Full-Time

Business Systems Analyst

Confirmed live in the last 24 hours

Attentive

Attentive

1,001-5,000 employees

Personalized SMS marketing solutions for businesses

Data & Analytics
Consulting
Consumer Software

Compensation Overview

$80k - $110kAnnually

+ Equity + Benefits

Junior, Mid

Remote in USA

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
Agile
Zendesk
Salesforce
SCRUM
Data Analysis
Zapier
Excel/Numbers/Sheets
Requirements
  • Bachelor’s degree in computer science, business, or related field and/or equivalent combination of education and experience
  • 2+ years of experience implementing, configuring, and managing Salesforce environments
  • Knowledge of Salesforce object schema and relationship
  • Ability to build Salesforce Reports or query data using SOQL
  • Understanding of Salesforce Flow automation
  • Experience with the implementation and management of SaaS integrations for Salesforce such as Zendesk or Zapier
  • Experience with Salesforce CPQ implementation and management is a plus but not required
  • Experience analyzing large data set using Excel or Google Sheets
  • Exceptional problem solving and analytical skills in relation to user processes and system gaps
  • Familiarity with project management methodology such as Scrum-Agile and Kanban
  • Understand system integration and ETL processes
  • Strong verbal and written communications with ability to effectively communicate complex information to audiences at all levels of the organization
  • Demonstrated ability to work effectively within a team in a fast-paced environment
  • Demonstrated ability to set proper time and resource expectations with stakeholders
  • Works effectively and diligently with or without deadlines
  • Ability to work independently and collaborate effectively
Responsibilities
  • Gather requirements from business stakeholders and refine into actionable items for technical development or research
  • Develop and implement basic Salesforce changes that deliver a solution to business problems
  • Understand business and technical priorities and ensure alignment with cross-functional teams and business stakeholders
  • Understand our Salesforce data points and their impact on data dependent processes, automation, and analyses
  • Own the maintenance and enhancement of essential processes within Salesforce and the Business System technology stack
  • Provide support to team members on overall system design, integrations and enhancements

Attentive provides personalized SMS marketing solutions that help eCommerce businesses and direct-to-consumer (DTC) brands engage their customers through targeted text messaging. The platform uses APIs and webhooks to allow businesses to easily create and manage custom SMS campaigns. Unlike its competitors, Attentive operates on a subscription-based model, offering various features and premium customization options, which helps ensure steady revenue while enhancing customer engagement. The company's goal is to improve customer relationships and drive revenue growth for businesses through effective SMS marketing.

Company Stage

Series E

Total Funding

$839.5M

Headquarters

Hoboken, New Jersey

Founded

2016

Growth & Insights
Headcount

6 month growth

5%

1 year growth

13%

2 year growth

8%
Simplify Jobs

Simplify's Take

What believers are saying

  • Attentive saw 128% revenue growth in the UK, showing strong demand for its services.
  • The partnership with ParTech expands Attentive's reach into the restaurant industry.
  • Attentive's AI solutions have driven a $39.5 million revenue increase for brands.

What critics are saying

  • Competition from companies like Textla could impact Attentive's market share.
  • Dependency on third-party integrations like ParTech may pose future risks.
  • Rapid AI advancements could challenge Attentive's current technology leadership.

What makes Attentive unique

  • Attentive leads in SMS-first conversational commerce, focusing on personalized customer engagement.
  • The company offers AI-driven solutions like AI Journeys and AI Pro for unique messaging.
  • Attentive's platform integrates seamlessly with APIs and webhooks for efficient communication.

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Benefits

Generous PTO

Medical, Dental, & Vision Insurance

Daily Lunch Delivery Credit

Equity

Remote Work & Wellness Benefits

Company-Wide Events & Employee-Led Activities