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Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Unit Coordinator - Surgical ICU

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeBurlington, MA, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Basic computer skills using standard software to record patient information in computerized databases are required.
  • Reading comprehension, spelling, and writing proficiency normally obtained in high school and on-the-job experience are required.
  • No prior experience is required.
  • Staff must be vaccinated against influenza as a condition of employment.

Responsibilities

  • Prepare patient charts daily, ensuring necessary forms and relevant patient information are available for use or review.
  • Assemble charts for admissions, transfers, and discharges.
  • Use appropriate computer systems to process physician orders for relevant patient information.
  • Use bed-tracking systems to support timely patient flow.
  • Answer telephones using the clinic's established greeting and take and transmit messages to unit staff.
  • Respond to queries from physicians, nursing staff, and visitors while protecting confidential patient information from unauthorized disclosure in accordance with clinic policies and applicable regulations and laws, including HIPAA.
  • Inventory nursing unit office supplies, order supplies as needed to maintain standard inventory levels, and store supplies neatly and in an organized manner.
  • Follow department procedures for access to non-controlled medications, such as IV solutions and vaccines, when granted access as part of the job functions.
  • Incorporate the clinic's guiding principles, mission statement, and goals into daily activities and comply with clinic policies and departmental behavioral expectations.
  • Maintain courteous and effective interactions with colleagues and patients.
  • Understand the job description, performance expectations, and competency assessment.
  • Meet and exceed customer needs and consistently adhere to customer service standards.
  • Participate in departmental and/or interdepartmental quality improvement activities.
  • Participate in and successfully complete mandatory education.
  • Perform other duties as needed or directed to meet department needs.
  • Work a varied schedule with an every-third-weekend commitment and rotating holiday coverage; the stated schedule is day shifts, 7:00 a.m.–3:30 p.m.

About the Company

Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Beth Israel Deaconess Medical Center (BIDMC) serves as a teaching hospital in Boston affiliated with Harvard Medical School, offering a wide range of medical services across inpatient, emergency, outpatient, and urgent care. Its care model centers on delivering high-quality medical treatment to patients, supported by patient access initiatives like OpenNotes, which lets patients view clinicians’ notes online to improve understanding and engagement in their care. The hospital also supports education and research through its affiliation with Harvard, attracting funding for studies and training programs. BIDMC differentiates itself through its patient-centered approach, active patient engagement tools, and a broad network of urgent care centers and outpatient services that extend access to healthcare. The goal is to provide comprehensive, accessible, evidence-based medical care while advancing medical education and research.

Company size
10,001+
Company stage
Grant
Total funding
$5.4M
Headquarters
Boston, MA
Founded
1996

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