Title: Senior HR Operations Analyst

Location: New York

Who We Are

DoubleVerify (DV) is the leading independent provider of marketing measurement software and analytics that authenticates the quality and effectiveness of digital media for the world’s largest brands and media platforms. DV solutions create value for media buyers and sellers by delivering the highest level of impression quality transparency and accountability, ensuring ad viewability, brand safety, fraud protection, accurate impression delivery and audience quality across campaigns to drive performance. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most value out of their global media spend by delivering best in class solutions across the digital ecosystem that help build a better industry. 

The Opportunity

The complexities of building a world class talent function at a rapidly growing company are vast, but that’s not going to stop us! In fact, it’s just an even more inviting challenge. DV has an amazing opportunity for a talented HR Operations Analyst to join our growing and dynamic team. We seek a collaborative problem solver skilled in HR systems integrations, with a passion for data and the insights it can bring, and an amazing mind for managing and operationalizing global and local processes. 

This role will play a key part in scaling our HR operations function to ensure our talent infrastructure is ready for anything. The position reports into the Sr. Director of HR Technology and Operations. 

What You’ll Be Doing:

Responsible for:

• Manage all employee data changes and updates. Responsible for handling high volume administrative and transactional activities related to employee on/off boarding, leave management, compliance, records management, and retention
• Provides end user support for transaction processing and life cycle event management in the system’s self-service function. (job changes/transfers/promotions, hire, job requisitions, separations, etc.)
• Conduct system audits to ensure data accuracy and integrity.
• Handles employee inquiries and issues resolution. Assists in the research, escalation, and resolution of Workday related operational issues
• Run standard reports, handles ad-hoc report requests and provides data as needed
• Delivers exceptional customer service and ensures all inquiries are accurately addressed in a professional, efficient, timely manner.
• Collaborate effectively across HR and non-HR cross functional teams (i.e. HR Business Partners, Talent Acquisition, Benefits, Payroll, IT, Finance) on a broad range of topics, as needed.
• Supports business process development, improvement, data management, releases, testing, maintenance within Workday and other HR systems.
• Serve as the  first line of support for Workday System questions, Troubleshoot and resolve system issues.
• Participate in the design, testing and implementation of new functionality in Workday, including the bi-annual release
• Develop Job Aids and Conduct training sessions and workshops to end users to promote efficiency and adoption.  
• Handle basic System Configuration in Workday
• Create and Load EIB’s as necessary

Skills & Experience you’ll need:

• 4+ Years of HR Technology and Operations experience with Workday
• Functional experience and strong knowledge of HR processes, HRIS business systems (Workday), data systems and other HR tools.
• Ability to multitask and prioritize work
• Strong attention to detail and critical thinking skills
• Familiarity with SOX Compliance
• Bachelor’s degree in Business or equivalent experience (HR, Business Ops, Business Administration)
• Critical thinking skills and ability to work in a fast paced environment with strong attention to detai

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV.
The estimated salary range for this role based on the qualifications set forth in the job description is between [$68,000- $117,000]. This role will also be eligible for bonus/commission (as applicable), equity, and benefits.
The range above is for the expectations as laid out in the job description; however, we are often open to a wide variety of profiles, and recognize that the person we hire may be more or less experienced than this job description as posted.

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!