Full-Time

Augenoptik

Fielmann

Fielmann

Optical retail and hearing care

No salary listed

Cologne, Germany

In Person

Category
Retail (1)
Requirements
  • Create a trusting atmosphere for customers through an empathetic and open manner.
  • Work independently while collaborating with the team and taking responsibility.
Responsibilities
  • Advise customers empathetically and guide them step by step toward the right pair of glasses.
  • Support the individual selection of suitable spectacle lenses and advise customers on fashionable frame choices, ensuring that each pair of glasses fits optimally and feels comfortable.
  • Use modern technology to add precision to the consultation process.
  • Handle organizational tasks and help ensure a smooth customer consultation process.
Desired Qualifications
  • Initial experience in customer consultation, ideally in retail, sales, or a similar service-oriented role.
  • Interest in fashion and current trends, with a confident sense for applying them in customer consultation.

Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.

Company Size

N/A

Company Stage

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Total Funding

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Headquarters

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Founded

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