Enterprise Solutions Architect

About REP:

REP designs world-class, innovative gym equipment that is sold around the world, and we are now expanding into apparel, supplements, athletes, and events. REP was established in 2012 by two brothers who shared a deep passion for fitness. From our humble beginnings of selling bumper plates out of a small garage, REP has experienced remarkable growth, now occupying over 300,000+ square feet of office and distribution space in the USA and internationally. With a dedicated team of over 200+ fitness enthusiasts, our vision is to be the #1 Strength Brand in the World. Our commitment to innovation, customer service, and value sets us apart. 

We believe in building a culture centered around fitness, so we specialize in outfitting home gyms, commercial gyms, and strength and conditioning facilities. Our dedication to excellence has been recognized multiple times when we were featured in the Inc. 5000 fastest growing private companies in 2018 and 2021 and then voted the best home strength product launch in 2022 by Garage Gym Experiment. Our team works out together, and we regularly invite fitness superstars to join us. We organize fun challenges to test our limits - and the limits of our equipment. 

At REP, we continue to grow and bring new opportunities for those who want to be a part of a winning team. We firmly believe that being surrounded by like-minded individuals fuels creative energy and fosters a fun and collaborative work environment. This role is based in our state-of-the-art headquarters with a bright, spacious, shared workspace; scenic views of the Rocky Mountains; and a kitchen always stocked with healthy snacks, protein powder, and coffee.  We offer a hybrid work environment with a minimum of three days in the office, but there’s flexibility about which days and hours.

Our Core Values:

• Think Like a Customer - We empathize with our customers; understand the 'why' behind every decision we make
• Progress not Perfection - We don't let perfect get in the way of good; we are better today than we were yesterday
• Positive Attitude - Be a glass half-full kind of person and remember to have fun
• Teamwork without Ego - We put the team above ourselves; we only win together
• Take Initiative - We drive momentum; if there is an opportunity to make us better, we want to hear it

About This Role:

REP grew up as a direct-to-consumer ecommerce brand, and our systems grew up around the web store. That is changing. We are becoming an omnichannel brand: retail showrooms, commercial and dealer customers, marketplaces, and growing operations in the UK and Europe, all selling from the same inventory and serving the same customers. The Enterprise Solutions Architect leads the shift in our systems architecture that this requires.

You will define how REP's systems give every channel one picture of inventory, orders, products and customers: which system owns each capability, where each type of data is mastered, and how systems connect. That work runs through the programs now in front of us, including a new order management system and product information management, and you will hold implementation partners to those decisions.

You will work closely with the Engineering Manager - Shopify, whose team builds and runs our commerce platform, so that the commerce platform and the systems behind it (NetSuite, warehouse and transportation management, and their integrations) evolve as one architecture rather than two. You will also be the senior systems partner to channel, operations and finance leaders, turning the problems they describe into designs and options with clear costs and trade-offs.

This is a senior individual contributor role. It does not carry day-to-day support or a ticket queue, and it does not manage people. It has a dotted-line relationship with the Director of Data & AI, so that how REP's operational systems master and move data supports the company's analytics and AI work. You will work alongside the NetSuite Platform Architect, who owns how decisions are realized inside NetSuite, and the IT Project Manager, who runs delivery of significant implementations.

Essential Functions:

Include the following. Other duties may be assigned.  

Omnichannel target architecture: Define and maintain the target architecture that moves REP from storefront-centered ecommerce systems to an omnichannel model, with one view of inventory, orders, products and customers across web, retail, commercial and dealer, marketplace and international channels. Decide which system owns each capability and where each type of data is mastered.

Partnership with Web Development: Work closely with the Engineering Manager - Shopify so the commerce platform and the operate-side systems are designed as one architecture. Jointly own the seam between them, including order flow, inventory availability, and product and customer data reaching every channel, through shared design reviews and a joint architecture roadmap.

Business partnership: Serve as the senior systems partner to channel, operations and finance leaders. Lead discovery, separate the problem from the requested solution, and translate business needs into target-state and functional designs with options, costs and trade-offs.

Program design authority: Set architecture and acceptance criteria, including cross-channel scenarios such as store pickup, ship-from-store and cross-channel returns, for partner-delivered programs such as order management and product information management. Review partner design deliverables against them and accept or return designs before build begins.

Integration and data standards: Define integration patterns and data mastering rules, including standards for single-system add-ons, in alignment with the Director of Data & AI so that operational data serves analytics and AI use cases. Maintain a register of systems and integrations so that each new channel uses shared foundations rather than its own plumbing.

