SAP Project Manager

Job Description

Roles & Responsibilities :

Minimum of 10+ years of formal education.

• 7-9 years of experience in SAP Project Management, covering implementation, migration, and application support (AMS) engagements.

• 
  Mandatory / Preferred Skills: Core Competencies & General Skills

• Hands-on project management experience in SAP S/4HANA, with specialization in at least one SAP module.

• Strong stakeholder management skills, with the ability to engage effectively with business users and senior leadership.

• Experience in managing incident, problem, and change management processes in line with ITIL standards, ensuring strict SLA and KPI adherence.

• Proficiency in handling end-to-end AMS support activities, including root cause analysis, defect resolution, and continuous improvement initiatives.

• Ability to estimate Project/CR technical effort, timelines, and dependencies for change requests and enhancements

• Demonstrated ability to lead teams, track progress, and provide structured and periodic updates to customers.

• Capability to understand business challenges and translate them into SAP solutions, ensuring timely issue resolution.

• Flexibility to provide extended support during critical situations, including weekends for high-priority issues, system restarts, or patch upgrades.

• Proactive mindset to identify opportunities for optimization in existing integrations and recommend multiple solution approaches.

• Strong understanding of SAP project lifecycle phases including development, testing (unit, integration, functional), go-live, and post-go-live support.

• Ability to manage business user expectations and deliver consistent support services.

• Experience supporting rollout projects and post go-live production support across plants.

• At least one end-to-end SAP implementation experience, including migration and cutover activities.

Qualifications

Educational qualification:

Experience :

Mandatory/requires Skills :

 Technical Skills Preferred Skills:

• Strong understanding of SAP S/4HANA and AMS support landscape.

• Experience in incident, problem, and change management with SLA adherence.

• Working knowledge of Solution Manager / ServiceNow / ticketing tools.

• Understanding of custom developments, testing cycles, and deployment support.

• Certification in SAP: SAP Activate Project Manager

Additional Information

Others: