Full-Time

Director Product Marketing

Madison Reed

Madison Reed

201-500 employees

Ammonia-free hair color for at-home use

Compensation Overview

$150k - $155k/yr

+ Stock options

San Francisco, CA, USA

Remote

Remote role with occasional travel up to 15%.

Category
Product (1)
Required Skills
Branding/Brand Strategy
Requirements
  • 10+ years of marketing experience, with significant leadership experience in product marketing
  • Proven track record leading successful product launches in consumer goods, beauty, or omnichannel brands
  • Proven experience managing complex product lifecycles and Stage-Gate processes in a high-growth environment
  • Ability to influence without authority across a matrixed organization, specifically bridging the gap between creative marketing teams and operational wholesale teams
  • Deep and extensive experience conducting consumer research to gain consumer insights which inform product positioning
  • Strong wholesale/retail marketing experience; understanding of in-store execution and partner needs
  • Exceptional strategic thinking paired with operational rigor and attention to detail
  • Confident cross-functional leader with the ability to influence at the executive level
  • Passion for beauty, innovation, and building brands that customers love
Responsibilities
  • Partner with Product Development to co-lead the discovery phase; leverage consumer insights and market whitespace to pitch, prioritize, and price new concepts that drive omnichannel growth
  • Own the end-to-end commercialization lifecycle and the cross-functional Stage-Gate process—driving alignment across Finance, Supply Chain, Channel Teams and Marketing to ensure launches are scalable, on-time, and impactful
  • Serve as the primary strategic bridge between Wholesale, E-commerce, Health Care, and Marketing; translate brand stories into winning omni strategies while ensuring channel-specific needs are integrated into the broader innovation roadmap
  • Analyze market signals and product metrics to measure ROI and inform future roadmaps, ensuring every launch strengthens Madison Reed’s premium market position
  • Act as a core advisor to the SVP of Integrated Marketing to architect annual plans and portfolio strategies that align product innovation with brand growth
  • Lead the integration of product narratives across brand campaigns and seasonal initiatives, ensuring a cohesive and premium consumer experience at every touchpoint
  • Drive organizational clarity on product priorities and sequencing; develop high-stakes storytelling and business cases to secure executive alignment and resource allocation
  • Transform high-level marketing goals into actionable product roadmaps, bridging the gap between creative vision and commercial execution
  • Collaborate with the Wholesale leadership team to prepare for high-stakes retail partner meetings, ensuring marketing strategies support long-term brand equity and joint business goals excluding paid digital media
  • Develop compelling in-store, on-shelf, and educational materials that drive awareness, trial, and conversion
  • Partner closely with Sales, Education, and Retail Operations to support sell-in, sell-through, and long-term brand equity
  • Develop high-impact retail toolkits that directly drive measurable sell-through and brand equity across all professional channels
  • Ensure wholesale executions reflect Madison Reed’s premium positioning and deliver a best-in-class retail experience
  • Foster strong cross-functional relationships and a culture of collaboration, accountability, and excellence
  • Champion the voice of the customer, the market and product in internal decision-making

Madison Reed sells professional-grade, ammonia-free hair color for at-home use, mainly through direct-to-consumer channels (website, subscriptions) and Color Bar locations where customers can get professional coloring services. Its products are designed to deliver multi-dimensional, natural-looking color while avoiding harmful chemicals such as parabens, resorcinol, PPD, phthalates, and gluten. The company is Leaping Bunny certified, making its products cruelty-free. Madison Reed also offers tools to help customers choose shades, including a color quiz and virtual try-on, plus access to professional colorists seven days a week. Revenue comes from hair color kits, hair care products, and memberships. Unlike typical salons, it combines DIY color with in-person services and retail options, differentiating itself with a strong emphasis on safety, convenience, and direct-to-consumer access.

Company Size

201-500

Company Stage

Debt Financing

Total Funding

$274.1M

Headquarters

San Francisco, California

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • Nancy Bigley drives franchise growth across 97 Hair Color Bars with 30 years expertise.
  • Madi AI agent handles 100% web traffic, boosts bookings 2x, cuts cancellations 50%.
  • UConn NIL deals with Paige Bueckers expand Team ColorWonder, fueling ColorWonder sales.

What critics are saying

  • Olaplex lawsuit triggers product recalls, bans ammonia-free dyes within 6-12 months.
  • Sally Beauty discounts erode $30+ kit margins, commoditizing premium DTC pricing.
  • L'Oréal Color&Shine seizes 25% more share via Ulta, Walmart in 6-12 months.

