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Berry Virtual MedVirtual AI Virtual

Provides HIPAA-compliant virtual medical staffing

Lead Full-Stack Engineer - Voice AI & Integrations

Full-Stack EngineeringConfirmed live in the last 24 hours
Full-timeRemote in Philippines

About the Job

Requirements

  • Typically 7+ years of professional software engineering experience, with demonstrated ownership of production SaaS systems.
  • Strong TypeScript and JavaScript skills, substantial backend experience, and proficiency in Python.
  • Experience building frontend applications, backend services, APIs, and relational database systems.
  • Proven experience shipping and maintaining multiple production integrations using REST APIs, OAuth 2.0, webhooks, and asynchronous processing.
  • Strong understanding of two-way synchronization, rate limits, token refresh, partial failures, reconciliation, and data consistency.
  • Experience with scheduling or transactional workflows where incorrect or duplicate actions have real consequences.
  • Practical cloud infrastructure, containerization, CI/CD, logging, monitoring, and incident-response experience.
  • Ability to understand an existing codebase quickly, identify root causes, and deliver focused improvements.
  • Experience leading other engineers while remaining an active individual contributor.
  • A stable, high-speed internet connection, preferably 25 Mbps or higher, with backup for power interruption or service-provider issues.
  • Own PC or laptop with at least 8 GB RAM and a Core i5, AMD Ryzen 3, or 2013 Mac equivalent processor or higher; Windows 10 or later or macOS Catalina 10.15 or newer; up-to-date web browsers and security software; and 500 GB or 128 GB SSD storage.
  • Headset or earphones with noise cancellation and a webcam with 720p or higher resolution.
  • A designated, quiet, well-organized workspace free from distractions.

Responsibilities

  • Design, build, and maintain integrations with legal practice-management platforms, medical systems, accounting platforms, calendars, and other industry tools.
  • Own availability checks, booking, rescheduling, cancellations, confirmations, and synchronization across systems; resolve time-zone issues, duplicate bookings, scheduling conflicts, and failed updates.
  • Connect Twilio and OpenAI conversations to dependable backend actions, including intake, contact creation, scheduling, call transfers, and follow-up.
  • Build reusable connectors with secure authentication, consistent data mapping, background processing, retries, duplicate prevention, monitoring, and failure recovery.
  • Deliver changes across the frontend, backend, databases, and third-party services; investigate production problems and implement fixes directly.
  • Improve cloud infrastructure, deployments, CI/CD, observability, performance, security, and operating costs.
  • Work closely with the CTO to translate priorities into practical technical plans; guide developers, review code, remove blockers, and remain accountable through testing, deployment, and customer use.

Desired Qualifications

  • Experience with Twilio voice, real-time audio streaming, OpenAI APIs, and AI tool or function calling.
  • Experience with Google Calendar, Microsoft Graph, and scheduling-platform integrations.
  • Experience with legal platforms such as Clio, MyCase, PracticePanther, or Lawmatics.
  • Experience with healthcare integrations such as athenahealth or Office Ally, including familiarity with FHIR or HL7 where applicable.
  • Experience engineering systems that handle sensitive patient or client information, including tenant isolation, access controls, audit trails, and secure credential storage.
  • Experience navigating vendor approval processes, restricted APIs, sandbox access, and integration partnerships.

About the Company

Berry Virtual MedVirtual AI Virtual

Provides HIPAA-compliant virtual medical staffing

MedVirtual connects US healthcare practices with full-time, HIPAA-compliant virtual staff such as assistants, scribes, and administrative personnel who integrate into a clinic’s daily workflow. It recruits talent from healthcare-focused regions like Latin America, pre-trains them on U.S. medical systems and HIPAA rules, and matches them to a practice’s specialty and EMR; clients pay an hourly rate starting around $10, and MedVirtual handles recruitment, onboarding, and ongoing management, plus a cloud platform for time tracking and secure communication. MedVirtual differentiates itself by pre-matching staff to specific medical specialties and offering an all-in-one staffing plus practice-management solution that combines human support with digital tools. Its goal is to cut administrative overhead for practices, targeting around a 70% reduction in payroll taxes, benefits, and office space costs.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Los Angeles, CA
Founded
2023

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