Full-Time

Clinical Customer Success Executive

Confirmed live in the last 24 hours

Hippocratic AI

Hippocratic AI

51-200 employees

Develops specialized language models for healthcare

No salary listed

Senior

Dallas, TX, USA

Category
Customer Success
Sales & Account Management
Connection
Connection
Connection
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Requirements
  • A minimum of 5 years of clinical experience.
  • Proven experience in customer success, account management, or project management.
  • Ability to build relationships across an organization, from front-line staff to executives
  • Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
  • Experience working with cross-functional teams in a fast-paced startup environment
  • Strong background in project management.
Responsibilities
  • Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted clinical resource.
  • Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes.
  • Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success.
  • Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations.
  • Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns.
  • Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences.
  • Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies.
  • Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto.
  • Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing.
Desired Qualifications
  • Experience with AI or technology adoption in healthcare.
  • Advanced knowledge of healthcare workflows and compliance standards.
  • Active Registered Nurse (RN) license from an accredited university.

Hippocratic AI develops advanced language models specifically designed for healthcare applications. Their models are tailored to improve healthcare access, equity, and outcomes by focusing on safety and reliability for non-clinical tasks. The company has created a model that has outperformed GPT-4 in 105 out of 114 healthcare exams, showcasing its accuracy. Hippocratic AI serves hospitals, clinics, and healthcare providers, offering AI solutions that enhance patient care and operational efficiency. Unlike general-purpose models, Hippocratic AI's models are pre-trained on evidence-based healthcare content and validated through a process involving healthcare professionals. The company generates revenue through licensing its models, forming partnerships with healthcare organizations, and potentially offering subscription services for ongoing support. The goal of Hippocratic AI is to lead in the healthcare AI sector by providing safe, effective, and compassionate AI interactions.

Company Size

51-200

Company Stage

Series B

Total Funding

$276M

Headquarters

Palo Alto, California

Founded

2022

Simplify Jobs

Simplify's Take

What believers are saying

  • Raised $141 million in Series B, reaching a $1.64 billion valuation.
  • Partnership with Burjeel Holdings to revolutionize healthcare with AI.
  • Launch of AI Agent App Store enhances clinician-driven AI development.

What critics are saying

  • Increased competition from companies like Qventus and LeanTass.
  • Rapid expansion may lead to integration challenges and cultural disruptions.
  • Healthcare AI market faces uncertainty due to policy changes.

What makes Hippocratic AI unique

  • Hippocratic AI specializes in healthcare-specific language models, unlike general-purpose LLMs.
  • Their models outperform GPT-4 in 105 out of 114 healthcare exams.
  • They use Reinforcement Learning with Human Feedback for model validation.

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Benefits

Remote Work Options

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-3%

2 year growth

-11%
Emirates News Flash
Apr 17th, 2025
Burjeel Holdings and Hippocratic AI Join Forces to Revolutionize Healthcare with Generative AI Agents

Abu Dhabi: Burjeel Holdings today announced a strategic partnership with Hippocratic AI, the company that pioneered the first safety-focused generative AI healthcare agents, to transform healthcare delivery through safe, scalable, and empathetic AI.

Fierce Healthcare
Apr 7th, 2025
Hippocratic AI raises $141M in Q1

In Q1 2025, digital health startups raised $3 billion, up from $2.7 billion in Q1 2024, with 122 deals. Average deal size increased to $24.4 million. Early-stage rounds dominated, with Hippocratic AI raising $141 million in a series B. Late-stage funding returned with megadeals like Innovaccer's $275 million. The market faces uncertainty due to policy changes, but companies are leveraging M&A and channel partnerships to adapt. Hinge Health's IPO plans are uncertain amid market volatility.

MobiHealthNews
Mar 27th, 2025
Hippocratic AI adds execs after $141M funding

Hippocratic AI, a generative AI company for healthcare, appointed seven new executives after closing a $141 million Series B funding round in January. The new hires include Dr. Chris Fang, Hollie Vugrinovich, Jonathan Gainor, W.B. "Mitch" Mitchell, Brij Aswani, Chitra Laxmanan, and Eric Seastedt. Additionally, Culina Health appointed Jane Mentz as COO following its $7.9 million Series A funding in December.

Bnext
Mar 13th, 2025
Hippocratic AI raises $141M for AI platform

Hippocratic AI, a US-based startup founded in 2023, developed an AI platform to address healthcare workforce shortages by allowing medical professionals to create AI agents for non-diagnostic tasks. In 2025, it raised $141 million in a Series B round, reaching a $1.64 billion valuation. The platform features over 300 AI agents across 25 specialties, enhancing healthcare efficiency and providing revenue for creators. Its unique Polaris Constellation architecture ensures high accuracy and safety.

WowTale
Feb 5th, 2025
Hippocratic AI raises $141M funding

In January 2025, global venture investment reached $26 billion, led by healthcare and AI sectors. Hippocratic AI, a California-based healthcare AI developer, raised $141 million. The largest investment was $3 billion in AR startup Infinite Reality. The U.S. dominated with 61% of global investments, while healthcare startups secured $9.4 billion, representing 36% of total investments. AI companies raised $5.7 billion, accounting for 22% of the total.