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University of Maine System

University of Maine System

Maine public university system

Administrative Specialist

Full-Time
$20.39/hr
Junior
Bangor, ME, USA
In Person

About the job

Requirements
  • High school diploma or equivalent (G.E.D.) AND sufficient experience, including two years administrative support experience.
  • Prior experiencing with budgeting, finances or cash management.
  • Excellent customer service skills and experience working in a fast-paced environment
  • Professional phone skills and interpersonal communication skills
  • Able to maintain confidentiality and possess excellent judgement and character
  • Computer skills with spreadsheet experience and web-based software experience
  • Ability to work independently and multitask while supporting multiple offices throughout the building.
  • Flexibility for occasional nights and weekend work
Responsibilities
  • Serves as the primary point of contact for the Dean’s Office by screening calls and welcoming visitors.
  • Represents the Dean’s Office through high-level verbal and written communications, addressing non-routine questions and sensitive constituent issues.
  • Handles complex and escalated student or constituent requests that require a comprehensive understanding of University policies, procedures, and rules.
  • Maintains the daily operations of the Dean’s office suite to ensure the smooth functioning of all administrative areas.
  • Coordinates room reservations for all Memorial Union meeting rooms, conference spaces, and outdoor areas such as the mall, patio, and MLK plaza.
  • Manages comprehensive meeting and event logistics for the Dean’s Office, ranging from internal staff sessions to division-wide community events.
  • Supervises student employment for Student Life, including hiring, training, scheduling, and approving payroll.
  • Facilitates purchasing and travel arrangements for department staff, including Concur reporting for E&G and grant-related accounts.
  • Supports the Dean in analyzing and preparing budget spreadsheets, researching expenditures, and developing departmental budget recommendations.
  • Prepares reports, presentations, and data summaries for the Dean’s Office, encompassing both routine and non-routine information.
  • Assists staff and students with the operation of office equipment, A/V systems, and University-specific software and hardware.
  • Troubleshoots basic technological issues and coordinates advanced IT support through the official ticket system.
  • Monitors, maintains, and orders office supplies while facilitating regular equipment maintenance.
  • Processes cash and check transactions and maintains accurate records of all collections.
  • Manages key distribution for the Memorial Union and processes work orders for the Memorial Union, Counseling Center and the Center for Accessibility and Volunteer Engagement (CAVE).
  • Builds and maintains professional relationships with internal and external stakeholders based on courtesy, civility, and mutual respect.
  • Ensures strict adherence to FERPA guidelines and confidentiality agreements when handling sensitive information.
  • Serves as an active member of the building management team.
  • Supports the development of office policies and procedures to improve departmental efficiency and functions.
  • Provides administrative support for special projects as assigned by the Dean’s Office leadership.
  • Performs other general administrative and reasonably related duties as required to support the department.
Desired Qualifications
  • Experience working at an institution of higher education especially work performed with student interaction.
  • Previous experience with University software specific to purchasing and budget management
  • Familiarity with human resource processes and practice

About the company

University of Maine System

University of Maine System

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University of Maine System is Maine’s statewide public university system. It coordinates undergraduate, graduate, professional, and research programs across the system’s universities and campuses. Shared governance and administrative resources support access, transfer pathways, and public higher education throughout Maine. The system connects distinct public universities while preserving campus-specific academic identities, and its workforce spans teaching, research, student services, facilities, administration, and statewide access initiatives across urban and rural Maine. Shared services support coordination and student pathways across the member universities.

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