C

Commonwealth of Massachusetts

State government provides public services

Mental Health Worker 1

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeBoston, MA, USANo salary listedIn-person

About the Job

Requirements

  • Follow written and oral instructions by gathering information through observing and questioning individuals.
  • Communicate effectively orally and in writing, write clearly and concisely, and develop ideas in a logical sequence.
  • Perform basic mathematics.
  • Interact with people who are under emotional stress.
  • Maintain a calm manner in stressful or emergency situations.
  • Work in a team setting and in group situations.
  • Obtain and maintain a current and valid motor vehicle driver’s license at the class level specific to the assignment if required.
  • Complete required training and obtain and maintain applicable Cardiopulmonary Resuscitation (CPR), first aid, and Medication Administration Program (MAP) certifications, depending on assignment.
  • Acknowledge and attest to vaccination status for COVID-19 and influenza, or take required mitigation measures, as applicable to the position.

Responsibilities

  • Provide direct care and assist persons served with activities of daily living and habilitation or rehabilitation to support their health, comfort, safety, and human rights; take and report vital signs as instructed.
  • Accompany persons served to appointments, programs, and treatment areas, and assist professional or medical staff as needed.
  • Observe persons served according to hospital and departmental policy, conducting 5-, 15-, and 30-minute checks and 1:1 or constant observation as directed.
  • Assist in planning and implementing rehabilitative, behavioral, and recreational care by contributing to or addressing Treatment and Recovery Plan interventions with the treatment team.
  • Discuss persons’ goals and needs at Treatment Team meetings and unit shift-change reports as instructed.
  • Report and discuss observations, behavior, desires, and problems to support consistent and timely care.
  • Organize and encourage participation in leisure activities during unstructured time to enhance socialization and interpersonal skills.
  • Help maintain a safe therapeutic environment through observation and communication; review Individual Safety Plans and assist the treatment team by reviewing and recommending revisions.
  • Communicate immediate observations and recommended changes to the immediate supervisor or charge nurse.
  • Remain alert to safety and health concerns and report them to the immediate supervisor or charge nurse.
  • Respond to emergencies as trained and use de-escalation, restraint, and seclusion-prevention strategies to provide trauma-informed care.
  • Establish rapport with persons served and meet with assigned individuals at designated intervals to discuss goals and care issues that facilitate recovery.
  • Use a computer for documentation when available, including medical records, daily reports, and safety checks; complete admission forms through interviewing and orienting persons served.
  • Communicate priority care information to the treatment team and complete required annual training.

Desired Qualifications

  • Experience working with individuals with serious, persistent mental illness, substance abuse, or histories of homelessness.
  • Bilingual or multilingual fluency.
  • Knowledge of safety practices and procedures used in a mental health facility.

About the Company

Commonwealth of Massachusetts

State government provides public services

The Commonwealth of Massachusetts runs state government operations to deliver public services and enforce laws for residents and communities. It provides programs and services through agencies and online portals, and residents interact by applying for benefits, renewing licenses, paying fees, or accessing records. Unlike private companies, it is funded by public funds and guided by policy, accountability, and transparency to serve all residents rather than shareholders. Its goal is to improve people’s lives by implementing legislative actions and delivering reliable, efficient public services.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1788

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