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S&P Global

Delivers credit ratings, market data, indices

Outbound Data Relationship Team Lead

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

  • Experience leading, coaching, or mentoring a team within relationship management, account management, client services, business development, or a similar function.
  • Proven experience managing external stakeholders and developing strategic relationships.
  • Experience within alternative investments, asset management, financial services, data, or information services.
  • Strong leadership, coaching, and people development skills.
  • Experience using data and metrics to improve performance.
  • Experience with customer relationship management (CRM) systems, reporting tools, and Microsoft Office applications.
  • Excellent verbal and written communication, presentation, and stakeholder management skills.
  • Ability to engage confidently with stakeholders at varying levels of seniority.
  • Strong organisational skills and ability to manage multiple priorities.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency in Microsoft Excel and Microsoft Office applications.

Responsibilities

  • Lead, coach, and develop a high-performing team of Data Relationship Managers.
  • Set clear objectives and performance expectations.
  • Support recruitment, onboarding, and ongoing team development.
  • Build and maintain relationships with key General Partner (GP), Investor Relations, and industry stakeholders.
  • Act as an escalation point for complex stakeholder matters.
  • Drive engagement and retention across the data partner network.
  • Promote best practices in relationship management and stakeholder communication.
  • Drive GP participation and grow proprietary data coverage across alternative asset classes.
  • Develop outreach and engagement strategies to improve data acquisition and retention outcomes.
  • Support business initiatives aimed at increasing market participation and data quality.
  • Monitor performance against acquisition, engagement, and coverage objectives.
  • Collaborate with business leaders to identify opportunities to enhance data coverage and market engagement.
  • Support onboarding and retention of data partners.
  • Manage team workloads, priorities, and performance.
  • Track and analyse key performance indicators (KPIs), engagement metrics, and operational performance.
  • Ensure accurate CRM management, reporting, and data quality standards.
  • Identify opportunities for process improvement, automation, and efficiency gains.
  • Partner with Data, Editorial, Sales, Marketing, Events, and Operations teams.
  • Share market intelligence and stakeholder feedback to support business growth and product development.
  • Contribute to strategic initiatives that enhance stakeholder experience and market engagement.

Desired Qualifications

  • Knowledge of private markets and the GP landscape.
  • Familiarity with process improvement, automation, or workflow optimisation.

About the Company

S&P Global

Delivers credit ratings, market data, indices

S&P Global provides financial information and analytics for investors, corporations, and governments, including credit ratings, market data, and indices. It compiles large financial data, conducts research, and offers analytics, ratings, and benchmarks accessed via subscriptions, licenses, or transaction-based services. The company differentiates itself with an integrated suite that covers ratings, data, analytics, indices, and ESG solutions across global markets, backed by well-known brands. Its goal is to help clients make informed decisions, manage risk, and drive growth while prioritizing corporate responsibility.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1917

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