Lead Services Training Coordinator

Job Description Summary

This role serves as a key partner in the strategic planning and operational execution of technical training environments in Wilmington, NC, and San Jose, CA. You will lead capacity planning and align training initiatives with organizational development needs while managing the logistics of instructor and equipment scheduling to ensure ongoing deployment readiness.
A core component of this position involves rigorous program administration, compliance, and systems oversight. You will serve as the primary authority for the NANTeL program and the lead liaison for Workday Learning. In this capacity, you will also manage the GVH EPRI AP3 program and ensure the integrity of all credentialing records through the regular auditing of requalifications, exemptions, and personnel certifications.
Finally, this role emphasizes a commitment to continuous improvement and operational excellence. By facilitating structured feedback loops between instructors and students, you will play an integral part in the training organization. Using the ADDIE process, you will collaborate with stakeholders to identify course enhancements and support curriculum optimization, all while ensuring rigorous standards for content quality and traceability.

Job Description

Key Roles and Responsibilities

Strategic Planning and Instructional Design

• Capacity Planning & Scheduling: Direct the forecasting, planning, and scheduling of technical training. Partner with stakeholders to define project role requirements, align training initiatives with development needs, and secure qualified instructional staff.
• Instructional Design and Content Development: Partner with training team and subject matter experts to align training initiatives with development needs, ensure traceability across all steps of ADDIE instructional design process.

Program Administration & Compliance

• Program Leadership (NANTeL): Serve as the NANTeL Program Manager and Lead Administrator, ensuring adherence to procedures. Oversee student administrators and proctors, assign training assignments, and proctor exams for GVH outage teams.
• Learning Management (Workday): Act as the primary liaison for Workday Learning. Manage role and course assignments for Outage Services, support user access requests, and generate performance-based weekly rollup reports.
• Industry Standards & Certification (EPRI): Partner with the EPRI STE Program Manager on AP3 requirements, maintaining evaluator certifications and facilitating annual observation reporting.
• Credentialing & Records Integrity: Oversee the lifecycle of training records in the LMS, including tracking critical requalification’s, refreshers, exemptions, and equivalencies. Audit and verify personnel qualifications to ensure deployment readiness.

Operational Oversight & Support

• Logistics & Workflow Integration: Manage training tooling and materials inventory; serve as the central point of contact for instructors and issue security access workflows.
• Continuous Improvement: Facilitate structured feedback loops between instructors and students to the training team to identify course enhancements and support curriculum optimization.

Required Qualifications

• Education: Bachelor’s degree in Instructional Design, Learning and Development, Industrial Engineering, OR a High School Diploma with a minimum of 5 years’ experience in a training or learning management role.
• Experience: Minimum of 5 years of Field Services support experience.

Preferred Qualifications

• Certifications: Active NANTeL Administrator/Proctor certification and/or EPRI STE Observer qualification.
• Technical Proficiency: Intermediate to advanced competency in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint), Oracle, P6, and Workday.
• Competencies:
  • Demonstrated ability to interpret and apply Nuclear Safety Culture goals, policies, and regulatory requirements.
  • Meticulous attention to detail and strong organizational skills for managing complex, multi-priority recordkeeping.
  • High level of self-direction, creativity, and initiative in developing best-practice solutions for process improvement.

Eligibility Requirements

• Operational Requirements: Ability to work full-time on-site in Wilmington, NC, with flexibility to adjust hours occasionally to meet project training schedules.

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information

For candidates applying to a U.S. based position, the pay range for this position is between $78,800.00 and $131,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on October 30, 2026.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.Candidates should be aware that this role involves a client's critical infrastructure; shortlisted candidates would therefore be subject to heightened security checks as directed by our clients. All personal data will be handled with the utmost confidentiality and in accordance with our data protection policies, solely for recruitment and security purposes.