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Riverside Health

Non-profit integrated health system delivering care

Lab Support Tech - Phlebotomist

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours
Full-timeNewport News, VA, USA$16.20 - $21.08 /hrIn-person

About the Job

Requirements

  • A high school diploma or GED is required.

Responsibilities

  • Collect, handle, and distribute routine and special laboratory specimens according to protocols and standard operating procedures, ensuring the correct specimen, container, and labeling.
  • Explain specimen collection procedures and instructions to patients, nurses, physicians, and others.
  • Depending on the work-site assignment, travel to other patient off-site locations to collect blood and transport specimens back to the laboratory.
  • Maintain patient confidentiality and identify patients according to facility guidelines.
  • Maintain department inventory and appropriate stock levels in collection baskets.
  • Follow departmental quality-control and quality-assurance guidelines, perform job duties accurately, and document work properly.
  • Communicate effectively within and across departments, including shift handoffs and resolving inquiries about pending collections.
  • Help maintain departmental readiness for accreditation standards, including those of the College of American Pathologists, DNV, the state, OSHA, and CLIA.
  • Assist in training new and existing personnel and students.
  • Accurately and promptly collect and handle laboratory specimens according to orders, including collection requirements, containers, volumes, techniques, scheduling, preservatives, patient instructions, and distribution.
  • Maintain a safe environment by complying with Riverside Health System policies, procedures, and regulatory requirements supporting National Patient Safety Goals and quality initiatives.
  • Perform patient identification and labeling accurately according to policy and standard operating procedures; recognize and report variances and provide resolutions.
  • Use appropriate protective equipment and body mechanics, follow safety guidelines and procedures, identify and act to resolve variances or suspected non-compliance, and report concerns to management.
  • Collaborate with providers, office staff, nurses, caregivers, and other team members to meet patients’ specialized needs.
  • Comply with the department Quality Management Program, regulatory agency requirements, and standard operating procedures to maintain accreditation with the College of American Pathologists, DNV, CLIA, and other governmental and accrediting agencies. Duties may include preventive maintenance, quality control, verifications, audits, procedure reviews, demonstrating procedure knowledge, and assisting with updates.
  • Comply with the laboratory quality assurance and quality improvement program.

Desired Qualifications

  • Completion of a phlebotomy or laboratory specimen training program is preferred.

About the Company

Riverside Health

Non-profit integrated health system delivering care

Riverside Health is a non-profit, integrated network of hospitals, physicians, continuing care facilities, and wellness centers that provides comprehensive health care services to people in eastern Virginia. Its model combines hospital care, outpatient services, and long-term care under one system to coordinate care across facilities. It operates using community-based clinics and hospitals to deliver high-quality care with a focus on accessibility and care continuity, rather than profit. Riverside's goal is to improve community health by offering coordinated, accountable health services through a regional network founded in 1915.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Newport News, VA
Founded
1915

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