Dartmouth Health

Academic health system and medical education

Security Operations Center Dispatcher

Security Guarding & PatrolPosted on Nov 11

Full-timeLebanon, NH, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required.
Basic computer literacy skills are required.
Two years of related experience are required.
Effective oral and written communication skills are required.

Responsibilities

Answer incoming phone calls and radios and dispatch officers accordingly.
Respond to all alarms and pages, including Duress, Navi-Care, Codes, and Alertus.
Manage and monitor DHMC facility camera systems using Ocularis, including beacons and monitoring CGP facilities and identified Affiliate Hospitals.
Manage and monitor DHMC facility controlled-access systems using C-Cure, including monitoring CGP facilities and identified Affiliate Hospitals.
Monitor security officers’ current locations and assigned patrol zones, as well as functions for CGP facilities and identified Affiliate Hospitals.
Monitor radio activity of officers, DHART, Base communications, and the Lebanon Police Department.
Monitor parking lots and vehicular and pedestrian traffic at all DHMC facilities.
Identify threats, safety issues, and other security problems.
Assist with locking down the hospital during emergency events, including active-shooter incidents and other threats.
Capture video and pictures and provide them to management and law enforcement.
Assist with badging or parking administration functions.
Maintain the Daily Activity Report and initiate all Perspective Reports.
Collect data as evidence in support of security investigations.
Record, track, and log required security statistics, including call types and frequency.
Create and provide statistical data, charts, and reports to management.
Identify and report safety and security concerns to management.
May be assigned to work as a Security Officer.
Perform other duties as required or assigned.

Overview

Schedule: Monday-Thursday, 11am-9pm

Responds to security needs of assigned healthcare facility, its agents or contractors and security personnel. Assists with the functions of physical and personal security and safety measures of members, patients, staff, and visitors. Assists with the protection of staff and property from theft or damage, or persons from hazards or interference, including the potential for violence in the workplace.

Responsibilities

Answers incoming phone calls, radios and dispatch officers accordingly

Responds to all alarms and pages – Duress, Navi-Care, Codes, Alertus, etc.

Manages and monitors all DHMC facility camera (Ocularis) systems, beacons including monitoring all CGP (community Group Practices) facilities and identified Affiliate Hospitals.

Manages and monitors all DHMC facility controlled access (C-cure) systems including monitoring all CGP facilities and identified Affiliate Hospitals.

Monitors security officer current locations and assigned patrol zones as well as for functions for CGP’s and identified Affiliate Hospitals.

Monitors all radio activity of Officers, DHART, Base communications and Lebanon Police Department.

Monitors parking lots, vehicular and pedestrian traffic at all DHMC facilities.

Identifies threats, safety issues and other security problems.

Assists in the lock down of the Hospital during emergency events: active shooter, other threats.

Captures video and pictures; provide to management and law enforcement.

Assists in badging or parking administration functions.

Maintains Daily Activity Report (DAR); Initiate all Perspective Reports

Collects data as evidence in support of all security investigations.

Records, tracks and logs required security statistics – types of calls, frequency.

Creates and provides statistical data, charts and reports to management.

Identifies and reports all safety and security concerns to management.

May be assigned to work as a Security Officer.

Performs other duties as required or assigned.

Qualifications

High school diploma or GED required
Basic computer literacy skills
Two years of related experience required
Effective oral and written communication

Required Licensure/Certifications

None

About the Company

Dartmouth Health

Academic health system and medical education

Dartmouth Health runs New Hampshire’s largest private employer and a regional academic health system serving northern New England, with DHMC and a wide network of hospitals and clinics. It provides care through more than 2,000 providers across nearly every specialty, including the Dartmouth Cancer Center and Dartmouth Health Children’s. It blends clinical care with education and research by training about 400 residents and fellows each year with Dartmouth and the Geisel School of Medicine, and by conducting clinical trials with Geisel and the White River Junction VA Medical Center. Its goal is to deliver exceptional, personal care while advancing medicine and meeting the health needs of the communities it serves.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Lebanon, NH
Founded: Not listed

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