Field Service Engineer Apprentice

Description

Kickstart Your Engineering Career as a Field Service Engineer Apprentice!

Are you ready to launch your career in engineering with real-world experience and hands-on training? As a Field Service Engineer Apprentice, you’ll work alongside seasoned professionals to build the skills and technical knowledge needed to install, maintain, and repair advanced equipment across a range of industries.

This unique opportunity offers:

• Hands-on experience with cutting-edge systems and tools
• Mentorship from experienced field engineers
• Structured training designed to fast-track your growth
• A clear path to a long-term career in field service engineering

If you're passionate about technology, love solving problems, and want to learn by doing—this is the perfect place to start.

Benefits of an Apprenticeship with Block Imaging

• Block Imaging Field Service Engineer Apprenticeship offers applicants an opportunity to launch into a fulfilling/meaningful career serving hospitals so that healthcare providers can serve their patients.
• Apprentices will spend approximately four months working/learning/training at Block Imaging’s headquarters in Holt, Michigan.
• Out-of-state candidates will receive a housing allowance to help cover short-term accommodations until they return home. Local candidates who reside within a 75-mile radius of Holt, MI may also qualify for a housing allowance.
• The primary focus of the program is to provide training in electronics, computer networking, x-ray theory, hands on x-ray equipment training, and supervised work in the field with experienced engineers. Other modalities will not be the focus of the program at this time.

Job Description Statement:

The Field Service Engineer Apprentice assists with the installation, maintenance, and repair of equipment under the guidance of experienced Field Service Engineers. They receive hands-on technical training and mentorship to develop the skills needed for a career in field service engineering. The role includes participating in structured learning programs and field assignments to gain practical experience across various service environments.

Culture Fit:

Strengthen Block Imaging’s mission of ‘People Matter’ by living our values of Integrity, Honor, and Growth. Make choices that foster our thriving mindsets and lead with our approach of Together, Thoughtful, and Transparent.

Essential Job Duties:

• Assist in servicing, maintaining, and repairing medical imaging equipment at customer locations.
• Evaluate equipment performance and support preventive maintenance, troubleshooting, calibrations, installations, and repairs to meet OEM standards.
• Diagnose and resolve electronic, mechanical, and network issues under the guidance of senior engineers while developing technical skills.
• Document service work accurately and help train end users on proper equipment operation and maintenance.
• Communicate effectively with management and team members, providing updates, reporting issues, and identifying improvement opportunities.
• Represent the company professionally on-site, maintaining strong customer relationships.
• Support continuous improvement by sharing field insights and pursuing ongoing learning in new technologies and repair methods.
• Driving and vehicle operation are essential functions of this role.
• Other duties as assigned.

Requirements

Role Competencies:

• Strong mechanical skills with the ability to troubleshoot issues using critical thinking and initiative.
• Able to prioritize tasks, manage multiple assignments, meet deadlines, and maintain attention to detail.
• Clear and professional verbal, written, and listening skills for interacting with customers, vendors, and team members.
• Works well with others, builds positive relationships, and maintains a respectful, customer-focused approach.
• Competent with Microsoft Office, diagnostic software, computer hardware, and accurate data entry/database management.
• Follows all safety procedures and regulatory requirements, including maintaining a valid driver’s license and meeting all driving-related compliance standards.

Experience and Education Requirements:

Preferred Experience

• Equivalent military training or experience in a technical specialty may also be considered.
• Minimum of one year of hands-on mechanical and/or electrical experience.
• Demonstrated mechanical aptitude through a combination of work experience and/or relevant training.

Education (or equivalent experience)

• Associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field.

Preferred Certifications

• N/A

Travel Requirements:

Frequent driving 30%+, load, transport, deliver parts/equipment. Meet driver eligibility requirements. Minimum age 21, refer to company vehicle policy.

Physical and Environmental Requirements:

Team Members must be able to perform the essential functions of the position with or without reasonable accommodation. For questions, contact Human Resources.

This role may involve

• Ability to stand, walk, and move throughout various work environments for extended periods.
• Frequent bending, stooping, kneeling, and reaching to access and service equipment.
• Ability to lift up to 75 pounds; heavier lifting may require assistance or mechanical aids.
• Manual dexterity to handle tools, small components, and electronic parts.
• Visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
• Ability to communicate clearly with healthcare and related facility staff, as well as document service activities accurately and efficiently.
• Ability to wear required personal protective equipment (PPE) in any situation where it is necessary.
• Compliance with hospital health and safety requirements. Ability to safely operate and enter/exit vehicles, drive for extended periods and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

This job description is intended to describe the general nature and level of work being performed. It is not a contract. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. leadership reserves the right to assign or reassign duties and responsibilities at any time.

The base pay range for this position is:

• Hourly rate of pay will be $25 per hour during training; base pay range once in the field - $60,000 - $68,000

Base pay offered may vary depending on job-related knowledge, skills, and experience. Block Imaging offers a variety of health and wellness benefits including paid time off and holiday pay.

Why Block Imaging?

When the unexpected happens: an injury, an illness, an accident, the healthcare professionals that diagnose and treat these issues need tools they can rely on. That’s where Block Imaging comes in. If you’re looking to join a team that not only provides a positive work environment, but also creates a real-world impact, the Block Imaging team is worth your consideration.

Benefits and Perks

We bring our mission—People Matter—to life through the care and benefits we offer our team.

• Health, Vision, Dental & More: We provide competitive insurance options, including medical, dental, and vision coverage. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) offered as both tax-advantaged accounts designed to help individuals save and pay for qualified medical expenses
• Paid Time Off: Full-time team members accrue 19 days Paid Time Off (PTO) per year, with accrual starting from their first day of employment. In addition, team members receive two “People Matter” days annually for volunteering in your community.
• Annual Bonus Opportunities: Potential bonus opportunities based on meeting company profitability goals.
• 401(k) Investment Plan & Budgeting: A retirement investment plan offering a variety of deferral options, a generous discretionary company matching contribution up to 6%, and access to financial planning tools and training.
• Team Member Perks Program: Offers exclusive discounts, special deals, and other benefits for team members.
• Tuition Assistance: After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.
• Employee Referral Bonus Program: We believe great people know great people! When you refer a candidate who is hired and successfully completes their introductory period, you’ll receive a generous referral bonus as a thank-you for helping us grow our talented team.
• Paid Parental Leave: Paid Parental Leave provisions following a qualified FMLA approved leave.
• Environment: Whether you work on-site or remotely, you’ll be part of a connected, supportive culture where people come first. We believe great work starts with genuine care for one another. We value relationships, learning, and growth, and we create space for meaningful connection across every team and location. At Block Imaging, we strive to make every team member feel supported, valued, and connected to something bigger than themselves.

Block Imaging Parts & Service is an Equal Opportunity Employer

Block Imaging is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. Block Imaging is committed to providing reasonable accommodations to individuals with disabilities. If you need assistance during the application or interview process, please contact HR.