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Moog

Designs precision motion control systems

Quality Assurance Engineer Manager

Validation, Compliance & Quality SystemsConfirmed live in the last 24 hours
Full-timeJohnson City, TN, USA

About the Job

Requirements

  • A bachelor's degree is required; Engineering or another technical discipline is preferred.
  • Five years of experience in a hands-on quality-related role within a manufacturing environment.
  • Two years of management and/or related leadership experience, preferably within a manufacturing environment.
  • Experience with ISO 9001 and AS9100 compliance standards and conducting internal and external audits.
  • Experience with root cause corrective action (RCCA).
  • Experience with budgets, calculating risks, managing a matrixed environment, and communicating with stakeholders.
  • A thorough understanding of the requirements necessary to maintain an effective Quality Management System (QMS).
  • Willingness and ability to travel approximately 5% to support business needs.

Responsibilities

  • Assure 100% product quality to customers by collaborating and consulting with peers and functional leaders to establish best practices and sharing the “Quality First” message across all levels.
  • Ensure the Quality Management System complies with third-party regulatory agencies such as AS9100 and ISO 9001.
  • Promote customer engagement through effective communication and interactions, including manufacturing- and quality-related content such as failure analysis and root cause and corrective actions.
  • Report key process indicators that improve customer satisfaction and financial performance, including acting as an agent for continuous improvement.
  • Maintain the framework necessary to support the Quality Management System, including Quality personnel-specific accountabilities and procedural methods in accordance with AS9100 and ISO 9001.
  • Oversee the activity of the Johnson City Quality Engineering staff and incorporate organizational excellence through Lean practices and continuous improvement tool usage.
  • Direct the team toward reducing scrap costs, rework costs, and quality escapes to customers.
  • Manage or oversee product warranties, the repair team, and new design releases with Design Engineering, Manufacturing Engineering, Quality Engineering, Tool Design, and Technical Writing staff, and implement protocols to achieve customer contractual expectations.
  • Develop Quality Engineers to better achieve business goals and support their individual career development.
  • Interface daily with Production Supervisors, Operators, Operations Support, and offshore operations on production- and quality-related issues.
  • Perform other responsibilities as assigned to support business operations.

Desired Qualifications

  • Engineering or another technical discipline is preferred.
  • Management and/or related leadership experience within a manufacturing environment is preferred.

About the Company

Moog

Designs precision motion control systems

Moog designs and builds precision motion control products for aerospace, defense, industrial, and medical sectors. Its core technology is electro-hydraulic servovalves that translate small electrical signals into precise, powerful motion, enabling flight control and guided missile systems; modern products extend into fiber optics and other motion control components. The company differentiates itself through its long heritage of aerospace-grade, mission-critical components, a large installed base in fighter jets and missiles, and growth via strategic acquisitions (e.g., COTSWORKS) to broaden capabilities. Moog’s goal is to provide reliable, high-performance motion control solutions that support complex aerospace and defense systems and expand across industries worldwide.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Town of Elma, New York
Founded
1951

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