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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Technician

PharmacyConfirmed live in the last 24 hours
Part-timeRichmond, VA, USA$16.50 - $25 /hr

About the Job

Requirements

  • Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
  • If the state board does not mandate a minimum age, be at least 16 years old.
  • If the state board does not mandate a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Concentrate on tasks, switch quickly between tasks, and confirm prescription information and label accuracy.
  • Use friendly customer-service practices, understand patients’ reactions, and respond appropriately.
  • Use verbal and written communication and active listening to interact with patients and colleagues.
  • Use mathematical reasoning to calculate quantities for prescriptions, including tablet counts, days’ supply, and bottle quantities.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching overhead and in multiple directions; repetitive finger movements; precise machine adjustment; stooping and bending; close visual acuity; lifting up to 20 pounds occasionally and 10 pounds frequently; and accurately conveying and receiving spoken instructions.
  • Complete 1–3 years of prior Pharmacy Technician experience is preferred.
  • Previous experience in a pharmacy, retail, medical, or customer-service setting is preferred.
  • Be able to work in the home store and across the market at other locations to meet business needs is preferred.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create positive patient experiences by providing empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge to better assist patients.
  • Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health-care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted by law and supported by required training and certification.
  • Where permitted, complete additional licensure and training requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions and report events as required by public-health requirements.
  • Review and collect patient information and track and document information for each applicable patient.
  • Monitor and manage vaccine supplies.
  • Perform additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • Previous experience as a Pharmacy Technician, preferably 1–3 years.
  • Previous experience in a pharmacy, retail, medical, or customer-service setting.
  • Ability to work in the home store and across the market at other locations to meet business needs.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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