Zurich Insurance

Global insurer providing property, casualty, life

Senior Underwriter - Middle Market / Commercial Insurance

UnderwritingUpdated on Nov 14

Full-timeHong KongNo salary listedHybrid

About the Job

Requirements

A degree is required.
More than four years of work experience in a General Insurance program is required.
Good multi-lines underwriting knowledge, mainly in Property and Casualty business, is required.
Knowledge and experience evaluating middle-market exposures and directing and assisting others in analyzing unusual risks are required.
Experience negotiating middle-market deals, in-depth experience with middle-market customers, and ability to deliver customer service options are required.
Proven experience troubleshooting and overcoming difficult issues with brokers, and creating and delivering programs addressing the needs of multiple or large producers, is required.
Fluency in English and Cantonese is required.
Excellent negotiation, influencing, and selling skills with internal and external partners are required.
Ability to develop strong relationships with key business partners while supporting the company's profitable growth objective is required.
Ability to build trust and business relationships with customers and producers is required.
An open mind toward trying new ways and alternative approaches is required.
A self-starting, proactive, results-oriented, and execution-oriented approach is required.

Responsibilities

Manage multi-line business, focusing mainly on Property and Casualty portfolio key performance indicators for the Hong Kong Business Unit's domestic mid-market business.
Underwrite and analyze new and renewal business within delegated authority levels.
Develop and maintain relationships with brokers and other distributors to support business retention and acquisition; work with customers and distributors to determine insurance-related needs, provide solutions, and contribute to proposition development.
Maintain profitable multi-line underwriting for mid-market portfolios and provide training to other associates, including the administrative assistant.
Apply underwriting elements to new business and renewals for assignments of the highest complexity within delegated authority, including measuring exposure, analyzing risk, determining technical prices according to certified or agreed pricing processes, quoting and setting coverage, and negotiating terms and conditions.
Contribute to account management and build relationships supporting customer and business acquisition and retention, including handling queries, providing advice for account development, and implementing agreed technical standards, controls, practices, and procedures to maintain underwriting discipline.
Timely update and use underwriting scorecards and other management information tools and processes to proactively manage and improve portfolio mix, performance, and pipeline management.

Desired Qualifications

Mandarin-speaking ability is an added advantage.
Candidates with less experience may be considered for other positions.

Job Summary

Responsible for multi-lines business but mainly to focus on Property & Casualty portfolios KPIs performance of the Hong Kong Business Unit focusing on Mid-Market domestic business
Underwrite and analyze new and renewal business within delegated authority levels
Develop and maintain relationships with brokers and other distributors in support of business retention and acquisition and work with customers and distributors to determine their insurance related needs & provide solutions, and contribute to the development of propositions

Job Accountabilities

Maintain profitable multi-lines underwriting for Mid-market portfolios and provide training to other associates including the administrative assistant
Apply all Underwriting elements for new business & renewals in handling the assignments of the highest complexity and works within delegated authorities, measuring exposure & analyzing risk, determining technical price according to certified/agreed pricing process, quoting & setting coverage, negotiating terms & conditions
Contribute to managing accounts; build relationships in support of customer/ business acquisition and retention (e.g. by handling a range of queries, providing advice to assist with the development of an account; implementing agreed technical standards, controls, practices and procedures, thereby maintaining underwriting discipline
Timely update and use of Underwriting Scorecards and other MI tools & processes to proactively manage and improve the portfolios mix & performance and pipelines management

Job Qualifications

Degree holder
Over 4 years working experience in General Insurance program
Good multi-lines underwriting knowledge mainly on Property & Casualty business
Good knowledge & experience in evaluating middle market exposures as well as directing and assisting others in analyzing unusual risks
Experience & knowledge in negotiating mid-market deals; demonstrate in-depth experience with middle market customers and delivering customer service options
Proven experience in troubleshooting and overcoming difficult issues with brokers and creating and delivering programs for addressing the needs of multiple or large producers
To be a team player
Fluency in English & Cantonese; Mandarin-speaking is an added advantage
Excellent negotiation, influencing and selling skills – internal and external - Ability to develop strong relationships with key business partners whilst maximizing Company’s profitable growth objective
Ability to build trust & business relationships with customers and producers.
Open mind to try new ways and alternative approaches of doing things
Self-starter, proactive, results and execution oriented
Candidates with less experiences will be considered for other positions

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!
Join us as we constantly explore new ways to protect our customers and the planet.

Location(s): HK - Hong Kong
Remote working: Hybrid

About the Company

Zurich Insurance

Global insurer providing property, casualty, life

Zurich Insurance Group provides global multi-line insurance for individuals, families, small and mid-sized businesses, public entities, and multinational corporations in more than 200 countries. Its Property & Casualty arm covers personal lines like car and home, plus a wide range of commercial coverages (property, casualty, motor fleet, marine, construction, energy, financial lines, international programs); its Life business offers protection, savings, retirement, and unit-linked products. The Farmers Group manages Farmers Exchanges in the United States. The company also provides risk engineering and prevention services to help customers reduce risk and build climate resilience, with products sold through agents, brokers, bank partners, and direct channels. Its goal is to provide financial protection and risk management solutions that help customers manage uncertainty and build resilience over the long term.

Company size: 10,001+
Company stage: IPO
Headquarters: Zurich, Switzerland
Founded: 1872

Recently Posted Jobs

Explore more opportunities at Zurich Insurance

See more jobs