Deloitte

Audits companies and advises on tax and technology

IT Application Specialist

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timePolandNo salary listed

About the Job

Requirements

Have 1–2 years of experience supporting enterprise IT applications through application support, system administration, or development activities; alternatively, have prior IT support experience involving ticket handling and customer interaction.
Have experience with functional, technical, and testing documentation.
Have strong analytical and problem-solving skills and the ability to investigate issues across integrated systems.
Have strong verbal and written communication skills in English.
Have a bachelor's degree or equivalent practical experience.

Responsibilities

Provide day-to-day application support for SAP HCM within Deloitte's HR systems landscape, following priorities defined by the ticketing solution.
Analyze, troubleshoot, and resolve incidents and service requests with internal customers, senior consultants, and other subject matter experts.
Communicate with internal stakeholders to clarify requirements, provide status updates, and ensure timely issue resolution.
Create, maintain, and continuously improve system documentation and knowledge base articles across supported modules and processes.
Execute operational and technical procedures, including daily, weekly, monthly, and annual system checks, to ensure system stability and compliance.
Monitor and support cross-system interfaces to ensure data accuracy, consistency, and overall HR data quality.
Support reporting and data analysis activities to contribute to reliable insights and operational transparency.
Identify improvement opportunities in support processes and contribute to operational excellence initiatives.

Desired Qualifications

Experience with SAP ERP, preferably SAP HCM.
Experience working in a shared services or global IT support environment.
Exposure to HR systems integration, interfaces, or data reconciliation processes.
Familiarity with ITSM or ticketing tools such as ServiceNow.
Basic understanding of SAP HCM modules, including Personnel Administration, Organizational Management, and Payroll integrations.
Experience supporting or participating in IT projects, system upgrades, or process improvements.
Interest in developing deeper expertise in HR IT applications and enterprise systems.

Who we are looking for

1–2 years of experience supporting enterprise IT applications, including application support, system administration, or development activities; alternatively, prior experience in an IT support role involving ticket handling and customer interaction.
Experience with SAP ERP, preferably SAP HCM, is considered an advantage.
Bachelor’s degree or equivalent practical experience.
Proven experience working with functional, technical, and testing documentation.
Strong analytical and problem-solving skills, with the ability to investigate issues across integrated systems.
Excellent collaboration and interpersonal skills, with a service-oriented and client-centric mindset.
Strong verbal and written communication skills in English.
Commitment to quality, reliability, and continuous improvement in line with Deloitte OneIT standards.

Nice to have:

Experience working in a shared services or global IT support environment.
Exposure to HR systems integration, interfaces, or data reconciliation processes.
Familiarity with ITSM / ticketing tools (e.g., ServiceNow or similar).
Basic understanding of SAP HCM modules (e.g., Personnel Administration, Organizational Management, Payroll integrations).
Experience supporting or participating in IT projects, system upgrades, or process improvements.
Interest in developing deeper expertise in HR IT applications and enterprise systems.

Your future role

Provide day-to-day application support for SAP HCM within the Deloitte HR systems landscape, working according to priorities defined by the ticketing solution.
Analyze, troubleshoot, and resolve incidents and service requests in collaboration with internal customers, senior consultants, and other subject matter experts.
Communicate effectively with internal stakeholders to clarify requirements, provide status updates, and ensure timely resolution of issues.
Create, maintain, and continuously improve system documentation and knowledge base articles across supported modules and processes.
Execute operational and technical procedures, including daily, weekly, monthly, and annual system checks to ensure system stability and compliance.
Monitor and support cross-system interfaces, ensuring data accuracy, consistency, and overall HR data quality.
Support reporting and data analysis activities, contributing to reliable insights and operational transparency.
Proactively identify improvement opportunities in support processes and contribute to operational excellence initiatives.

What we offer

Stable job in multinational company based on employment contract;
Working in flexible hybrid model - partially from home and the office;
Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms)
Structured onboarding process and Buddy program for new joiners;
Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion.

Selection process

Apply and create your future with us!

If your resume is of interest to us, the recruitment will consist of several stages:

1. Online tests.

2. Short online interview / short phone interview with Recruiter.

3. Interview/s with member/s of the team.

You will receive feedback regardless of process result.

About Deloitte

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

#LI-KP1

About the Company

Deloitte

Audits companies and advises on tax and technology

Deloitte audits companies and advises businesses and governments on tax, technology, and risk, and it is one of the Big Four, the world's four largest accounting firms. In 1849 its founder became the first independent auditor of a public company, Britain's Great Western Railway. Its auditors check companies' financial reports for errors and fraud before investors rely on them, while its consultants design strategy, install business software, and defend clients against cyberattacks. Clients pay fees for each audit or project, and each country's Deloitte firm is a separate business owned by its local partners. Deloitte was founded in London in 1845 and is based in New York.

Company size: 10,001+
Company stage: Late Stage VC
Total funding: $17.1M
Headquarters: New York, NY
Founded: 1845

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