INACTIVE

Full-Time

Junior Client Services Manager

Posted on 8/23/2024

Digital Turbine

1,001-5,000 employees

Mobile growth platform for advertising monetization

Consumer Software

Fintech

Entry, Junior

London, UK

This position is hybrid.

Category

Customer Success

Customer Support

Customer Success & Support

Required Skills

Data Analysis

Requirements

BA/BS required (Business, Economics, Analytics, and Marketing preferred) and/or equivalent experience
Experience in Digital Media at an agency, publisher or Ad Tech company
Programmatic Advertising knowledge is a plus
Ability to analyse data to pull out trends
Experience in Microsoft Suite products
Strong attention to detail and organisation skills
Able to multitask and work well under pressure
Self starter: Positive attitude, energetic, with sense of humour

Responsibilities

Support the UK Brand Client Services Team with client reporting, proposal plan creation, custom app list creation, post-campaign analysis, etc.
Accountable for completing requests accurately & meet deadlines
Assist in managing multiple client campaigns & ensure a successful launch, delivery, and performance.
Managing throughout the pre-launch process: asset collection, creative build, client kick off calls, etc.
Post-campaign launch duties: client reporting and optimisation recommendations
Identifying potential upsell/incremental opportunities.
Provide outstanding customer support to clients
Work collaboratively with other departments i.e. creative, ad ops, billing, sales, etc.

At Digital Turbine, we make mobile advertising experiences more meaningful and rewarding for users, app publishers and advertisers - intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEM’s supercharge awareness, acquisition, and monetisation. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem.

Digital Turbine is looking for a Junior Client Services Manager to work on our global Brand team. The perfect candidate is a team player who’s hungry to learn and grow their skill sets as well as pick up new ones on the fly. This Junior Client Services Manager will be based in London supporting UK customers and reporting to our regional Client Services lead.

About the Role:

The purpose of this role is to support the UK Brand Client Services Team with client reporting, proposal plan creation, custom app list creation, post-campaign analysis, etc.
Accountable for completing requests accurately & meet deadlines
Assist in managing multiple client campaigns & ensure a successful launch, delivery, and performance.
Managing throughout the pre-launch process: asset collection, creative build, client kick off calls, etc.
Post-campaign launch duties: client reporting and optimisation recommendations
Identifying potential upsell/incremental opportunities.
Provide outstanding customer support to clients
Work collaboratively with other departments i.e. creative, ad ops, billing, sales, etc.

About you:

BA/BS required (Business, Economics, Analytics, and Marketing preferred) and/or equivalent experience
Experience in Digital Media at an agency, publisher or Ad Tech company
Programmatic Advertising knowledge is a plus
Ability to analyse data to pull out trends
Experience in Microsoft Suite products
Strong attention to detail and organisation skills
Able to multitask and work well under pressure.
Self starter: Positive attitude, energetic, with sense of humour

Digital Turbine

View Company Profile

Digital Turbine enhances advertising and monetization for clients such as advertisers, publishers, carriers, and OEMs. The company uses its proprietary technology to integrate an ad stack directly into mobile devices, allowing for efficient ad delivery. This setup helps clients maximize their revenue opportunities. Unlike many competitors, Digital Turbine's technology is embedded in devices by wireless operators, which streamlines the ad process. The goal of Digital Turbine is to drive mobile growth and monetization through valuable partnerships and services.

Company Stage

IPO

Total Funding

$93.6M

Headquarters

Austin, Texas

Founded

2011

Growth & Insights

Headcount

6 month growth

↑ 3%

1 year growth

↑ 1%

2 year growth

↑ 1%

Simplify's Take

What believers are saying

Acquisition of ONE Store International expands reach in alternative app markets.
Interactive mobile video ads increase brand choice and consumer engagement.
'Game-Changing Shift' reports highlight untapped potential in mobile gaming advertising.

What critics are saying

Increased competition from alternative app stores may dilute market share.
Significant GAAP net loss indicates potential financial instability.
Underperformance in reaching mobile gaming audiences suggests advertising strategy inefficiencies.

What makes Digital Turbine unique

Digital Turbine integrates proprietary tech into devices for seamless ad delivery.
The company offers a comprehensive ad stack for advertisers, publishers, and OEMs.
Global presence with offices in key markets enhances client reach and support.

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Benefits

Hybrid Work Options

Flexible Work Hours

INACTIVE