X

Xero

Cloud-based accounting software for small businesses

Vice President Global Strategy & Operations

Full-TimePosted on 10/19/2026
No salary listed
Expert
Sydney NSW, Australia
Hybrid
Business & StrategyBusiness Operations

About the job

Requirements
  • Experience supporting enterprise transformation, operating model redesign, AI enablement, or large-scale business change.
  • Significant experience in strategy, operations, transformation, consulting, business management, or related leadership roles within a global technology or SaaS environment.
  • Proven ability to design and lead complex cross-functional organizational design and transformational projects.
  • Strong logical and structured thinking and communication, including crisp framing, clear storylines, and prioritization.
  • Strong commercial and financial acumen, with the ability to evaluate trade-offs, investments, operating performance, and business impact.
  • Proven ability to influence senior executives and align diverse stakeholders in complex environments.
  • Ability to operate at both strategic and execution depth, contributing to executive discussions and working closely on implementation as needed.
  • Strong strategic and analytical capability, operational rigor, and a bias for action.
Responsibilities
  • Own a key workstream within enterprise transformation efforts, including operational improvements and AI-enabled workflow transformations, connecting design decisions with business outcomes and employee experience.
  • Collaborate with senior leaders throughout change initiatives, from shaping design principles and operational models to hands-on implementation and adoption.
  • Partner with leaders to assess organizational health and identify opportunities to refine structures, clarify accountability, streamline decision-making, and improve cross-functional ways of working.
  • Structure ambiguous business issues, evaluate trade-offs, and develop data-driven recommendations for executive decision-making.
  • Lead a small team to drive strategic initiatives, operational execution, enterprise transformation programs, and planning rhythms that improve focus, alignment, and business performance.
Desired Qualifications
  • High drive with calm execution, bringing energy and urgency while creating clarity in ambiguous environments.
  • Structured and pragmatic approach that balances strategic thinking with operational follow-through.
  • Collaborative influence, building trust quickly and working effectively across teams without relying on hierarchy.
  • Curiosity and adaptability, learning quickly, asking thoughtful questions, and adjusting approach as the business evolves.
  • Team-oriented leadership that raises the bar for quality, execution, and partnership across the organization.

About the company

Summary for Xero: cloud-based accounting software for small businesses that streamlines financial management, invoicing, payroll, and reporting. It operates on a subscription model with different pricing tiers and offers extensive integrations via the Xero App Store and a developer platform to build more connections. Its differentiators include a broad ecosystem of third-party apps, developer support, and 24/7 online help through Xero Central, all designed to be user-friendly for non-experts. The goal is to provide a reliable, easy-to-use financial solution that helps small businesses manage their finances efficiently.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Wellington, New Zealand

Founded

2006

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Simplify's Take

What believers are saying

  • FY26 revenue rose 31% to NZ$2.8 billion, with 506,000 customers added.
  • On 15 September 2026, Xero launched live data integrations in Claude and ChatGPT.
  • Xero’s FY26 free cash flow reached NZ$554 million, funding more AI expansion.

What critics are saying

  • On 27 August 2026, 70.6% of shareholders rejected Sukhinder Singh Cassidy’s pay report.
  • A 2026 Fair Work lawsuit alleges Xero underpaid and bullied a software engineer.
  • Xero’s September 2026 influencer and analytics-email incidents exposed advisor backlash and governance failures.

What makes Xero unique

  • Xero’s 2026 AI stack, JAX and XeroForce, embeds accounting workflows into Claude and ChatGPT.
  • The Xero App Store lists over 1,000 integrations, deepening switching costs for customers.
  • Xero’s subscription base spans 5 million customers, accountants, and bookkeepers globally.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Unlimited Paid Time Off
  • Paid Sick Leave
  • Mental Health Support
  • 401(k) Company Match
  • Parental Leave
  • Flexible Work Hours
  • Company Equity

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

1%
PR Newswire
Oct 21st, 2026
Xero and Bookkeeper360 launch first custom white-label AP and AR integration powered by Melio

Xero has partnered with Bookkeeper360 to launch a custom integration, the first of its kind for the company. It embeds the accounts payable (AP) and accounts receivable (AR) tools of Melio, a Xero company, into the Bookkeeper360 platform as a white-label solution. Bookkeeper360 can offer clients AP and AR services under its own brand, without asking them to switch platforms. Xero says the setup includes firm-branded interfaces, dedicated engineering support, and pricing with no per-seat fees. "Our custom integration with Bookkeeper360 demonstrates what's possible when platform connectivity is at its best," said Jonathan Meltzer, managing director, US at Xero. Xero says other accounting firms can use the capability, whether or not they use Xero. It ties the move to its US growth strategy, as firms seek integrated platforms.

