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Titan

AI-enabled MSP platform for banks

Applied AI Engineer

AI Application Engineering +1Confirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least five years of software engineering experience, including at least two years building and shipping production agentic AI or retrieval-augmented generation systems.
  • Experience with an agent framework such as LangChain, LangGraph, PydanticAI, AutoGen, or Semantic Kernel.
  • Proficiency with retrieval-augmented generation stacks, including embedding models, vector databases such as Pinecone, Weaviate, Milvus, or FAISS, hybrid search, and retrieval evaluation.
  • Experience with large language model integration, including tool calling, structured outputs, multi-step reasoning, and behavioral regression testing.
  • Experience with AI evaluation and observability tools such as LangSmith, RAGAS, DeepEval, Arize, or Langfuse, or equivalent tools.
  • Experience with REST APIs, asynchronous Python, and microservices.

Responsibilities

  • Own agent orchestration frameworks for multi-step reasoning, tool use, and constraint-based problem solving across banking workflows.
  • Build retrieval-augmented generation pipelines, including embedding generation, chunking, hybrid retrieval, and retrieval evaluation calibrated for banking document types.
  • Own large language model integration layers that connect banking models, APIs, and knowledge bases into reliable, auditable inference workflows.
  • Build evaluation infrastructure, including behavioral contracts, regression baselines, and production observability for non-deterministic AI outputs.
  • Build backend services and APIs that power client-facing AI products at bank-tier uptime requirements.
  • Own at least one production AI workflow end to end within 90 days and ship measurable improvements to the retrieval or agent layer within that period.
  • Become the team's go-to person for difficult agent and retrieval problems within six months, working independently from a high-level brief through recommendation and implementation.
  • Develop a track record of supporting others and a credible path toward leading other AI engineers.

Desired Qualifications

  • Azure cloud experience.
  • Fintech, banking, or regulated-industry experience.
  • Experience with graph databases such as Neo4j, ArangoDB, or Dgraph, and MCP or connector architecture.
  • Experience with multi-agent or planner-based AI architectures.
  • Experience with multi-tenant SaaS and auditability and compliance requirements.

About the Company

Titan

AI-enabled MSP platform for banks

Titan is a holding company that builds an AI platform for the banking and financial services sector and grows by acquiring managed service providers (MSPs). It augments acquired MSPs with its platform to improve service quality and efficiency, not just cut costs. The platform is designed to be secure, auditable, and compliant with banking regulations, connecting to multiple foundational models and offering function-specific banking agents, with components like DocuNeat for document review, DocuVerdict for fraud detection, and Vault for secure project workspaces to enable human-in-the-loop workflows. Its goal is to set a standard for AI-enabled MSPs by combining industry focus with governance and compliance, helping IT professionals move from reactive support to strategic tasks while improving operations for banks, credit unions, and fintechs.

Company size
11-50
Company stage
Early VC
Total funding
$3M
Headquarters
Greenwich, CT
Founded
2025

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