, or related field and/or equivalent combination of education and experience
  • 2+ years of experience implementing, configuring, and managing Salesforce environments
  • Knowledge of Salesforce object schema and relationship
  • Ability to build Salesforce Reports or query data using SOQL
  • Understanding of Salesforce Flow automation
  • Experience with the implementation and management of SaaS integrations for Salesforce such as Zendesk or Zapier
  • Experience with Salesforce CPQ implementation and management is a plus but not required
  • Experience analyzing large data set using Excel or Google Sheets
  • Exceptional problem solving and analytical skills in relation to user processes and system gaps
  • Familiarity with project management methodology such as Scrum-Agile and Kanban
  • Understand system integration and ETL processes
  • Strong verbal and written communications with ability to effectively communicate complex information to audiences at all levels of the organization
  • Demonstrated ability to work effectively within a team in a fast-paced environment
  • Demonstrated ability to set proper time and resource expectations with stakeholders
  • Works effectively and diligently with or without deadlines
  • Ability to work independently and collaborate effectively
Responsibilities
  • Gather requirements from business stakeholders and refine into actionable items for technical development or research
  • Develop and implement basic Salesforce changes that deliver a solution to business problems
  • Understand business and technical priorities and ensure alignment with cross-functional teams and business stakeholders
  • Understand our Salesforce data points and their impact on data dependent processes, automation, and analyses
  • Own the maintenance and enhancement of essential processes within Salesforce and the Business System technology stack
  • Provide support to team members on overall system design, integrations and enhancements

Attentive provides personalized SMS marketing solutions that help eCommerce businesses and direct-to-consumer (DTC) brands engage their customers through targeted text messaging. The platform uses APIs and webhooks to allow businesses to easily create and manage custom SMS campaigns. Unlike its competitors, Attentive operates on a subscription-based model, offering various features and premium customization options, which helps ensure steady revenue while enhancing customer engagement. The company's goal is to drive revenue growth and strengthen customer relationships through effective communication.

Company Stage

Series E

Total Funding

$839.5M

Headquarters

Hoboken, New Jersey

Founded

2016

Growth & Insights
Headcount

6 month growth

8%

1 year growth

15%

2 year growth

6%
Simplify Jobs

Simplify's Take

What believers are saying

  • Attentive's rapid growth, including a 128% revenue increase in the UK, highlights its strong market demand and potential for expansion.
  • Strategic partnerships, like those with ParTech, enhance Attentive's capabilities and market reach, particularly in the restaurant industry.
  • The recent $7 million Series A funding round will likely accelerate the development of AI-driven products, boosting innovation and market leadership.

What critics are saying

  • The competitive landscape of SMS marketing is intense, with new entrants like Textla aiming to democratize the space.
  • Reliance on AI-driven personalization could face challenges if there are technological hiccups or data privacy concerns.

What makes Attentive unique

  • Attentive's focus on personalized SMS marketing for eCommerce and DTC brands sets it apart from broader digital marketing platforms.
  • The integration of advanced technologies like APIs and webhooks ensures seamless and efficient messaging, enhancing user experience.
  • Attentive's AI-driven solutions, such as AI Journeys and AI Pro, offer hyper-personalized interactions that competitors struggle to match.

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Benefits

Generous PTO

Medical, Dental, & Vision Insurance

Daily Lunch Delivery Credit

Equity

Remote Work & Wellness Benefits

Company-Wide Events & Employee-Led Activities