Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We’re Hiring a Product Owner!   
  
If you are excited and passionate about helping #LetsSolveWater, consider joining our team today!  Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues.  We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.  At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark! 

In this rapidly evolving world, Xylem adding to our stellar Product Owner team as we scale and grow our world-class products while optimizing customer experiences. Our ideal candidate has worked with utility data and customers and is comfortable working with diverse, geographically distributed teams in both large, established organizations and more startup-like environments. You have innate curiosity and deep empathy: by speaking with someone for half an hour, you can understand their core concerns, motivations, and what is necessary to create value for them. You are experienced and passionate about building quality software that meets our customers where they are today and where they are headed in the decades to come. You are excited to apply your skills to revolutionize how one of the earth’s most precious resources is managed and delivered.

Objectives of this role

• Start with helping the platform team as they navigate dependency management for our SaaS product, Sensus Analytics, which provides visibility into AMI (Advance Metering Infrastructure) data for utility personnel – mainly CSRs (Customer Service Representatives) and Metering Operations teams.  
• The ideal candidate should possess considerable technical expertise and will begin by delving deeply into engineering intricacies, including analyzing and documenting customizations, processes, and dependencies for integration with other products.
• This role is expected to be a learning and growing role, and over time will grow to cover other product areas.
• Key decision maker on features, priorities, and designs to meet broader customer needs within the context of the product and business strategy and direction.
• Work closely with product managers and services teams to contribute to and understand the product vision. Then create and maintain a product backlog prioritized according to the business value or ROI.
• Work with the scrum team leads to ensure execution on the backlog: meeting business, quality, usability and functional goals with each product release.
• Remain up to date on trends and best practices for Agile methodologies, our industry, and our customers.

Principal Responsibilities

• Empowered to lead:
  • Inspire and motivate the development teams to deliver innovative and valuable solutions with a high degree of predictability and a sense of urgency & help them to adapt to changing requirements without breaking the team cadence.
  • Act as a product ambassador internally and externally: sharing knowledge and acting as the primary technical contact for questions.
  • Understand the broader customer needs: Assess value, develop cases, and prioritize stories and epics to ensure work aligns with product strategy.
• Accountable to Deliver:
  • Plan, prioritize, ensure execution, and communicate outcomes on product development, product feature backlog, and all dependencies.
  • Lead the product-release plans and set expectations, provide transparency for all stakeholders into the delivery status of new functionalities, and provide enablement materials to enhance understanding and adoption of our products.
  • Mitigate roadblocks to achieving sprint/release goals.
• Inspired to Innovate:
  • Translate high-level roadmap into small, deliverable user stories, following iterative and Agile Scrum software methodologies, which are clearly understood by relevant team members and lead to successful business and customer outcomes.
  • Continually interact with and learn about our customers, Agile practices, and our industry to bring next generation ideas to our product teams.
• Align with our culture: Be an Agile evangelist, active Watermark participant, and Continuous Improvement partner.

Required skills and qualifications

• Five or more years of experience in a product role working with modern software technologies including web, mobile and cloud-based systems or deep knowledge of the Sensus Analytics product and willingness to learn a product mindset.
• This person will work with the engineering team on analysis and documentation of customizations, processes, and dependencies on integration with other products.
• In-depth knowledge of Agile methodology and development practices
• Adept at directing and motivating scrum teams
• Proven experience creating small, value-scoped, user stories and define acceptance criteria to execute on a larger roadmap in an iterative manner.
• Understanding of business value related to features and functions.
• Able to work with user groups, conduct surveys, incorporate voice of customer, and gather stakeholder feedback to define, scope and prioritize features and stories.
• Outstanding & confident communication, presentation, and leadership skills.
• Ability to work collaboratively and effectively with cross-functional teams to manage conflicting needs of stakeholders and to close the loop upon completion work.
• Kindness and empathy towards customers and colleagues – we deeply value our culture!

Preferred skills and qualifications

• Experience with system-solutions which interface and collect data from sensor networks.
• Knowledge of electric, water and/or gas industries or software solutions aimed at utilities.
• Training and/or certification as a professional scrum product owner (PSPO) or as a certified scrum product owner (CSPO).
• Familiarity and/or experience with user research (foundational/discovery methodologies, usability studies, persona development, etc.).
• Bachelor’s Degree in Software Engineering/Computer Science, business management or equivalent experience.

Salary range:

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.