R

Rio Las Vegas

All-suite hotel and casino with renovations

Group Marketing and Experience Manager

Full-Time
No salary listed
Mid
Bachelor's
Las Vegas, NV, USA
In Person
Growth & MarketingMarketing Generalist & Management

About the job

Requirements
  • A minimum of 3 years of progressive hospitality experience, preferably with a marketing focus.
  • Ability to travel and work nights and weekends as business demands.
  • Project management experience and the ability to organize work, solve problems, think creatively and analytically, and influence new ideas and strategies at all organizational levels.
  • Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, and Adobe.
  • Strong written and oral communication skills.
  • Proactive approach, attention to detail, and resourcefulness.
  • Ability to set priorities and work schedules, lead projects, and meet department deadlines.
  • High school diploma or GED.
  • At least 21 years of age.
  • Ability to qualify for licenses and permits required by federal, state, and local regulations.
  • Ability to work under time constraints and meet established deadlines.
  • Ability to regularly lift and/or move up to 10 pounds and to push, pull, reach, bend, twist, kneel, and balance in varying work areas, including confined spaces.
Responsibilities
  • Maintain exceptional customer service at every interaction.
  • Build and maintain strong relationships with meetings and conventions trade media and partners.
  • Understand the creative needs of the company, department, Hyatt, and other partners and stakeholders in a start-up environment, and develop and execute a strategic marketing plan to achieve company and department goals.
  • Develop, manage, and maintain the meetings and conventions digital presence on property and across platforms, including print, collateral, gifting, and tradeshow presence.
  • Refine the groups customer experience from presentations, site inspections, and customer development events through post-event follow-up, ensuring brand consistency and quality.
  • Log and retrace customer and partner activities in the sales system, establish an appropriate communications cadence with customers and partners, and use the project management tracking system.
  • Understand and track analytics, RFP channels, and trends; recommend strategic programs and partnerships; and communicate trends with the team.
  • As needed, support the team in sending proposals, planning and conducting site inspections, and generating contracts and addendums for small, VIP groups.
  • Attend pre-con meetings and maintain a strong presence while customers are on-site.
  • Support other departments that work closely with the Sales department as needed.
  • Develop strong inter- and intra-departmental relationships and serve as liaison with the hotel Marketing and Branding team.
  • Work evenings, weekends, and holidays as necessary to complete work or support on-site customers or events.
  • Participate in team training and growth opportunities and support development of team members.
  • Perform other reasonable duties and responsibilities as assigned.
Desired Qualifications
  • Cvent experience.
  • Hyatt experience.
  • A marketing degree.

About the company

Rio Las Vegas operates as an off-Strip, all-suite resort offering lodging, gaming, dining, entertainment, and convention space. It provides over 2,500 suites, a casino with 1,000+ slots and many table games, diverse restaurants, live shows, and a 220,000-square-foot convention facility. Its differentiators include the all-suite format, substantial convention space, and plans for Hyatt partnerships to create a Hyatt Regency tower alongside other Hyatt-branded rooms. The goal is to revitalize the property into a premier Las Vegas destination by expanding accommodations, gaming, dining, entertainment, and brand collaborations to attract tourists and local residents.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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Simplify Jobs

Simplify's Take

What believers are saying

  • June 2026: Penn & Teller extended at Rio for three more years.
  • July 2026 Vegas to Reno chose Rio for its finish-line hotel and awards party.
  • April 2026 leadership reset installed Rod Turlan, Lori Ware, Ashley Lowe, and Vince Lentini.

What critics are saying

  • April 2026: Kennedy Lewis seized majority control, shrinking Dreamscape to a minority stake.
  • 2026 executive turnover removed Patrick Miller, Christopher Balaban, Michelle Engstrom, and Laurae Clifford.
  • A leveraged-credit owner can force asset sales or foreclosure if cash flow disappoints.

