Full-Time

Account Executive

Multiple Teams

NewRocket

NewRocket

11-50 employees

ServiceNow-based digital transformation consulting and implementation

No salary listed

United States

In Person

Willing to travel to client sites; remote not specified.

Category
Sales & Account Management
Required Skills
Sales
ServiceNow

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Requirements
  • Minimum 4-6 years of experience selling ServiceNow solutions, or SaaS competing product
  • Existing field level relationship in the ServiceNow ecosystem preferred
  • Experience and understanding of AI, Agentic workflows
  • Experience in leveraging AI in your daily activities in pipeline generation and client servicing
  • Experience selling consulting, services and advisory solutions in the cards, payments, and fintech sectors
  • You are an account executive who understands the cards, payments, and fintech industry vertical, has sold into it before and can open doors to new clients
  • Demonstrated ability to generate new business, build relationships, negotiate deals, and maintain healthy C-Level relationships
  • Experience leading multiple concurrent sales cycles from opportunity identification through closure
  • Proven and consistent track record of achieving or exceeding sales targets
  • Successful experience evaluating, establishing and building trusted relationships with current and prospective clients
  • Exceptional client relationship skills and demonstrated experience developing consultative, influential relationships with executives and other key stakeholders
  • A strategic mindset with the ability to understand the "big picture" and align sales strategies with broader IT and business objectives
  • Willingness to travel to clients as needed
  • BA/BS degree in Business Administration or technology related field preferred, or equivalent experience
  • Industry certifications highly desired
Responsibilities
  • Create strategic business plans outlining how you will manage sales and develop business within the region, including designing innovative marketing events
  • Develop relationships with key C-suite personas across a broad range of industries and product lines
  • Lead and orchestrate account strategy by mapping client relationships and leveraging a diverse virtual team (Solutions Consultants, Solutions Specialists, Customer Success resources, Partners, and Marketing)
  • Act as a trusted advisor by understanding your customers' unique business challenges and advising on how ServiceNow and AI solutions can enhance their IT and business roadmaps
  • Collaborate with internal specialists and support teams to ensure the right resources are engaged at the right time to close deals effectively
  • Continuously build a healthy pipeline by identifying and qualifying opportunities in your territory
  • Perform cost-benefit analysis of existing and potential customers
  • Become a front line, SME (subject matter expert), on all ServiceNow products and solutions, including attend classes, certifications and seminars related to industry, services, and products
  • Contact regular and prospective customers to understand their business needs and communicate ways in which ServiceNow solutions can help
  • Monitor market conditions, product innovations, competitors' products, prices, and sales
  • Prepare sales budgets and reports, keep sales records, present to key leadership and stakeholders, including providing biweekly forecast
Desired Qualifications
  • Industry certifications highly desired

NewRocket provides digital transformation solutions on the ServiceNow platform, building tailored portals, intranets, and mobile apps to streamline workflows and boost user engagement. It delivers end-to-end digital workflow solutions by automating tasks, integrating processes, and defining API interfaces for external systems. It differentiates itself through deep ServiceNow expertise and customized, ongoing support for a global client base that includes energy providers and municipal services. Its goal is to help organizations improve efficiency and customer satisfaction by modernizing workflows and interfaces.

Company Size

11-50

Company Stage

Acquired

Total Funding

N/A

Headquarters

Vista, California

Founded

2016

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Simplify Jobs

Simplify's Take

What believers are saying

  • Maestro adoption grows as enterprises seek structured AI governance amid rapid, fragmented adoption across global sectors.
  • Joining Anthropic’s Claude Partner Network expands capabilities, enabling scalable deployment with new training and squads.
  • Flightpath.AI delivers real prototypes in four weeks, accelerating Gen AI and Agentic AI adoption on ServiceNow.

What critics are saying

  • ServiceNow embeds Maestro-like orchestration into native Platform AI, reducing demand for third-party advisors like NewRocket in 12–18 months.
  • Anthropic launches pre-integrated Claude Squads with ServiceNow workflows, undercutting NewRocket’s vendor-backed deployment teams by 9–15 months.
  • Top consultants like Deloitte launch AI orchestration playbooks with native AI Control Tower, bypassing NewRocket’s Maestro value for enterprises in 12–24 months.

What makes NewRocket unique

  • Maestro orchestrates enterprise AI lifecycle with ServiceNow AI Control Tower, turning investment into measurable value.
  • NewRocket is ServiceNow's AI-first Elite partner, blending governance, advisory, and delivery for trusted AI at scale.
  • Claude Squads embed AI engineers directly with clients, accelerating high-impact initiatives through forward-deployed expertise.

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Benefits

Competitive compensation

Health, dental, vision, & disability

Retirement savings

Flexible PTO

Continued learning

Remote friendly

Employee Matter Program

Boosted on-boarding program

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
PR Newswire
May 12th, 2025
Newrocket Launches Flightpath.Ai At Knowledge 2025: A Fast, Business-Ready Path To Applied Gen Ai And Agentic Ai On Servicenow

LAS VEGAS, May 5, 2025 /PRNewswire/ -- NewRocket, a global leader in ServiceNow strategy and transformation, has announced the launch of Flightpath.AI, a four-week engagement designed to help organizations explore and apply Generative AI (Gen AI) and Agentic AI in meaningful business processes. The program will deliver real prototypes, measurable impact, and momentum for broader adoption.FlightPath.AI will make its debut at ServiceNow Knowledge 2025, where NewRocket will showcase how organizations can take AI from concept to practical application. Built with a focus on execution, Flightpath.AI enables customers to move beyond theoretical assessments and into hands-on, outcome-driven innovation. By combining NewRocket's deep ServiceNow expertise with its AI engineering capability, the engagement helps customers develop and validate a practical AI strategy that aligns with their business priorities — with real results delivered in just four weeks

PR Newswire
Apr 12th, 2025
Newrocket Names Frank Palermo As Coo

As an accomplished leader in the technology and consulting sector, Mr. Palermo has a track record of building and growing platform-oriented services businesses and leading many successful business units with services similar to those of NewRocket. He offers extensive experience enhancing customer outcomes by delivering innovative solutions and offerings, driving operational excellence, and directing high-performing teams. "Having collaborated with Frank on several business endeavors, I am thrilled to be working closely with him once again – he brings a unique blend of expertise in AI, data and workflows. He is also skilled at consulting and setting up innovation labs, and he has terrific leadership attributes," said Harsha Kumar, CEO of NewRocket. "We are confident that his leadership will further strengthen our ability to deliver creative solutions to our clients while expanding our footprint in the Agentic AI and ServiceNow consulting space."

PR Newswire
Nov 11th, 2024
NewRocket Names Harsha Kumar as CEO

NewRocket names Harsha Kumar as CEO.

Startup 365
Jul 18th, 2023
NewRocket welcomes Dave Medd as first Chief Operating Officer

NewRocket welcomes Dave Medd as first Chief Operating Officer.