Associate Technical Program Manager

Impact in this Role

you’ll be using your engineering background, manufacturing process knowledge (including rapid tooling / injection molding, CNC machining, 3D printing, urethane casting, and sheet metal fabrication), and project management skills in order to ensure that there is a match between our builders’ requirements and the capabilities of the manufacturing partner you are assigning a project to. 

You’ll use your negotiation skills and understanding of the builders’ design, cost and lead time requirements to address any concerns or questions our manufacturing partners have regarding the work orders you are assigning them so they feel confident with fulfilling the work to our builders’ expectations.

Once work orders have been scheduled, you’ll act as a TPM to address any in-process questions our manufacturers may raise, provide production status visibility to our builders, and mitigate major project risks that pose a threat to meeting our builders’ specifications.

You will report to the head of program management in Feidi.

Job Description (What You’ll Be Doing)

• • Coordinate with the costing &DFM or sales team for handing over the orders/programs requirement from the pre-sales quoting phase.
  • Work with the customer program manager to kick off the order/program and schedule the orders/programs to our manufacturing partner..
  • Manage the orders/programs from kickoff till delivery, included below but not limited to - 
  • Manage the order/program planning with regularly tracking with manufacturing partners for the progress, ensure the orders/programs are on time and on quality to be shipped out.
  •  Understand the customer technical/quality requirement, leverage your owned or team’s skill to troubleshoot the problem during production, include technical, quality, planning etc., provide the expertise guidelines to the team and manufacturing partner.
  • Bridge between global and multifunctional teams( Fictiv team in US, China, India, Mexico and manufacturing partners in China) for assigned orders/programs, ensure the requirements/problems/program status etc.are clearly communicated internally and externally.
  • Follow the procedure to properly manage the change internally and externally.
  • Coordinate the Fictiv China team for on time and on quality shipment for your assigned orders/programs
  • Provide the support to the customer facing and quality team  for handling the customer complaint.

Desired traits

College degree or above in Mechanical Engineering, metal processing or Tooling Design & Manufacture or related engineering field. 

Fresh graduate or 1-2 years working experience in CNC machining, plastic tooling industry or in OEM, CM for hardware manufacturing, Project management experience is a plus.

Can understand 2D/3D drawings, basic Tolerance/GD&T symbols.

Possesses a good sense of urgency, demonstrated ability of owning and managing delivery schedules across tight deadlines.

Fluent in written and spoken English, 

Basis understanding of problem solving skill, like PDCA(Plan-do-check-act)

PMP Certification is a plus.

You are team-oriented individuals, results-oriented, detail-oriented, data- driven, agile and have a good sense of urgency, Prioritizes multiple projects and tasks effectively

Self-starter, manages time efficiently, able to complete work in a timely manner without active supervision.

Strong sense of responsibility and ability to work under pressure, able to work in a fast-paced environment