Full-Time
Associate Financial Representative
Northwestern Mutual
10,001+ employees
Mutual insurance and financial planning
Compensation Overview
$20 - $25/hr
Company Historically Provides H1B Sponsorship
Orlando, FL, USA
In Person
 Insurance (1) |
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- Health and Life licensed or able to gain licensing within 6 months of employment.
- An Associate Agent Contract is required.
- Experience in administrative support or customer service, preferably in the financial services or insurance industry.
- Excellent oral and written communication skills.
- Familiarity with Microsoft applications and data-entry and information-retrieval software.
- Demonstrated organizational and time-management skills, with the ability to multitask, set priorities, and meet deadlines.
- Strong attention to detail with the ability to work with a high degree of accuracy.
- Ability to proactively identify what needs to be accomplished and take appropriate action.
- Interest in continuous learning.
- Ability to embrace change and work in a fast-paced environment.
- Ability to work independently and as part of a team.
- Ability to maintain confidentiality.
- Handle case notes, process correspondence, and maintain client case files.
- File new statements, account forms, and other insurance- and investment-related materials.
- Maintain the financial representative’s calendar and schedule follow-up appointments.
- Answer and direct telephone calls as appropriate.
- Process client and prospect reservations for marketing events such as seminars and assist with seminar materials and event mailings.
- Maintain supplies of current insurance- and investment-related marketing materials.
- Input data, print proposals, and gather information at the direction of the financial representative for client and prospect meetings.
- Contact clients to schedule follow-up meetings with the representative.
- Contact clients to confirm receipt of forms or request completed forms and maintain current client information.
- Monitor the Daily Status Report and expedite additional underwriting requirements.
- Communicate with the home office, NMIS, and fund families to supply or obtain information.
- Prepare and print letters of instruction for client signature.
- Prepare policies for delivery.
- Maintain check logs.
- Send client birthday cards and schedule birthday or age-change appointments for the representative.
- Generate lead letters and implement marketing programs.
- Participate, with the employing financial representative’s support, in sales-cycle activities for non-securities products.
- Develop and execute cross-selling plans for non-securities products.
- Contact clients, prospects, and centers of influence to schedule appointments and obtain referrals for non-securities products.
- Meet with clients to complete non-securities insurance applications.
- Initiate and perform sales of non-variable Additional Purchase Benefit and term conversions.
- Participate in conservation of existing non-securities business.
- Review insurance applications, conversions, and policy changes for completeness and accuracy.
- Arrange medical, paramedical, and other exams necessary for underwriting.
- Provide current status and account values for non-securities-related accounts.
- Contact and advise clients regarding late payments and other non-securities sales and service issues.
- Consult with clients about the impact of changes to non-securities-related products.
- Process incoming non-securities-related insurance service requests, including address changes, bank-information changes, loan requests, and ISA service inquiries.
- Gather information for registered-representative meetings with clients and prospects and enter data into planning software for non-asset-allocation components.
- Prepare account summaries for variable and securities owners.
- Print and distribute NMIS-related forms to existing clients.
- Review variable insurance, annuity, and investment applications, conversions, and policy changes for completeness and accuracy and return incomplete items to the registered representative.
- Review NMIS forms for completeness and return incomplete items to the registered representative.
- Monitor Items for Attention and bring action items to the registered representative’s attention.
- Complete order tickets and new-account forms based on information obtained by the registered representative.
- Identify the need for switch letters and discuss it with the registered representative.
- At the registered representative’s direction, initiate fund and NMIS transfers, exchanges, and redemption requests.
- Receive and forward checks and related paperwork to network and home-office investment operations areas.
- Work with the network office, NMIS, and fund families to resolve client account issues.
- Provide account values and performance information to clients at the direction of the registered representative.
- Financial services or insurance industry experience.
Northwestern Mutual provides financial planning, insurance, and investment services as a mutual company owned by policyholders. It offers life, disability, and long-term care insurance plus investment products and wealth management, with financial advisors crafting personalized plans for retirement, estate, and wealth goals. The company differentiates itself through policyholder ownership that aligns interests with clients and a focus on long-term advisory relationships beyond insurance. Its goal is to help clients achieve financial security and growth through a long-term financial partnership.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Milwaukee, Wisconsin
Founded
1856
Get referred to Northwestern Mutual
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Simplify's Take
What believers are saying
- April 2026, Northwestern Mutual committed $150 million to fintech and insurtech startups.