Associated Press
Oct 13th, 2026
Xero launches first financial management app for Google Gemini, serving 5 million users

Xero, the global small business platform, has launched a connected app for Google Gemini, becoming the first financial management platform to do so. Customers can pull live Xero data into Gemini chats to check cash flow, track profit and loss, and manage invoices and bills without switching apps. The app runs on Xero's agentic platform, JAX. Gemini can also turn data into charts, such as net profit and loss graphs and aged receivables. Any action that changes financial data, such as issuing an invoice, needs user confirmation first. Xero says shared data is used only for the user's session and not to train Gemini models. Xero serves 5 million small businesses and advisors across more than 180 countries. A task feature for scheduled workflows is coming soon on eligible plans.

Business Wire
Oct 13th, 2026
Xero brings real-time financial intelligence to Google Gemini.

Xero brings real-time financial intelligence to Google Gemini. Small businesses and advisors can access live Xero data to answer financial questions and take action in Xero SAN MATEO, Calif.-(BUSINESS WIRE)-Xero, the global small business platform, today announced a new integration with Google Gemini, bringing live financial intelligence and Xero data directly into Gemini conversations where many small businesses, accountants and bookkeepers already work. As the first financial management platform to launch a connected app for Gemini, Xero will enable customers to use Gemini to retrieve real-time financial answers, analyze business performance, and complete routine tasks without switching between applications or losing financial context. "Connecting Xero financial data into Gemini conversations helps small businesses and their accountants and bookkeepers instantly check their financial position, track cash flow and manage invoices and bills, all without breaking their workflow," said Diya Jolly, President of Product & Technology, Xero. "This is another major milestone as we continue to help eliminate operational friction and foster collaboration for our customers, delivering real-time financial intelligence wherever they work." Powered by Xero's agentic platform, JAX, small businesses and their advisors who use the connected app will see their real-time financial data flow directly into Gemini while maintaining secure, continuous synchronization with Xero. Key capabilities include: * Financial health & performance: Generate Profit & Loss statements, track income and expenses, and monitor overall balance sheets and cash position via conversational prompts * Sales & receivables: Identify overdue balances, draft initial invoice summaries, track high-revenue clients and manage recurring subscriptions * Purchases & payables: Track outstanding payables, flag overdue bills, and surface specific vendor payment requirements * Interactive visual reports: Gemini can transform raw data into clear visual charts - such as net profit/loss graphs and aged receivables distributions - directly within the chat interface * Organization & contacts: Retrieve essential business details, base currency information, and contact information for customers and suppliers "Accountants and bookkeepers can ask Gemini for a client's profit and loss, aged receivables, or cash position and get the answer, charted, from live Xero data," said Anurag Agrawal, Founder and Chief Global Analyst at Techaisle. "The time that previously went into assembling those reports can go into helping clients understand what the numbers mean and what to do next." Proactive Intelligence with Gemini Tasks Coming soon, customers on eligible plans can do more with Xero's connected app by working within task toggle in the Gemini app. Leveraging live Xero data, users can switch to 'tasks' to create time-based schedules and workflows for routine work. Customers can also create workflows such as combining Xero and Gmail to prepare follow-ups for overdue invoices, or create a recurring schedule for actions like a daily summary of key financial information, such as pending bills and current cash position. To ensure human oversight, any operation that modifies financial data, such as issuing an invoice or sending a payment reminder, requires explicit user confirmation in Xero's connected app in Google Gemini before execution. The review step and final judgement stay with the accountant or bookkeeper and the business owner, grounded in Xero's commitment to Accountable Intelligence where AI handles the heavy lifting and surfaces insights, keeping humans firmly at the helm. Xero Wherever You Work The Xero connected app for Google Gemini is the latest in a series of integrations introduced by Xero that enable small businesses and their advisors to access their financial information across the tools they work in every day. Across Microsoft 365, Claude, Claude for Small Business, ChatGPT, and now Gemini, Xero meets customers wherever they work, with data they trust and in tools they use every day. Xero is also introducing a new capability that allows accountants and bookkeepers to seamlessly switch between their practice's client organizations while working across all of these integrations. This ensures access to real-time, client-specific data when and where advisors need it. In line with Xero's responsible data use commitments, data responsibility is foundational to the Gemini integration. Financial information shared between platforms is used solely for the user's session and Xero data is not used to train Google Gemini models. About Xero Xero is a global small business platform and a trusted financial operating system for the AI era. Xero's purpose is to make life better for people in small business, their advisors, and communities around the world. By unifying core financial operations (including accounting, payroll and payments) underpinned by insights and a robust ecosystem into autonomous workflows, Business Wire, Inc. empower 5 million small businesses and accountants and bookkeepers across 180+ countries to move from managing records to making informed decisions. For further information, please visit xero.com.