What makes Rio Las Vegas unique

  • September 2026: Rio is Nevada’s first Destination by Hyatt, with 2,520 suite-sized rooms.
  • Its 220,000-square-foot convention center and 10-acre outdoor space serve big groups.
  • Penn & Teller’s three-year extension keeps Rio’s signature entertainment anchored through 2029.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Holidays
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Wellness Program
  • Flexible Work Hours
  • Phone/Internet Stipend
  • Remote Work Options
  • Stock Options

Company News

Big Dollar Casino
Oct 20th, 2026
Rio casino gaming room: Aristocrat slots get a new Nevada setting.

Rio casino gaming room: Aristocrat slots get a new Nevada setting. October 20, 2026/in News/by Rio casino gaming room is the focus of this original U.S. casino-news briefing after Nevada: Rio casino partners with Aristocrat on new gaming room - CDC Gaming reported the development. The article separates verified source facts from analysis and practical context; it is not a legal conclusion, investment recommendation, betting tip, or promise of a result. What the source reports. The Rio's new Aristocrat-focused gaming room shows how a Nevada casino can reshape floor space around recognizable slot content and a distinct guest environment. The source page was published on Mon, 19 Oct 2026 18:21:26 +0000. Readers should open the original report for its complete wording, named documents, later corrections, and updates that cannot be reproduced in a short briefing. Why Rio casino gaming room matters. The reported development should be read in context. Distinguish attributed facts from analysis, confirm the relevant state, tribal, league, company, or court information, and wait for official updates before treating an evolving story as settled. The figures or claims in the source describe a market, proposal, company statement, or reported event; they do not establish a guaranteed consumer outcome. U.S. casino and gambling markets do not operate under one nationwide rulebook. State law, tribal sovereignty, licensing, court decisions, tax treatment, advertising standards, technology, and consumer-protection requirements can all affect how a development is understood. A result from one property, state, company, regulator, or court proceeding should not automatically be applied to every operator or customer. How to read the claims and numbers. Readers should identify what is directly reported, what is attributed to a company, analyst, regulator, or public official, and what remains disputed or incomplete. Revenue is not the same as profit. A projection is not a certainty. A license is not proof of future performance. A proposal is not a completed facility. An allegation or threatened lawsuit is not a judgment. A promotion is not a guaranteed return. Those distinctions keep a fast-moving news item useful without overstating it. Related search phrases include Rio casino gaming room, Aristocrat slot machines, Nevada casino floor. These phrases describe neighboring topics for navigation; they do not add new claims to the source report. Search volume does not establish legality, safety, value, or the likelihood of a favorable outcome. What to watch next. Follow-up reporting should check official filings, regulator notices, court dockets, property announcements, and later source updates. Where a story involves a proposal, market figure, legal dispute, opening, product, or promotion, the next meaningful event may be a hearing, approval, settlement, updated report, installation, launch, or correction. Readers should confirm dates, terms, age limits, location restrictions, current availability, and any conditions before making travel, financial, or wagering decisions. Related reading and official context. Faq. Does this story change gambling rules across the United States? No. Its effect depends on the jurisdiction, organization, product, and current official rules. A development in one state, tribal market, company, property, or court case does not automatically apply nationwide. What should readers verify before acting on the news? Check the original source, publication date, relevant regulator or organization, current terms, and whether the information is a proposal, estimate, allegation, award, license, scheduled event, or completed action. For financial or legal questions, use current primary documents and qualified professional advice. How can gambling stay recreational? Only participate where legal, set a budget and time limit before starting, avoid chasing losses, and never use money needed for essentials. If gambling becomes difficult to control or affects finances, relationships, or wellbeing, take a break and seek confidential help from a qualified support service. Responsible gambling: Gambling involves risk and is not a way to make guaranteed income. Only participate where legal, use money you can afford to lose, set limits in advance, avoid chasing losses, and seek qualified support if gambling affects your finances, relationships, or wellbeing.

AGB (Asia Gaming Brief)
Oct 20th, 2026
Aristocrat Gaming's Dragon Link and Phoenix Link power up Dragon Lair debut at Rio las vegas.