- February 2026 revenue hit a record $40 billion, with operating gain above $10 billion.
- Wealth sales rose more than 18% in 2025, and investment assets topped $400 billion.
What critics are saying
- A July 29, 2026 Connecticut lawsuit alleges harassment, disability bias, and retaliation.
- The EEOC's August 2026 DEI case forces Northwestern Mutual to expose internal employment practices.
- If advisors defect to larger platforms, Northwestern Mutual's relationship model collapses.
What makes Northwestern Mutual unique
- Northwestern Mutual's mutual structure fueled a record $9.2 billion 2026 dividend, reinforcing policyholder alignment.
- Its 2025 results crossed $40 billion revenue and $42 billion surplus, signaling balance-sheet strength.
- More than 8,000 advisors and 11,500 team members give it unmatched distribution depth.
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Company News
Northwestern Mutual's chief executive officer Tim Gerend has been named the seventh highest-rated CEO in America by Glassdoor. The recognition is based entirely on anonymous feedback from employees and financial advisors who rated their approval of how Gerend leads the company. Gerend became chairman, president and CEO in 2025. Under his leadership, Northwestern Mutual recently announced record business performance, including new highs for revenue, surplus position and annual dividends paid to policyowners. The company serves more than five million clients and holds $2.5 trillion worth of life insurance protection in force. It manages more than $450 billion in client assets through its retail investments business, ranking among the top five independent broker-dealers in the US.
Financial pressures are forcing many young Americans to postpone or abandon major life milestones, according to Northwestern Mutual's 2026 Planning & Progress Study. Nearly three in four Gen Z adults and more than half of Millennials have delayed at least one significant milestone due to financial challenges. The impact is particularly acute for homeownership and family planning. Thirty-one per cent of Gen Z respondents have postponed buying a house, whilst 24% have delayed having children. Among those who have become parents, over 70% spend as much or more on their children monthly as they do on housing. Artificial intelligence is adding to concerns, with 46% of Gen Z and 32% of Millennials pessimistic about its impact on their careers. Despite these challenges, younger generations are responding proactively. Gen Z and Millennials started saving for retirement at ages 22 and 28 respectively, years earlier than previous generations, and seek professional financial guidance at higher rates.
Northwestern Mutual's 2026 Planning & Progress Study reveals that 60% of Americans consider poor money habits a dealbreaker in new relationships. Excessive gambling and risk-taking rank as the top financial red flag, followed by hiding purchases and high credit card debt. Among Gen Z couples, 41% report money arguments are seriously straining their relationships. Financial compatibility has emerged as more important than emotional chemistry, physical attraction, or shared interests for maintaining successful long-term relationships. Single Americans seeking partners who earn money expect an average income of $139,000 annually, with women's expectations ($172,000) significantly exceeding men's ($101,000). Nearly three-quarters of Americans believe couples should discuss finances well before marriage or cohabitation, though 19% of married couples delayed these conversations until after major milestones. The survey included 4,375 US adults, conducted online between 5–21 January 2026.
Sixty percent of Americans consider poor money habits a dealbreaker in new relationships, with excessive gambling and risk-taking ranking as the top financial red flag, according to Northwestern Mutual's 2026 Planning & Progress Study. Financial stress particularly affects younger couples, with 41% of Gen Z pairs reporting money arguments strain their relationships. Among single Americans who value partner income, ideal earnings average $139,000 annually, though expectations differ sharply by gender: women prefer partners earning $172,000 whilst men seek $101,000. Couples in serious relationships prioritise financial compatibility over emotional chemistry, physical attraction, and shared interests. Nearly three-quarters of Americans believe financial discussions should occur well before marriage or cohabitation, though 19% of married couples delayed these conversations until after major milestones. The study surveyed 4,375 US adults aged 18 and older between January 5 and January 21, 2026.
More than half of millennials (53%) are not fully financially independent from their parents, according to Northwestern Mutual's 2025 Consumer Sentiment Survey. Americans now expect to achieve financial independence at age 37 on average. Record housing costs, student loan debt and gaps in financial preparedness are the primary obstacles. Among millennials, 43% lack a retirement account, 66% don't have an emergency fund, and 31% lack savings accounts altogether. Meanwhile, 74% of parents are considering or planning to provide financial support to help their children move out. The survey, conducted by The Harris Poll between 5 and 21 January 2026, included 4,375 US adults aged 18 or older. Northwestern Mutual's chief strategy officer called the findings "a massive wake-up call for America".