Solution evaluation: Lead the technical fit assessment when REP evaluates new systems or vendors, working with the IT Manager on security review and the Director of Global IT on commercial terms.

Roadmap and decision records: Provide the architecture view for the IT systems roadmap, review platform roadmaps (including NetSuite and the commerce platform) each quarter for consistency with the target state, and document architecture decisions and their reasoning.

Travel: Up to 15%: retail locations, US distribution centers and partner workshops, with occasional travel to UK and European operations.

What You Will Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Computer Skills:

• Omnichannel retail architecture: order management and orchestration, distributed inventory and available-to-promise, point of sale, ecommerce, B2B commerce and marketplace integration.
• Ecommerce platform architecture (required). Shopify or Shopify Plus architecture experience, meaning platform, app and integration design rather than development, is a strong plus; NetSuite experience preferred; experience with order management, warehouse management and product information management platforms.
• Integration platforms (Celigo, Boomi, Workato, MuleSoft or similar), REST APIs, and event-driven and batch integration patterns.
• Data modeling and master data management for product, customer, inventory and order data.
• Architecture diagramming and modeling tools (Lucidchart, draw.io or similar; C4 or ArchiMate notation a plus); Jira and Confluence.

Education and/or Experience:

Knowledge of: Omnichannel operating models (buy online pick up in store, ship-from-store, endless aisle, cross-channel returns, unified inventory and available-to-promise); order-to-cash, warehouse fulfillment, product data and financial close processes; system selection and implementation methods; vendor and systems-integrator governance.

• 8+ years in enterprise business systems, including at least 4 years in an architecture role spanning multiple systems.
• Required: industry experience at an omnichannel consumer products company (selling direct online alongside retail, wholesale, B2B or marketplace channels).
• Required: ecommerce experience, including architecture decisions that connected an ecommerce platform to order, inventory, product and customer systems. Shopify architecture experience is a strong plus.
• Served as the client-side (in-house) architect on the selection and implementation of at least one major system: order management, ERP, warehouse management, or product information management. Experience guiding a company's move from single-channel ecommerce to omnichannel is a plus.
• Bachelor's degree (B.A./B.S.) in Computer Science, Information Systems, Business, or a related field, or equivalent experience. Experience directing systems integrators' design work; TOGAF or comparable certification a plus.

Core Competencies:

Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Resourcefulness - Securing and deploying resources effectively and efficiently.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.

Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.

Customer Focus - Designing around how customers actually buy across channels, and building systems that give them one consistent experience of the brand.

Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders, including channel, operations and finance leaders.

Persuades - Using compelling arguments to gain the support and commitment of others.

What's In It for You:

Our commitment to quality and transparency applies not only to our products, but to our people. We are focused on creating a fun, exciting, collaborative space that’s centered around health and well-being. We empower everyone on our team to take control of their careers and balance their work and life in a modern, fast-paced environment.

We offer an exceptional compensation package which includes:

Compensation base range: $160,000-180,000 annually plus bonus potential

Day One Benefits!

• Medical, Dental, Vision (Competitive Benefits Packages Available)
• Health Savings Account (HSA) with employer contributions
• Flexible Spending Account (FSA) options
• LTD/STD, Life and AD&D (100% premiums covered by REP)
• 401k and Roth options with employer match up to 4%
• Employee Assistance Program (EAP)

Recharge Yourself!

• 4 weeks of PTO accrued during your first year
• 48 hours of sick leave annually
• 7 paid company holidays with an additional floating holiday
• Paid Parental leave after 6 months of employment
• Birthday - Paid day off

Pump-up Perks!

• Unique bonus structure that rewards exceptional individual performance as well as company-wide performance
• Full access to employee gym
• Employee discount on REP equipment and apparel
• Daily snacks and drinks provided by REP (for onsite employees)
• 'Fitness' casual attire
• Company and team building events
• Professional growth and development within the organization
• LIFE-WORK balance

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is constantly required to sit and use hands to operate the telephone, type and operate the computer and mouse. Physical effort may include stooping, kneeling, touching, feeling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, and repetitive motions.  The employee is frequently required to talk, hear, and bend and twist neck. The employee may occasionally lift and/or move up to 25 pounds and rarely lift and/or move up to 100 pounds assisted.  Specific vision abilities required by this job include close vision and distance vision.

REP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, REP complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. 

This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at REP.