Aristocrat Gaming's Dragon Link and Phoenix Link power up Dragon Lair debut at Rio las vegas. October 20, 2026 Aristocrat Gaming has expanded its presence at Rio Hotel & Casino with the opening of Dragon Lair, a gaming room dedicated to Dragon Link(TM) and Phoenix Link(TM). Located on the Rio casino floor, the room brings the two Aristocrat collections together in a dedicated space for guests. The launch forms part of Rio's ongoing collaboration with Aristocrat Gaming and expands the casino's slot offering. "Dragon Lair brings together compelling game content and an exciting environment to create an all-new destination on Rio's casino floor," said Rod Turlan, president and general manager of Rio Hotel & Casino. "This continued collaboration with Aristocrat Gaming reflects our focus on introducing fresh experiences for guests visiting the new Rio." Dragon Link and Phoenix Link build on the Hold & Spin format first associated with Aristocrat's Lightning Link(TM). Dragon Link features an Orb trigger symbol across its titles, while Phoenix Link introduces additional features, including scaling Grand and Major Jackpots, Free Games, Wild Multipliers and Twin Spins. Both game families are available in multiple denominations and offer a range of bonus features across their respective titles. "We're excited to collaborate with Rio to bring Dragon Lair to life and create an experience designed specifically for Aristocrat's loyal players," added Kurt Gissane, chief commercial officer, Americas, at Aristocrat Gaming. "By combining Rio's vision with Aristocrat Gaming's portfolio of content, we've created a dedicated gaming destination with variety and energy," Gissane added. Last update: 20 October 2026, 08:19 am The AGBrief Editorial Team is a global group of contributors connected to Asia Gaming Brief, actively sourcing news to ensure our readers receive reliable and accurate coverage.

Associated Press
Oct 8th, 2026
Rio Hotel & Casino launches first fully transactional ChatGPT experience in Las Vegas hospitality

Rio Hotel & Casino has become the first Las Vegas resort to offer a fully transactional ChatGPT experience for guests. Powered by Traversing.ai, the system allows travellers to book rooms, request services, and engage with the resort through natural conversation. Guests can use ChatGPT to book suites, order towels, contact hotel departments, and explore amenities. The platform unifies all guest interactions across voice, messaging, web chat, and ChatGPT, ensuring consistent service across channels. The implementation leverages Model Context Protocol technology, enabling ChatGPT to complete real transactions rather than simply providing information. Rio's AI platform also powers the resort's digital concierge, Rio Rita. "Today's travellers expect instant, personalised service wherever they choose to engage," said Vince Lentini, senior vice president of marketing at Rio Hotel & Casino.

EIN Presswire
Oct 8th, 2026
Rio Hotel & Casino becomes first Las Vegas resort to launch a fully transactional ChatGPT experience for hotel guests.

Rio Hotel & Casino becomes first Las Vegas resort to launch a fully transactional ChatGPT experience for hotel guests. October 08, 2026, 20:56 GMT Powered by Traversing.ai, Rio expands its AI ecosystem to let guests book rooms, request services, and engage with the resort directly through ChatGPT LAS VEGAS, NV, UNITED STATES, October 8, 2026 / EINPresswire.com / - Rio Hotel & Casino announced the launch of the hospitality industry's first fully transactional ChatGPT experience, giving travelers and guests the ability to interact with the resort through natural conversation - from discovering accommodations and booking suites to requesting towels, contacting the bell desk, exploring amenities, and much more. The new experience is powered by Traversing.ai, Rio's AI orchestration platform, which also powers the resort's AI voice assistant, website concierge, SMS messaging, and guest engagement channels. Rather than creating a separate AI experience for each channel, Rio has unified every guest interaction through a single intelligence platform, allowing guests to receive the same personalized experience whether they call the resort, chat on the website, send a text message, or interact directly through ChatGPT. "Today's travelers expect instant, personalized service wherever they choose to engage," said Vince Lentini, Senior Vice President of Marketing of Rio Hotel & Casino. "Our partnership with Traversing.ai allows us to meet guests where they already are while delivering a seamless experience across every touchpoint before, during, and after their stay." Hospitality Meets the Next Generation of AI Guests can now simply ask ChatGPT: - "Get me a suite at Rio tonight." - "What cabanas are available this weekend?" - "Send extra towels to my room." - "Contact the bell desk." - "What restaurants are open tonight?" - "Where is the closest parking garage?" - "Help me plan my stay." Behind every interaction is the same AI platform powering Rio's digital concierge, known as Rio Rita, ensuring guests receive consistent answers, real-time availability, and seamless service regardless of where the conversation begins. Because every channel shares the same intelligence layer, no duplicate workflows or disconnected systems are required. Improvements made to Rio's AI ecosystem are automatically reflected across ChatGPT, voice, messaging, and web interactions, creating a truly unified guest experience. Setting a New Standard for Hospitality As AI increasingly becomes a primary way consumers discover, research, and purchase travel, Rio is positioning itself at the forefront of this shift. The launch also represents one of the first hospitality implementations leveraging Model Context Protocol (MCP) technology, allowing ChatGPT to move beyond answering questions and into completing real guest transactions. Instead of simply providing information, guests can now complete meaningful actions directly within the conversation, including: - Booking hotel accommodations - Exploring room types and packages - Discovering resort amenities - Browsing pool cabanas - Requesting housekeeping items - Contacting hotel departments - Accessing concierge services This conversational approach removes friction from the guest journey while creating faster, more personalized service across every stage of travel. Built for the Future of Hospitality Rio's AI strategy extends beyond guest convenience. By consolidating voice, messaging, web chat, ChatGPT, and future AI discovery channels into a single platform, Rio gains a unified view of guest engagement while reducing operational complexity and ensuring consistent service delivery. "Hospitality is entering a new era where guests expect AI to do more than answer questions - they expect it to help them accomplish things," said Blaire McCoy, Co-Founder & CRO of Traversing.ai. "Rio is setting the pace for the industry by embracing a unified AI platform that supports every guest interaction, whether it's booking a room before arrival or requesting fresh towels during a stay. We're proud to partner with Rio as they continue redefining the modern hospitality experience." As conversational AI continues to transform travel planning and guest engagement, Rio Las Vegas is demonstrating how hotels can leverage emerging technologies to deliver faster service, greater convenience, and more personalized experiences without changing the systems that already power hotel operations. About Rio Las Vegas Rio Hotel & Casino, part of the Destination by Hyatt brand, is located just one block off the Las Vegas Strip on Flamingo Road. The resort features more than 2,500 suite-sized guestrooms, including 1,500 newly remodeled suites in the Ipanema Tower. Highlights include a reimagined 117,000-square-foot casino floor with 800 slot machines and 40 table games, a 3-acre pool paradise, and an evolving lineup of dining and nightlife options including Canteen Food Hall, Eggslut, Lapa Lounge, Revolution Bar & Grill, The Kitchen Table and High Stakes Vegas by acclaimed Chef James Trees. With 220,000 square feet of convention and meeting space, the property is also well-suited for conferences, trade shows, and large-scale events. The entertainment program features a standout roster of resident shows, including the long-running magic duo Penn & Teller, the visually stunning WOW - The Vegas Spectacular, The Empire Strips Back, a sci-fi burlesque parody with cult appeal, and Comedy Cellar, the West Coast outpost of the iconic New York comedy club. For more information, visit riolasvegas.com and follow Rio on Facebook, Instagram and X. About Traversing.ai Traversing.ai is the AI Orchestration Platform for Modern Hospitality, connecting guest engagement, hotel operations, and commerce through a unified team of custom AI agents. Built by hospitality operators for hotels, resorts, and casinos, Traversing.ai combines industry expertise with engineering to deliver AI that reflects each property's brand voice, service philosophy, and operational priorities. The platform brings together AI Concierge, AI Contact Center, MCP Booking Engine, Internal Agent, and Reputation Management capabilities to support the guest journey - from discovery and booking to on-property service and post-stay engagement. Working within existing property management, reservation, and operational systems, its agents answer calls and messages, facilitate direct bookings, coordinate service requests, support staff workflows, and respond to guest reviews. Its conversational booking and distribution capabilities also help properties connect with travelers through emerging AI discovery channels. Traversing.ai builds and continuously improves each deployment around the property's needs, with shared context across channels and clear rules for human involvement. The result is more responsive service, greater operational efficiency, and measurable revenue opportunities - while hotels retain control of their standards and guest relationships. For more information, visit traversing.ai. One Guest Profile. One Brand Voice. One Intelligence Layer. One Reporting Environment. Rio Hotel & Casino Kirvin Doak Communications Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above. You just read: October 08, 2026, 20:56 GMT EIN Presswire's priority is author transparency. We do our best to weed out false and misleading content. The content above is the sole responsibility of the author who makes it available. If you have any complaints, kindly contact the author above. Rio Hotel & Casino Kirvin Doak Communications

Off-Road Racer
Jul 21st, 2026
Rio Las Vegas named Official Finish Line Hotel for the 30th Anniversary 2026 Vegas to Reno - "The Other Way"

Rio Las Vegas named Official Finish Line Hotel for the 30th Anniversary 2026 Vegas to Reno - "The Other Way" July 21, 2026 Rio Las Vegas named Official Finish Line Hotel for the 30th Anniversary 2026 Vegas to Reno "The Other Way" LAS VEGAS, NV - American Off-Road Racing Championship is proud to announce that Rio Las Vegas has been named the Official Finish Line Hotel for the 30th Anniversary 2026 Vegas to Reno - "The Other Way," presented by Camburg / MagnaFlow. Following the completion of the longest point-to-point off-road race in the United States, competitors, crews, sponsors, and fans are invited to celebrate one of the sport's most historic milestones at the official Vegas to Reno Awards & After Party. The celebration will take place on Saturday, August 15, 2026, at 6:00 p.m. in the Brasilia Ballroom at Rio Las Vegas, where class winners and champions will be recognized following another unforgettable edition of the legendary desert race. "We're excited to welcome racers and their families back to the Rio Las Vegas to celebrate one of the biggest weekends in off-road racing," said Matt Martelli, CEO of Unlimited Off-Road Racing. "With discounted room rates, ample oversized parking for race trucks and trailers, and plenty of space for teams to gather, the Rio is the perfect home for our finish line festivities." Race teams can take advantage of special event room rates starting at just $129 per night, making it easy to stay close to the action while enjoying one of Las Vegas' premier resort destinations. The property also offers extensive oversized parking to accommodate race vehicles, support trucks, and trailers. The Rio Las Vegas serves as the perfect location to wrap up an unforgettable week that begins with the Reno Off-Road Festival on Thursday, August 13, before competitors tackle more than 500 miles of Nevada's legendary desert terrain in this historic reverse-running edition of Vegas to Reno. All racers, crews, sponsors, volunteers, and fans are encouraged to attend the official Awards Ceremony and After Party as the off-road community comes together to celebrate the champions, relive the stories from the trail, and honor 30 years of the iconic Vegas to Reno. Race teams are encouraged to book their accommodations early by calling (702) 777-7777 or emailing [email protected]. The official booking link is also available at BITD.com. About Vegas To Reno "The Other Way" Celebrating its 30th Anniversary in 2026, Vegas to Reno - "The Other Way," presented by Camburg / MagnaFlow, is the longest point-to-point off-road race in the United States. For the first time in event history, competitors will race the legendary course in reverse, creating an entirely new challenge while honoring three decades of desert racing tradition. The event is part of the American Off-Road Racing Championship and attracts the world's top racers, manufacturers, and off-road enthusiasts from around the globe. Details regarding racer registration, sponsorship packages, exhibitor vending, spectator tickets, camping, and parking passes for the American Off-Road Racing Championship are live on: americanoffroadracingchampionship.com