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University of Maine System

Maine public university system

Administrative Specialist CL2

Administrative SupportConfirmed live in the last 24 hours
Full-timeOrono, ME, USA$20.39 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent (GED) and sufficient experience, including two years of administrative support experience.
  • Prior experience with budgeting, finances, or cash management.
  • Customer service skills and experience working in a fast-paced environment.
  • Professional phone skills and interpersonal communication skills.
  • Ability to maintain confidentiality and demonstrate sound judgment and character.
  • Computer skills, including spreadsheet and web-based software experience.
  • Ability to work independently and multitask while supporting multiple offices throughout the building.
  • Flexibility to work occasional nights and weekends.
  • The successful applicant is subject to appropriate background screening.

Responsibilities

  • Serve as the primary point of contact for the Dean’s Office by screening calls and welcoming visitors.
  • Represent the Dean’s Office through high-level verbal and written communications, addressing non-routine questions and sensitive constituent issues.
  • Handle complex and escalated student or constituent requests requiring a comprehensive understanding of University policies, procedures, and rules.
  • Maintain daily operations of the Dean’s Office suite to ensure smooth functioning of all administrative areas.
  • Coordinate room reservations for Memorial Union meeting rooms, conference spaces, and outdoor areas such as the mall, patio, and MLK plaza.
  • Manage meeting and event logistics for the Dean’s Office, including internal staff sessions and division-wide community events.
  • Supervise student employment for Student Life, including hiring, training, scheduling, and approving payroll.
  • Facilitate purchasing and travel arrangements for department staff, including Concur reporting for E&G and grant-related accounts.
  • Support the Dean in analyzing and preparing budget spreadsheets, researching expenditures, and developing departmental budget recommendations.
  • Prepare reports, presentations, and data summaries for the Dean’s Office, including routine and non-routine information.
  • Assist staff and students with operating office equipment, audio-visual systems, and University-specific software and hardware.
  • Troubleshoot basic technology issues and coordinate advanced information technology support through the official ticket system.
  • Monitor, maintain, and order office supplies while facilitating regular equipment maintenance.
  • Process cash and check transactions and maintain accurate records of collections.
  • Manage key distribution for the Memorial Union and process work orders for the Memorial Union, Counseling Center, and Center for Accessibility and Volunteer Engagement.
  • Build and maintain professional relationships with internal and external stakeholders based on courtesy, civility, and mutual respect.
  • Ensure strict adherence to Family Educational Rights and Privacy Act (FERPA) guidelines and confidentiality agreements when handling sensitive information.
  • Serve as an active member of the building management team.
  • Support the development of office policies and procedures to improve departmental efficiency and functions.
  • Provide administrative support for special projects as assigned by the Dean’s Office leadership.
  • Perform other general administrative and reasonably related duties as required to support the department.

Desired Qualifications

  • Experience working at an institution of higher education, especially in work involving student interaction.
  • Previous experience with University software specific to purchasing and budget management.
  • Familiarity with human resource processes and practices.

About the Company

University of Maine System

Maine public university system

University of Maine System is Maine’s statewide public university system. It coordinates undergraduate, graduate, professional, and research programs across the system’s universities and campuses. Shared governance and administrative resources support access, transfer pathways, and public higher education throughout Maine. The system connects distinct public universities while preserving campus-specific academic identities, and its workforce spans teaching, research, student services, facilities, administration, and statewide access initiatives across urban and rural Maine. Shared services support coordination and student pathways across the member universities.

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