Human Resources Operations Field

Job Description:

● Fulfill workforce hiring for assigned hubs/sorting locations as per the plan and be agile to meet Operations Peaks and spikes.
● Coordinate with the central workforce team and comply with the approved vendors they provide to ensure timely hiring and workforce availability.
● Oversee onboarding, system registration, deployment, and offboarding processes for employees.
● Act as the main Workforce contact for Hub Managers on daily workforce and employee matters.
● Handle employee relations issues, complaints, disciplinary cases, and workplace investigations.
● Ensure compliance with company policies, labor regulations, and workforce procedures across assigned sites.
● Monitor vendor workforce performance, attendance, discipline, and compliance standards.
● Conduct workforce audits and maintain accurate employee records and HR documentation.
● Track and provide workforce metrics including hiring status, turnover, absenteeism, and disciplinary trends.
● Escalate operational workforce risks and recommend corrective actions when needed.

Job Qualifications:

Bachelor’s degree in Business Administration, Human Resources, or a related field
1–3 years of experience in HR operations, recruitment coordination, or outsourced workforce in high labor industries.
Proficiency in Excel and ability to work with workforce tracking systems 
Strong coordination and stakeholder management skills, especially with Operations teams 
Good analytical skills with ability to track and report headcount, attendance, and vendor performance 
High level of organization, responsiveness, and ability to work under pressure in fast-paced environments