Custom Software Engineer

Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Amazon Connect
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Custom Software Engineer, a typical day involves designing and developing tailored software solutions that enhance various system components or applications. The role requires working within dynamic project environments, applying modern development frameworks, and following agile methodologies to ensure the delivery of scalable and efficient software. Collaboration with cross-functional teams to align solutions with business objectives and continuous improvement of software performance are integral parts of the daily routine.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead the coordination of project activities to ensure timely delivery and quality standards.
- Mentor junior team members to foster skill development and knowledge sharing.
- Facilitate communication between stakeholders to align technical solutions with business goals.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Amazon Connect.
- Experience with cloud-based contact center solutions and integration techniques.
- Strong problem-solving skills with the ability to design scalable software architectures.
- Familiarity with agile software development practices and continuous integration/continuous deployment pipelines.
- Ability to troubleshoot and optimize system performance in complex environments.

Additional Information:
- The candidate should have minimum 12 years of experience in Amazon Connect.
- This position is based at our Pune office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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