Ladgov

Staffs mission support for federal and private clients

LMS Technical Support Specialist

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timePortsmouth, VA, USANo salary listedIn-person

About the Job

Requirements

Experience supporting Learning Management Systems or online learning platforms.
Ability to troubleshoot account, access, and course-delivery issues.
Understanding of online course and user-account administration.
Compliance with applicable information-security and privacy requirements.

Responsibilities

Maintain student and instructor access to the Learning Management System.
Troubleshoot technical problems affecting online instruction.
Verify that courses and instructional materials are accessible before sessions begin.
Track and escalate unresolved technical issues when necessary.

Schedule:

Full-time technical support should be available throughout active academic sessions. Coverage must support students and instructors during online instructional periods, including evening classes.

Summary:

The LMS Technical Support Specialist will maintain reliable student and instructor access to the online learning environment and resolve technology problems that could interfere with instruction.

Requirements:

Must have experience supporting Learning Management Systems or online learning platforms.
Must be capable of troubleshooting account, access, and course-delivery issues.
Must understand online course and user-account administration.
Must comply with applicable information-security and privacy requirements.

Duties:

Maintain student and instructor access to the LMS.
Troubleshoot technical problems affecting online instruction.
Verify courses and instructional materials are accessible before sessions begin.
Track and escalate unresolved technical issues when necessary.

About the Company

Ladgov

Staffs mission support for federal and private clients

Ladgov Corporation supplies contract-based mission support to federal agencies and private clients, matching people and services to each customer's requirements rather than selling a standalone product. Its capabilities span project management, logistics, administrative and facilities support, healthcare and biomedical research, information technology, data analytics, and education. For military customers, it also arranges religious services for service members and their families, including worship and religious education. Its stated reach covers work in the United States and abroad. Ladgov Corporation is headquartered in Williamsburg, Virginia.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Williamsburg, VA
Founded: Not listed

Recently Posted Jobs

Explore more opportunities at Ladgov

See more jobs