What makes Madison Reed unique

  • Ammonia-free, Smart 8-Free hair color delivers multi-dimensional, salon-quality results at home.
  • Leaping Bunny certified cruelty-free products exclude PPD, parabens, resorcinol, and phthalates.
  • Hybrid model combines DTC subscriptions, 97 Hair Color Bars, and Sally Beauty retail partnerships.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Paid Vacation

Paid Holidays

Parental Leave

Employee Assistance Program

401(k) Company Match

401(k) Retirement Plan

Team Member Discount

Pet Insurance

One Medical Membership

The College Tuition Benefit

Pre-tax Commuter

Short & Long-term Disability

Accident Insurance

Critical Illness Hospital

Hospital Indemnity

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Bluefield Daily Telegraph
Mar 11th, 2026
Madison Reed Marks International Women's Month with Debut of "The Future of Hair Color Is Here," Its First-Ever Brand Campaign

Madison Reed marks International Women's Month with debut of "The Future of Hair Color Is Here," Its first-ever brand campaign. * Business Wire * Mar 11, 2026 SAN FRANCISCO-(BUSINESS WIRE)-Mar 11, 2026- Madison Reed, the prestige hair color brand revolutionizing the way women experience hair color, today announced the launch of "The Future of Hair Color Is Here." The brand's first-ever omnichannel campaign is designed to fuel its next phase of growth and awareness. Madison Reed's "The Future of Hair Color Is Here" Campaign Debuting across Madison Reed's digital and social channels, its Hair Color Bars nationwide, and national CTV and radio, the campaign challenges the status quo head-on with provocative lines such as "Gorgeous hair color. No bullsh*t." The creative reinforces a new standard for salon-quality hair color made without harsh ingredients - free of ammonia, parabens, resorcinol, PPD, phthalates, gluten, SLS, and titanium dioxide - and designed to meet women where and how they choose to color. The campaign brings together the brand's disruptive female-founding story, groundbreaking product innovation, and omnichannel model under one unifying idea: Madison Reed's commitment to unleashing women's unstoppable confidence has redefined the future of hair color. The campaign's International Women's Month rollout spotlights how Founder and CEO Amy Errett reshaped one of the most essential beauty categories for women, challenging outdated industry standards that forced a tradeoff between results, convenience, and ingredient transparency. "Most women will color their hair every few weeks for more than 30 years, yet the category has been largely overlooked," said Madison Reed CEO and Founder Amy Errett. "For too long, women had to choose between harsh, uninspiring boxed color or expensive salon visits, both without transparency into the ingredients they were putting on their hair. I founded Madison Reed because I believed women deserved better - better ingredients and better results - and set out to transform every part of the hair color experience." Bringing the campaign to life, Errett will join the "Innovation & Impact: Female Leaders Transforming Legacy Industries" panel at the Rivian Electric Roadhouse and speak on the brand's AI leadership at the Inc. Founders House in Austin on March 15, followed by a conversation with Chief and women leaders at The Chief Suite on March 16. Madison Reed is also mobilizing its platform in women's sports through social activations championing unapologetic confidence through partnerships with University of Connecticut Athletics and a roster of elite women athletes. Madison Reed continues to expand its national footprint, opening its 98th owned and operated Hair Color Bar on March 14 in Chandler, AZ - the brand's fourth location in the Phoenix area. As the company scales, Madison Reed CEO & Founder Amy Errett continues to receive national recognition for her leadership, most recently being named to Inc.'s 2026 Female Founders 500, an annual list honoring the most dynamic women business leaders in the United States. "The Future of Hair Color Is Here " reinforces Madison Reed's leadership at the intersection of innovation, purpose, and a deeply consumer-centric approach. About Madison Reed Founded in 2013, Madison Reed is a prestige beauty brand that has revolutionized the hair color industry. Madison Reed offers 85+ shades of high-quality hair color, Smart 8-Free formulas made in Italy, technology, personalized service, and the freedom to get high quality results whether they color their hair at home or by a professional colorist in one of Madison Reed's 98 and counting Hair Color Bars across the country. Products can be found online at www.Madison-Reed.com, Madison Reed Hair Color Bars nationwide, Ulta Beauty, Amazon and select Sally Beauty, Target and Walmart stores. Stay up-to-date by following us on Instagram and TikTok. Ellie West KEYWORD: CALIFORNIA ARIZONA TEXAS UNITED STATES NORTH AMERICA INDUSTRY KEYWORD: WOMEN OTHER RETAIL COMMUNICATIONS SPECIALTY DIGITAL MARKETING LIFESTYLE COSMETICS CONSUMER RETAIL PUB: 03/11/2026 09:00 AM/DISC: 03/11/2026 09:00 AM