Capital Brief
Oct 11th, 2026
Maas Group shares extend losses on Firmus IPO collapse.

Maas Group shares extend losses on Firmus IPO collapse. Tech Transfer Xero shares climb following new director appointment. 23 minutes ago More news: Shares in Xero jumped in afternoon trading after the cloud software platform appointed former Micron Technology CEO Mark Durcan as an independent non-executive director, succeeding Anjali Joshi. Shares rose 2.6% to $61.42 at 2:35pm AEDT. 4:58pm today Former Micron Technology CEO Mark Durcan joins Xero board. The news: Xero has appointed Mark Durcan as an independent non-executive director, with immediate effect, following the retirement of Anjali Joshi. The context: Durcan brings nearly four decades of global technology and leadership experience, having previously spent 30 years at Micron Technology, where he served as CEO, chief technology officer and vice president of research and development. He currently chairs the technology committee on ASML's supervisory board in the Netherlands and serves as the chairman of the board for Cencora in the United States. The source: ASX Get Letter of Intent in your inbox.

iTWire
Oct 8th, 2026
BrightHR announces Xero Payroll integration to combat wage theft and streamline compliance.

BrightHR announces Xero Payroll integration to combat wage theft and streamline compliance. BrightHR Australia | Published 8 Oct 2026 Direct payroll automation eliminates human error, protects SMEs from severe wage theft penalties and ensures real-time alignment with complex modern award rates BrightHR Australia, the premier B2B software provider for workforce management and compliance, has announced a major technical enhancement with the launch of its direct integration with Xero Payroll. The direct API connection is designed to eliminate manual data entry, streamline complex wage calculations and protect small-to-medium enterprise (SME) owners from severe legal liabilities associated with Australian wage theft legislation. Maintaining payroll accuracy across Australia's intricate modern award system is one of the most significant operational challenges facing resource-constrained SME business owners. Manual re-entry of timesheet data, misinterpreting penalty rates and managing timecard discrepancies regularly lead to accidental payroll underpayments. Under strict Fair Work Ombudsman regulations and recent federal legislation criminalising intentional wage theft, even inadvertent administrative errors can trigger devastating statutory penalties, back-pay audits, and reputational damage. Mollie Eckersley, Associate Director of Operations, ANZ, BrightHR Australia, said: "Processing payroll manually or relying on disjointed spreadsheets is a major vulnerability for small businesses. Australian modern awards are extraordinarily complex, with penalty rates, overtime and allowances changing based on specific shift patterns. When managers are forced to manually transfer timesheets into payroll software, human error is almost inevitable. "Direct integration between BrightHR and Xero removes that human touchpoint entirely, ensuring every calculated hour translates instantly and accurately into correct pay," continued Mollie Eckersley. Eliminating human error The direct synchronisation between BrightHR and Xero Payroll connects workforce scheduling directly to the payroll engine. By automating the data flow from digital clock-in tools directly to payroll calculations, it guarantees end-to-end operational visibility. Key capabilities include: * Direct cloud syncing: Automatic transfer of verified digital timesheets, rosters, and leave approvals straight into Xero Payroll, eliminating CSV exports and manual re-keying. * Automated award rate calculation: Real-time application of award rates, allowances, overtime and penalty rates ensures payroll compliance across all employee classifications. * Wage theft prevention and audit trails: Robust digital record-keeping that logs clock-in/clock-out locations, manager approvals, and pay adjustments, satisfying mandatory statutory seven-year record retention mandates. * Streamlined employee self-service: Instant synchronisation with the BrightHR mobile app, allowing employees to view rosters, log hours, and check leave balances transparently. Protecting business reputation Beyond administrative time savings, automated payroll alignment plays a crucial role in safeguarding business reputation. At a time when regulatory scrutiny is at an all-time high, proactive compliance technology provides small business owners with the peace of mind required to focus on growth. "Compliance is no longer just a back-office admin task; it is a fundamental pillar of risk management and employee trust. With strict enforcement around wage compliance, business owners cannot afford to take risks with manual systems. Integrating BrightHR with Xero gives SMEs enterprise-grade compliance accuracy, protecting employers from unexpected liabilities while ensuring staff are always paid correctly," said Mollie Eckersley.