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Full-Time

Engineering Manager

Javascript

Posted on 6/27/2024

Help Scout

Help Scout

201-500 employees

Provides customer support software solutions

Compensation Overview

$172k - $198kAnnually

Senior

Boston, MA, USA

Category
Product Engineering
Software Development
Engineering Management
Required Skills
JavaScript
Communications
Requirements
  • Proficiency as JavaScript Software Engineer
  • Experience managing teams
  • Outstanding communication skills
  • Ability to provide mentorship and critical feedback
  • Skilled at removing obstacles and empowering the team
  • Comfortable with difficult conversations
Responsibilities
  • Developing a team of high-performing engineers
  • Measuring performance in various competencies
  • Leading a team of 5-8 engineers
  • Developing best practices and cohesion at the guild level
  • Collaborating with stakeholders
  • Modeling great work by being hands-on

Help Scout offers a shared inbox, help center, and live chat software with over 50 integrations, including features like live chat and knowledge base. The platform is trusted by over 12,000 customers globally, including well-known brands like Buffer and GrubHub.

Company Stage

Series B

Total Funding

$28M

Headquarters

Boston, Massachusetts

Founded

2011

Growth & Insights
Headcount

6 month growth

3%

1 year growth

5%

2 year growth

6%
INACTIVE