Account Executive

Responsibilities

FHCHS of PR, Inc. organization with extensive experience in managing mental health benefits and developing solutions that promote the emotional well-being of individuals, families, workplaces, and communities. Since our foundation in 1996, at FHC Mental Health, we have worked to facilitate access to excellent mental health services and support people at different stages of their lives.  Our experience has allowed us to evolve, expand our services, and develop integrated solutions that promote prevention, guidance, recovery, and continuity of care.  Website: https://fhcsaludmental.com/

The Account Executive will serve as a liaison with the customer to ensure that all requests, concerns, and/or needs are addressed efficiently. Development of sales and organizational strategies to increase FHC's business volume.Responsible for ensuring that accounts under his/her charge are satisfied and properly oriented on all services and will meet the business retention revenue budget.

Responsibilities:

1. Provide support in the development of the annual strategic work plan, identifying new business opportunities within existing accounts.
2. Understand client needs, objectives, and business challenges and identify new business opportunities within existing accounts.
3. Act as the primary point of contact for assigned accounts. Serves as a liaison between the client and FHC regarding service delivery issues and is a catalyst for improvement.
4. Conduct presentations within the organization, to FHC clients and prospects.
5. Markets and promotes FHC products and programs to customers and prospects.
6. Assist in the development of business proposals together with the assigned Departments.
7. Support in the organization of educational activities for the Providers Department.
8. Provide support in the coordination and the preparation of the material for the FHC’s Mental Health First Aid Academies and any other educational activity of FHC request.
9. Represent the company in activities, such as conventions, congresses, marathons, activities with the press, according to the need. Coordinates services to digital and traditional media for accounting services.
10. Available to provide EAP Services for any critical incident that may be referred to.
11. Support in the preparation of reports required by the Companies, identify resources to complement FHC services, and ensure timely delivery of services.
12. Support in the preparation of reports required by the Companies, identify resources to complement FHC services, and ensure timely delivery of services.
13. Responsible for measuring customer satisfaction with the activity offered and offers correction plans when any aspect of the service does not meet expectations.
14. Monitor account performance and provide regular updates to stakeholders.
15. Client, including quality of service to FHC and alerts Directors and Executives of specific situations that may affect the relationship between FHC and a particular client in an effective manner.
16. Collaborate with internal teams (e.g., providers, clinical, etc.) to deliver client solutions.
17. Build and maintain strong relationships with clients
18. Available to displace through the Island.
19. Performs other duties as assigned/required by this position

Qualifications

• Masters in social work or psychology.
• Valid and current active professional  license
• Professional associating membership (colegiación)
• Three or more years of experience in the health field.
• Knowledge in Microsoft Office
• Fully bilingual
• Communication Skills
• Time management
• Dependability
• Making decisions and solving problems
• Developing objectives and strategies
• Establishing and maintaining interpersonal relationships

Benefits: 

• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plans  
• 401(K) with company match
• Career development opportunities within UHS and its 300+ Subsidiaries!  
• Tuition incentive
• Continuing education incentive
• Vacation and sick license, among others.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues  during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. 

Headquarters in King of Prussia, PA, UHS has approximately 101,500 employees and continue to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters