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University of Texas at Austin

Public research university in Austin, TX

Instructional Technologist

Enterprise ApplicationsPosted on Nov 11
Full-time$72k

About the Job

Requirements

  • A bachelor's degree in Instructional Technology, Computer Science, Information Systems, or a related field; an equivalent combination of relevant education and experience may be substituted.
  • Experience supporting educational technology platforms in a higher education or enterprise IT environment.
  • Experience with learning management system administration, configuration, or integrations; Canvas experience is preferred.
  • Experience with Learning Tools Interoperability (LTI) or application programming interface (API)-based integrations between instructional platforms.
  • Strong troubleshooting skills and the ability to collaborate across technical and non-technical teams.
  • Diplomacy and patience when navigating high-visibility, high-touch support situations with varied faculty and stakeholder expectations.
  • Analytical and problem-solving skills, including the ability to navigate evolving technical requirements and unfamiliar technologies.
  • Written and verbal communication skills, including the ability to explain technical concepts to audiences with varying levels of technical expertise.
  • Ability to collaborate effectively with multidisciplinary teams and stakeholders.
  • Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.
  • Must maintain internet service and a mobile phone with voice and data plans for use when required for work.

Responsibilities

  • Take on and directly manage a portion of the lower-complexity Learning Tools Interoperability and third-party Canvas tool integrations currently managed by the team's Instructional Technology Specialist, such as Perusall, Ed Discussion, and similar non-enterprise tools.
  • Support and help administer instructional technology tools beyond the Canvas learning management system, including lecture capture and video, classroom polling, video conferencing, Microsoft 365 Education tools, and related platforms.
  • Evaluate new tool requests for integration feasibility, security posture, and fit with existing supported tools.
  • Provide advanced technical consultation to faculty on instructional technology use, configuration, and troubleshooting, including high-touch, high-visibility support situations requiring diplomacy and patience.
  • Coordinate with Enterprise Platforms on a limited, as-needed basis, primarily for student information system-related integration needs and new platforms requiring Canvas integration.
  • Contribute technical readiness input to continuity-of-instruction protocols to help faculty maintain teaching continuity during learning management system or platform disruptions.
  • Help evaluate and consolidate the instructional technology tool portfolio, such as polling tools, to reduce redundant, separately supported solutions.
  • Perform other related functions and special projects as assigned.

Desired Qualifications

  • Familiarity with security, privacy, and compliance considerations for educational technology, including the Family Educational Rights and Privacy Act (FERPA) and accessibility standards.
  • Experience evaluating or piloting new technology for institutional adoption.
  • Experience supporting lecture capture, video conferencing, or classroom audiovisual/collaboration technology.
  • Working knowledge of Microsoft 365 Education tools, including Teams, SharePoint, and OneDrive, and their integration with a learning management system.
  • Microsoft certifications, such as MS-100 or education-specific certifications.
  • Experience with Canvas-integrated third-party tools such as Perusall or Ed Discussion.

About the Company

University of Texas at Austin

Public research university in Austin, TX

University of Texas at Austin is a public research university in Austin, Texas. It offers undergraduate, graduate, and professional education across a broad range of fields.

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