Marriott International

Manages and franchises hotels around the world

Host or Hostess

Dining, Bar & Counter ServicePosted on Nov 12

Full-timeNashville, TN, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED is preferred.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
The role requires standing, sitting, or walking for extended periods and moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.
The employee must follow company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions, and complete safety training and certifications.
The employee must maintain a clean and professional uniform and personal appearance and protect confidential information and company assets.
The employee must communicate clearly and professionally, answer telephones using appropriate etiquette, and welcome and acknowledge guests according to company standards.

Responsibilities

Greet guests, determine the size of their party, and seat them at a clean, available table, including pulling out chairs and placing a clean, current menu before them.
Guide guests through the dining rooms and provide needed assistance.
Move and arrange tables, chairs, and settings, and organize seating for groups with special needs.
Ensure place settings are appropriate and guests have napkins, clean silverware, and other items included in the standard place setting.
Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
Maintain clean work areas throughout the day by practicing clean-as-you-go procedures.
Monitor dining rooms for seating availability, service, safety, and guest well-being.
Develop and maintain positive working relationships, support the team in reaching common goals, listen and respond appropriately to other employees’ concerns, and ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.

POSITION SUMMARY

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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