Sales Associate - Inside Sales

Hi, we’re Jabra Hearing.

We’re on a mission to empower tens of millions of people to hear better through convenient, personalized hearing care - at a fraction of the cost thanks to telemedicine. In three years, we went from a scrappy startup to a leader in the direct-to-consumer hearing care space with the backing of our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We partnered with Jabra (also in the GN Family) to create the Jabra Enhance online hearing business. Leveraging GN's expertise and Jabra's pioneering audio engineering helps us make our hearing care even more accessible and affordable.

About us.

We’re a data-thirsty, outcomes-driven group that cares as deeply about our employees as we do our customers. We’re led by a diverse crew of enormously talented thinkers, creators, and doers who are as collaborative as they are compassionate (and passionate). The team at Jabra Hearing includes actors, sommeliers, top-chefs, dancers, black belts, filmmakers and countless four-legged furry sidekicks.

About the Role

At Jabra Hearing, our mission is to make better hearing care accessible to more people. As a Sales Associate on our Inside Sales team, you’ll play a key role in helping customers take the next step in their hearing journey. This role supports both inbound and outbound sales efforts in a fast-paced, customer-focused environment. You’ll engage with leads at various stages of the funnel, educate them on our solutions, and guide them toward confident purchase decisions.

What You’ll Do

● Effectively manage daily lead responsibilities, including inbound calls, scheduled sales consultations, emails, and outbound outreach to new and assigned leads

● Engage with high-intent prospects, understand their hearing needs, and guide them to a purchase of the right hearing solution

● Maintain and advance your sales pipeline by managing the full sales lifecycle - from initial outreach and follow-up, to effective objection handling and closing

● Become a product expert on our current and ever-evolving product line, staying informed as new features, technology, and offerings are introduced.

● Use Salesforce and internal tools to manage tasks, track progress, and keep customer records up to date

● Achieve and exceed individual sales goals and KPIs while maintaining high activity levels in a fast-paced, performance-driven environment

What You’ll Bring

● Bachelor's degree or higher

● 1+ years of experience in an inside sales role, ideally in a high-volume or consumer-focused environment

● Resilience, adaptability, and a solutions-oriented mindset in a collaborative, high-energy sales environment

● Confidence managing a variety of lead types - including inbound calls, outbound outreach, and scheduled consultations - in a remote, self-directed setting

● Strong written and verbal communication skills in English to effectively support customers

● Familiarity with Salesforce (or similar CRM), with a solid understanding of how to manage and progress a sales pipeline

A sneak peek at our benefits.

● You’re worth it. Our compensation is competitive: starting at $23.00 per hour (plus participation in the quarterly sales bonus plan), and our 401 (k) plan includes matching up to 4%.

● Take care of yourself and your loved ones. We offer excellent medical, vision, and dental insurance, plus basic life and disability insurance, and contribute generously to it. Adding a new member to your family? We also provide 12-weeks paid parental leave.

● Rest and recharge. Whether you check out America’s natural treasures or just relax at home, enjoy your paid time off (employees can accrue up to 15 days of vacation time, approx. 8 days of sick & safe time, and are eligible for up to 10 company holidays annually). We encourage time off.

GN Consumer Hearing Corporation (d.b.a. Jabra Hearing) is an equal opportunity employer and participates in E-Verify. If you receive an offer of employment from Jabra Hearing, you will need to go through the E-Verify process of digital verification of your employment authorization documents as provided on Form I-9. Participation in E-Verify does not limit your right to work and verification will only be completed after you become an employee with Jabra Hearing.

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