Advancement Services Coordinator

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

• Bachelor's degree or equivalent work experience required.

Experience / Qualifications

• Previous experience as a gift processor in a non-profit environment, healthcare environment is a plus.

• Minimum 2 years’ working in a relational database required.

• Knowledge of the IRS rules for charitable giving is highly desirable.

• Excellent written communication skills with strong attention to grammar, spelling, and accuracy.

• Experience with Omatic software a plus.

• Must have detail-oriented focus and the ability to work well individually and as part of a team.

• Expertise with MS Word, Excel, and PowerPoint.

• Professional certification in Blackbaud Raiser’s Edge NXT a plus.

Position Summary

The Advancement Services Coordinator reports to the Director of Data Analytics and Prospect Development, working collaboratively with the Foundation Development team performing a broad range of tasks that support the fundraising activities and operations of the Jupiter Medical Center Foundation.

• Responsible for accurate and timely processing, recording, and acknowledgment of charitable and event giving, including cash, stock, wires, gifts-in-kind, donor advised funds, IRAs, and planned gifts within RENXT.

• Ensures gifts are processed consistently in accordance with established procedures and applicable IRS guidelines.

• Prepares accurate donor acknowledgements within 24-48 hours of receipt of gift.

• Works to maintain correct biographical, relational, membership, and giving information in Raiser’s Edge NXT and other organizational systems.

• Works collaboratively with the data team to manage multiple priorities and time-sensitive processes while maintaining a high level of confidentiality and data quality.

• Processes Omatic imports specifically surrounding weekly deceased reports, NCOA reports, appeal tagging, etc.

• Process honor/memorial gifts prepare thank you letters and donor acknowledgement cards.

Team Member Competencies

Establishing Relationships

Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization.  Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.

Peer Support

Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. 

Inspiring and Motivating Others

Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments.  Work well with others, build consensus, and ensure cooperation to complete tasks and positive workflow. 

Demonstrating Emotional Intelligence

Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.

Acting with Integrity

Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations.  Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments.  Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.

Being a Champion for Change and Innovation

Supports people in their efforts to try new things.  Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change.

Communicating Effectively

Speaks and writes clearly, conveys information in a concise, organized, and logical manner.  Is adept at tailoring the message to fit the interests and needs of the audience.  Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization.

Promoting Diversity and Inclusion

Treats all people with dignity and respect.  Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics.  Challenge’s bias and intolerance.  Develops all-inclusive groups in the realms of social interaction and communication.  Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Physical Requirements

Requires sitting for long periods of time, also stooping, bending, standing, and stretching. Must have manual dexterity for typing and computer data entry.  Able to work under a stressful environment, work independently, capable of making sound decisions, be detail oriented, alert, and self-motivated. Ability to push/pull up to 40lbs., carry and lift up to 20lbs.                                                                           

Threshold Requirements

• These threshold requirements are required and completed yearly basis
  • Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation
  • TB/PPD Surveillance Program
  • Maintenance of required professional licensing and/or certification(s).

This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associates with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position.