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All Accor

Global hotel management, franchising, loyalty program

Front Desk Agent

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeİstanbul, TürkiyeNo salary listed

About the Job

Requirements

  • Strong communication and interpersonal skills.
  • Residency in Istanbul is mandatory.
  • Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

  • Greet and assist guests with check-ins and check-outs.
  • Handle reservations and inquiries with professionalism.
  • Provide customer service and create a welcoming atmosphere.
  • Manage phone calls, emails, and guest requests efficiently.
  • Collaborate with housekeeping and other departments to ensure smooth operations.

Desired Qualifications

  • Familiarity with Opera Cloud.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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