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CGS Federal (Contact Government Services)

Federal professional services

Senior Veritas eDiscovery Platform Engineer

Full-TimeUpdated on 10/13/2026
$178.2k - $257.4k/yr
Senior
Rockville, MD, USA+1 moreMore locations: Baltimore, MD, USA
Hybrid
IT OperationsSystem Administration
No H1B Sponsorship
US Top Secret Clearance Required

About the job

Requirements
  • Ability to adjust to changing priorities and work well under pressure.
  • Ability to support the Office of the General Counsel and other Federal Bureau of Investigation divisions, including the Counterterrorism Division, and to support the Criminal Discovery Program when directed and subject to funding and need.
  • Experience or ability to support the Veritas eDiscovery Platform hosted on physical and virtualized Windows servers.
  • Ability to create PowerShell and Visual Basic Script scripts to automate routine maintenance tasks.
Responsibilities
  • Participate in teleconferences or technical meetings to review, educate, and support program objectives.
  • Perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation.
  • Record configuration change requests through the established change control board.
  • Process storage requests, migrations, and decommissioning tasks.
  • Monitor failed system components and coordinate logistics, vendor support, and site support as needed.
  • Respond to monitoring alerts and warnings with prompt corrective actions and escalations.
  • Complete scheduled maintenance in accordance with established policies and procedures.
  • Prevent data loss or storage system outages through careful maintenance.
  • Manage technology in remote environments.
  • Review and process tickets for supported systems according to established service level agreements tracked within the service manager database.
  • Provide initial response and Level 1 and Level 2 escalation for outages.
  • Schedule maintenance actions in a timely manner.
  • Perform daily system monitoring and verify the integrity and availability of hardware, server resources, and systems.
  • Review system and application logs to verify completion of scheduled jobs, such as backups.
  • Apply operating system patches and upgrades regularly; upgrade administrative tools, utilities, and end-user applications.
  • Configure or add new services as necessary.
  • Facilitate migration of the system implementation into cloud infrastructures.
  • Research and recommend innovative and, where possible, automated approaches for system administration tasks.
  • Prepare and review technical assessments, including required tasks, estimated time frames, and effort for scoped projects.

About the company

C

CGS Federal (Contact Government Services)

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CGS Federal (Contact Government Services) is a government contractor providing professional and technology services to public agencies. The company supports federal programs with information technology, litigation support, records work, data services, cybersecurity, and program operations. It serves federal agencies, legal teams, public-sector program leaders, and mission-oriented operating units. Its operating model centers on contract teams embedded in regulated government environments and supported by recruiting, security, delivery, and corporate operations. Teams work across software, infrastructure, cybersecurity, legal support, data, project management, recruiting, and administration. Teams support coordinated daily delivery.

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