Happi
Oct 20th, 2025
Nancy Bigley Joins Madison Reed as President of Stores

Nancy Bigley joins Madison Reed as president of stores. Bigley brings over 30 years of multi-unit and multi brand franchise operations expertise to Madison Reed's Revolutionary Hair Color bar business. Madison Reed, a prestige beauty brand that has disrupted the hair color industry, has appointed Nancy Bigley president of stores. In this newly created role, Bigley will oversee all aspects of Madison Reed's Hair Color Bar business, including its 97 current owned-and-operated locations nationwide, new store openings, as well as the development of the company's future franchise and store growth strategy and operations. Bigley will report to Madison Reed CEO and Founder Amy Errett. "I've long admired Madison Reed - not only as a devoted customer, but as someone inspired by Amy's visionary leadership and the brand's values-driven approach to redefining the beauty experience," said Bigley. "I'm energized by the opportunity to unlock the full potential of this revolutionary concept - from elevating every guest interaction to accelerating growth across the business and maximizing our omnichannel presence - all while deepening the strong culture that sets Madison Reed apart." Madison Reed's Hair Color Bar business, a salon experience specifically for hair color designed around the lifestyle and needs of today's modern woman, has seen "extraordinary" growth over the past five years, officials said. Since 2020, the Madison Reed's Hair Color Bar business has expanded its footprint eightfold, delivered consistent double-digit growth, and built a loyal guest base with 70% of guests in Madison Reed's membership programs. This appointment builds on that momentum, unlocking new opportunities for meaningful expansion and continued category leadership. Bigley brings extensive franchise and multi-unit operations experience, most recently serving as multi-brand group president at Unleashed Brands overseeing six of the company's eight brands driving growth strategies, operations and cross-brand collaboration. Tenures at Twist Brands and beyond. Bigley co-founded and served as CEO of Bottle and Bottega, Inc. which she sold to Twist Brands, ultimately becoming CEO of Twist Brands. Her rich background in franchising also includes executive leadership roles at Dunkin' Brands, American Leak Detection and The Dwyer Group (now Neighborly). An active member of the International Franchise Association (IFA), Bigley was honored as the 2022 recipient of the IFA Woman's Franchise Committee Crystal Compass Award.

Happi
Oct 14th, 2025
Madison Reed's New AI Tool Heats Up Hair-Coloring Revolution

Madison Reed's new AI tool heats up hair-coloring revolution. Agentic AI tools will elevate the customers' end-to-end journey with the brand and streamline its brick-and-mortar operations. For Madison Reed, the hair-coloring market continues to be on the kaleidoscopic edge of a revolution. To further drive automation and efficiencies while improving guest and employee experience, the hair care brand has launched a suite of artificial intelligence (AI) tools. Since launching in 2013, it has touted itself a steward in leveraging technology, including AI. Now, the company is taking it a step further by rolling out agentic AI tools to elevate customers' end-to-end journey with the brand and streamline its brick-and-mortar operations. "Madison Reed is redefining what it means to be a trailblazer by embracing AI across every part of its operations," said Jon Callaghan, co-founder, True Ventures. "From precise color matching to faster service and a more seamless user experience, they are integrating advanced technology into one of the most high-touch, emotionally resonant consumer categories. In doing so, Madison Reed continues to elevate the hair color journey while driving meaningful business outcomes and setting new standards for personalization and efficiency." Madison Reed first launched AI by offering guests a personalized and digital color match quiz in 2016, which has delivered more than 20 million virutal color matches to date. A virtual reality hair color try-on experience followed - technologies, officials said, were pivotal in disrupting the industry with hair color as a direct-to-consumer business. Hello, Madi! Recognizing the opportunity to build on these capabilities, Madison Reed has partnered with Sierra to build an AI agent that delivers three distinct capabilities via its chat function, Madi. These include enhanced product discovery; customer support and facilitation of subscription management; and online scheduling and cancelations across the company's 97 Hair Color Bars. Following successful product and experience testing, Madi is now handling up to 100% of the brand's web traffic, improving Madison Reed's lifetime customer support value while increasing efficiency. With 24/7 chat availability, the brand is seeing a 30-time increase in chat interaction with a two-time increase in guests' likelihood to book an appointment, while subscription cancelations are cut in half for customers working with Madi.

Stock Titan
Apr 7th, 2025
Madison Reed Expands Its Omnichannel Presence Through a Retail Partnership with Sally Beauty

Madison Reed expands its omnichannel presence through a retail partnership with Sally Beauty.

News Journal
Apr 7th, 2025
Madison Reed Expands Its Omnichannel Presence Through a Retail Partnership with Sally Beauty

Madison Reed is widely recognized as a category leader and is an eight-time winner of the highly coveted Allure Best of Beauty Awards.