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Celonis

Process intelligence platform for end-to-end efficiency

Management & Technology Consulting Manager / Director - Dach, CPG/Retail

Customer SuccessUpdated on Nov 10
Full-timeMunich, Germany

About the Job

Requirements

  • Native or business-fluent German, spoken and written, and fluent English are required.
  • Be based in or willing to relocate to Munich, and be willing to travel to customer sites across Germany, Austria, and Switzerland as needed.
  • Have a track record leading pre-sales, management consulting, or value engineering teams within Enterprise SaaS, Enterprise AI, or Management Consulting.
  • Have deep familiarity with supply chain, procurement, fulfillment, and operational processes within the CPG and Retail industries.
  • Demonstrate the ability to directly manage or mentor a team of 6–7 high-performing individual contributors, with a strong focus on team coaching and talent development.
  • Have strong business acumen and experience owning ACV, net retention, and renewal pipeline metrics.
  • Have executive presence and a track record of building C-level relationships across global brands and regional retail leaders.

Responsibilities

  • Take full ownership of ARR targets, renewal forecasts, and net retention across the DACH CPG & Retail sector, maintain high forecasting accuracy, and guide accounts toward realized value.
  • Recruit, onboard, lead, and mentor a team of 6–7 Munich-based Value Engineers; maintain standards through coaching, performance management, and career progression planning.
  • Serve as a Celonis Executive Sponsor on critical DACH deals and join the team in executive meetings, dry runs, value sprints, and strategic transformation workshops.
  • Partner with customer executives to position Celonis as the foundation for process intelligence, digital operational excellence, and Agentic AI adoption using Context Model and Digital Twin capabilities.
  • Develop executive-level relationships across regional partner networks, services teams, and account executives to align customer strategies with Celonis AI solutions.
  • Standardize and scale reusable solution blueprints and CPG/Retail industry frameworks internally and across external customer communities.
  • Maintain an active on-site presence with priority accounts and uphold quality standards across engagements.
  • Expand internal and external networks, spearhead go-to-market motions, and position Celonis as an innovation driver in retail and consumer goods.

About the Company

Celonis

Process intelligence platform for end-to-end efficiency

Celonis builds a Process Intelligence platform that creates a digital twin of an organization's end-to-end processes by collecting data from multiple systems to map how work actually flows. Users from different departments can see bottlenecks, inefficiencies, and improvement opportunities in a system-agnostic view, enabling cross-functional collaboration. Its business model charges customers for platform usage and aims to help organizations accelerate digital transformation and achieve cost savings. Its goal is to help organizations streamline operations and realize measurable efficiency gains through data-driven process improvements.

Company size
1,001-5,000
Company stage
Series D
Total funding
$2.4B
Headquarters
Munich, Germany
Founded
2011

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