Civic-minded web + brick and mortar based specialty retailer
Sales Associate
Full-TimePosted on 10/28/2026
No salary listed
Mid
Flint, MI, USA
In Person
RetailRetail Sales
About the job
Requirements
Previous experience working in a retail environment.
Ability to provide customer service and sell products.
Must be at least 16 years of age.
Ability to navigate the store, merchandise products using approved store equipment, and pack and unpack boxes weighing up to 50 pounds, with or without reasonable accommodation.
Responsibilities
Provide a shopping experience that encourages customers to return by using product knowledge and customer-service skills.
Cover the sales floor zone and ensure assigned areas meet visual standards.
Operate the register, process sales transactions, and drive add-on sales using benefits such as buy online, pick up in store and curbside pickup.
Assist with planogram changes, including store maps, walls, fixtures, and merchandising mix.
Communicate fashion and music trend information to management and headquarters partners.
Work with store management to help prevent theft.
Help keep the stock room organized and the store tidy.
Work with the team to complete tasks.
Perform other activities as assigned by the Store Leader.
Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.
WHAT YOU'LL DO
Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
Cover the sales floor zone and ensure that assigned areas are up to visual standards
Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
Smells like Team Spirit – you love communicating and working as a team to get the job done
Any other activities as assigned by your Store Leader
WHAT YOU'LL NEED
Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
Superpowers in providing customer service and selling
You'll have to be at least 16 years of age to join the fandom force
Avenger-like collaboration and communication skills
The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds