Delivery Assurance Field Engineer

<strong>Job Requirements </strong><br><p>At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.</p><br/><p><strong>Delivery Assurance Field Engineer</strong></p><p><strong>Location: Remote (UK-based)</strong></p><p><strong>Employment Type: Hybrid</strong></p><br/><p><strong>Role Overview</strong></p><p>We are seeking an experienced Delivery Assurance Field Engineer with a strong background in Quality Engineering, Manufacturing, and Supply Chain Operations to join our established team supporting aerospace suppliers across Europe.</p><p>The successful candidate will be responsible for ensuring that supplier-manufactured aero-engine components are delivered on time to support engine build schedules and aftermarket spares requirements. This role requires the ability to assess supplier performance, identify capacity constraints and production bottlenecks, and develop effective mitigation and recovery plans to improve delivery performance.</p><p>This is a highly collaborative position that combines elements of supplier development, production planning, manufacturing, quality assurance, and supply chain management. Candidates must be fluent in English, hold a full UK driving licence, and be willing to travel extensively throughout the UK and Europe.</p><p> </p><p><strong>Key Responsibilities</strong></p><p>•    Provide supply chain management and production planning support to OEM facilities and suppliers across Europe, with a primary focus on the UK.</p><p>•    Drive supplier performance improvements to ensure delivery commitments are achieved and customer requirements are met.</p><p>•    Build and maintain effective relationships with stakeholders at all levels, including supplier management, engineering, procurement, operations, and programme management teams.</p><p>•    Conduct regular supplier site visits and Gemba walks to assess production status, identify risks, and gather operational data.</p><p>•    Monitor ERP/MRP systems, production schedules, work-in-progress (WIP), and non-conformances against delivery commitments.</p><p>•    Review and validate delivery forecasts and recovery plans where schedule risks exist.</p><p>•    Identify production bottlenecks, capacity constraints, and process inefficiencies; perform gap analyses and develop corrective action plans.</p><p>•    Track and manage action plans through to successful implementation and closure.</p><p>•    Analyse operational and performance data to support KPI reporting and continuous improvement initiatives.</p><p>•    Prepare and present clear, concise reports and updates to customers and internal stakeholders.</p><p>•    Collaborate with Supplier Development and Quality teams to identify and implement improvement projects.</p><p>•    Develop a detailed understanding of supplier products, manufacturing processes, and operational challenges.</p><br><br><strong>Work Experience </strong><br><p><strong>Technical & Functional Experience</strong></p><p>•    Experience in Supplier Development, Supplier Performance Management, or Delivery Assurance.</p><p>•    Strong understanding of Supply Chain Management, Production Planning, Manufacturing Operations, and Quality Systems.</p><p>•    Experience conducting supplier capacity assessments and developing risk mitigation plans.</p><p>•    Proficiency in SAP or equivalent ERP/MRP systems.</p><p>•    Knowledge of aerospace part qualification processes, including PPAP, FAI, and Root Cause Corrective Action (RCCA).</p><p>•    Experience analysing production and performance data to drive operational improvements.</p><p><strong>Preferred Experience</strong></p><p>•    Quality engineering or manufacturing experience within the UK aerospace sector, including shop floor experience.</p><p>•    Knowledge of machining and precision manufacturing processes.</p><p>•    Experience supporting New Product Introduction (NPI) programmes.</p><p>•    Lean Six Sigma Green Belt (or equivalent continuous improvement qualification).</p><p>•    Minimum 5 years' experience in structured problem-solving methodologies.</p><p>•    Previous team leadership, project management, or supplier management experience.</p><p>•    Formal auditing qualification or lead auditor certification.</p><p>•    Ability to read and interpret engineering drawings, including GD&T and Key Product Characteristics (KPCs).</p><p><strong>Key Competencies</strong></p><p>•    Excellent written and verbal communication skills in English.</p><p>•    Strong interpersonal and stakeholder management skills.</p><p>•    Advanced IT literacy and digital proficiency.</p><p>•    Ability to build productive relationships across cross-functional teams and external suppliers.</p><p>•    Analytical mindset with strong problem-solving and decision-making capabilities.</p><p>•    Ability to influence and drive change within supplier organisations.</p><p>•    Self-motivated, resilient, and results-focused.</p><p>•    Commitment to maintaining high standards of health, safety, and regulatory compliance.</p><p><strong>Work Requirements</strong></p><p>•    Hybrid role based in the UK.</p><p>•    Flexibility to travel at short notice when required.</p><p>•    Ability to work independently across multiple supplier locations.</p><p><strong>Travel Requirements</strong></p><p>•    Travel requirements will vary depending on supplier portfolio and business needs.</p><p>•    Approximately 20–50% travel within the UK and Europe.</p><p>•    Must hold a full UK driving licence.</p><p>•    Access to a vehicle and ability to hire vehicles for business travel as required.</p><p>•    Valid passport with unrestricted ability to travel within Europe.</p><p><strong>Eligibility Requirements</strong></p><p>•    Due to customer and programme requirements, applicants must be UK citizens.</p><p>•    Ability to obtain and maintain security clearance, where required.</p><br/><p>We are known for our extraordinary people who make the impossible possible every day. Questions are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.</p><p> </p><p>We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.</p><p> </p><br><br>