Network Engineer - Game Support
About the job
- Familiarity with programming and scripting languages such as JavaScript, Python, C/C++, XML, or HTML.
- Familiarity with APIs, web services, networking concepts, or online service technologies.
- Experience in digital technologies, software development, technical support, or the gaming industry.
- Strong technical problem-solving and analytical skills, with the ability to investigate complex issues methodically.
- Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to a range of audiences.
- Strong organizational and time-management skills, with the ability to manage multiple priorities and collaborate across teams and time zones.
- Ability to work effectively in an international and multicultural environment.
- Proactive, collaborative, and approachable, with strong relationship-building skills.
- Flexible and adaptable, with the ability to respond effectively to changing priorities and requirements.
- Strong attention to detail.
- Bachelor’s degree or equivalent practical experience.
- Provide technical support and guidance to developers and publishers across all PlayStation platforms through the support portal, online channels, on-site visits, training sessions, and industry events.
- Develop and maintain a strong understanding of PlayStation network services, APIs, tools, and technologies, helping partners interpret documentation and implement solutions correctly.
- Investigate technical issues, identify appropriate solutions, and coordinate escalations with relevant internal teams where required.
- Collaborate with teams across SIE regions to resolve partner issues and develop solutions that improve the developer experience.
- Act as a technical liaison between developers, publishers, and internal groups including Third Party Relations, Store Operations, Consumer Services, Policy, Product, and SDK teams.
- Gather, document, and communicate partner feedback, recurring technical challenges, and opportunities for improvement to engineering and product teams.
- Contribute to the development and improvement of developer-facing tools, services, documentation, and internal processes.
- Participate in project and software development work, including enhancing existing tools, creating new solutions, and automating internal workflows.
- Deliver technical training and presentations to developers and publishers, including at partner meetings and developer events.
- Experience in developer relations, developer support, technical support, or another partner-facing technical role.
- Experience developing internal tools, utilities, or automation.
- Experience with game development, production, or release management.
- Experience delivering technical training, presentations, or developer-facing documentation.
- An interest in emerging technologies, online gaming, network services, and broader industry trends.
About the company
PlayStation is the brand behind Sony Interactive Entertainment’s gaming hardware, services, and studios. It creates and sells game consoles and related devices, runs the online PlayStation Network and subscription services, and develops and publishes games through PlayStation Studios. The product set works as an ecosystem: a console for playing games, a network for online play, digital storefronts for buying games, and a large portfolio of first- and third-party games from its studios around the world. Compared with rivals, PlayStation relies on a long history of console generations, a big collection of exclusive games, and a global network of studios to offer unique experiences that are tied to its hardware and services. Its goal is to provide engaging, borderless play experiences for players worldwide, continually delivering new hardware, services, and games that bring people together.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Japan
Founded
2008
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Simplify's Take
What believers are saying
- SIE reported record-high operating income for FY2025 on June 5, 2026.
- PlayStation Tournaments added EA SPORTS FC 27 and Madden NFL 27 on September 28.
- Days of Play 2026 ran May 27 through June 10, sustaining engagement and discounts.
What critics are saying
- Bungie layoffs on June 25, 2026 cut most Destiny staff and Marathon team members.
- Sony faces a $7.85 million PlayStation Store antitrust settlement hearing on October 15, 2026.
- California buy-button litigation threatens the PlayStation Store license model and digital-margin economics.
What makes PlayStation unique
- Insomniac, Santa Monica, and Naughty Dog keep proprietary franchises exclusive to PS5.
- PlayStation Studios shipped SAROS on April 30, 2026 and Marvel’s Wolverine September 15, 2026.
- PS5 Pro and PlayStation Tournaments deepen hardware, service, and competitive-network lock-in.
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Benefits
- Employee Discounts
- Health Insurance
- Paid Vacation
- Paid Holidays
- Meal Benefits
- Phone/Internet Stipend
- Conference Attendance Budget
- Wellness Program
- Mental Health Support
- Remote Work Options
- Hybrid Work Options
- Flexible Work Hours