In PersonHousing designated for Gunnison County employees may be available to rent.
About the job
Requirements
Be at least 18 years old at the time of employment.
Have a high school diploma or GED.
Communicate effectively in English, verbally and in writing.
Possess and maintain a valid Colorado driver’s license.
Be able and willing to work within a secure detention facility.
Successfully complete the required pre-employment screening and Sheriff’s Office background investigation.
Complete ICS-100 and IS-700 within the first year of employment.
Be willing and able to complete the training necessary to perform the responsibilities of the position.
Responsibilities
Operate the Detention Center control tower.
Monitor security cameras, intercoms, telephones, computer systems, and facility activity.
Control secure doors and access points.
Communicate safety, security, and operational information to detention staff.
Support inmate booking and release paperwork and records processing.
Enter, review, and maintain records, logs, forms, files, and databases.
Assist with property documentation and inventory records.
Coordinate visitation, court appearances, transports, attorney visits, and other activities.
Answer phones and assist members of the public.
Support detention staff with reports, correspondence, records, supplies, and other operational needs.
Follow established procedures during facility emergencies.
Monitor several sources of information at once and maintain attention to detail.
Communicate quickly and accurately when information requires the attention of detention staff.
Secure designated areas from the control tower during emergencies.
Control access points, contact additional law-enforcement or medical personnel, and communicate critical information to detention staff during emergencies while following established procedures.
Desired Qualifications
One year of experience in clerical support, administrative support, records management, customer service, corrections support, criminal-justice support, or a related field.
Description
CUSTODY SUPPORT ASSISTANT
BIG COUNTRY. CLOSE TEAM.
Support Public Safety. Serve Gunnison County.
Gunnison County Sheriff’s Office | Gunnison, Colorado
Pay: $4,710.58–$5,363.12 per month, depending on experience Schedule: 12-hour rotating shifts | Typically 14 workdays per month
You don’t have to be a sworn deputy to play an important role in the safety and operation of the Gunnison County Detention Center. The Custody Support Assistant (CSA) is a civilian, non-sworn position that works inside the Detention Center alongside detention staff. CSAs help keep the facility operating safely and efficiently by monitoring security systems, controlling access to secure areas, maintaining records, supporting inmate processing, coordinating activities, and communicating important information to detention staff.
This is a great opportunity for someone who is observant, dependable, organized, comfortable with technology, and able to stay calm when things are moving quickly.
A Schedule That Gives You More Days Off
Custody Support Assistants work 12-hour rotating shifts, which means you typically work 14 days per month—giving you more full days away from work throughout the year.
Day Shift: 7:30 a.m.–7:30 p.m. Night Shift: 7:30 p.m.–7:30 a.m.
The Gunnison County Detention Center operates 24 hours a day, 7 days a week, 365 days a year. CSAs rotate between day and night shifts, and the schedule includes weekends and holidays. The 12-hour schedule means longer workdays, but it also provides extended stretches of days off and means you typically report to work only 14 days each month.
What You’ll Do
As a Custody Support Assistant, you’ll provide administrative, operational, and security support that helps the Detention Center function effectively.
Your work will include:
Operating the Detention Center control tower
Monitoring security cameras, intercoms, telephones, computer systems, and facility activity
Controlling secure doors and access points
Communicating safety, security, and operational information to detention staff
Supporting inmate booking and release paperwork and records processing
Entering, reviewing, and maintaining records, logs, forms, files, and databases
Assisting with property documentation and inventory records
Coordinating visitation, court appearances, transports, attorney visits, and other activities
Answering phones and assisting members of the public
Supporting detention staff with reports, correspondence, records, supplies, and other operational needs
Following established procedures during facility emergencies
The position requires the ability to monitor several sources of information at once, maintain attention to detail, and communicate quickly and accurately when something needs the attention of detention staff. These responsibilities are consistent with the current job description’s emphasis on situational awareness, multitasking, sound judgment, and remaining calm during rapidly changing or emergency situations.
This is an important distinction: the Custody Support Assistant is not a Detention Deputy and does not perform sworn law-enforcement duties.
You will work inside a secure detention facility and may be physically present in areas where inmates are being processed, including the booking area. However, the CSA does not assume direct physical custody or supervision of inmates. Employees remain behind designated barriers and/or maintain an established safe distance in accordance with Detention Center safety and security procedures.
You may also communicate with inmates through approved systems such as the intercom while working in the control tower.
You support the people responsible for custody—you do not assume custody yourself.
Who We’re Looking For
Great candidates for this position can come from many different backgrounds.
You may be a strong fit if you have experience in:
Administrative or clerical support
Records management or data entry
Customer service including retail, food service, restaurant, and public service
Dispatch, security, or public-safety support
Healthcare or other environments involving confidential information
Corrections or criminal-justice support
Other positions requiring organization, multitasking, communication, and attention to detail
Previous detention or law-enforcement experience is not required. The job description identifies general detention, criminal-justice, court, or law-enforcement support knowledge as preferred rather than required.
What matters is your ability to stay focused, communicate clearly, follow procedures, protect confidential information, use good judgment, and work effectively as part of a team.
More Than an Office Job
This position combines administrative skills with real-time operational support.
You may be preparing records one moment and monitoring multiple security screens the next. During an emergency, you may be responsible for securing designated areas from the control tower, controlling access points, contacting additional law-enforcement or medical personnel, and communicating critical information to detention staff—all while following established procedures.
It’s a good fit for someone who likes structure and organization but also wants work that has purpose, variety, and responsibility.
Why Gunnison County?
Gunnison County offers meaningful public service, a close professional team, and a community where your contribution is visible.
As a CSA, you’ll work directly with Sheriff’s Office professionals and play an important behind-the-scenes role in supporting the safety and daily operation of the Detention Center.
Outside of work, the Gunnison Valley offers access to millions of acres of public lands and year-round recreation, including hiking, mountain biking, fishing, camping, skiing, and cross-country skiing, along with the restaurants, arts, events, and communities of Gunnison and Crested Butte.
For candidates considering a move to the Gunnison Valley, housing designated for Gunnison County employees may be available to rent.
Pay & Benefits
Monthly Pay: $4,710.58–$5,363.12, depending on experience
Gunnison County offers a comprehensive benefits package that supports you and your family, including:
Medical, dental, and vision coverage
Vacation leave beginning at 8 hours per month
Sick leave at 8 hours per month
Flexible Spending and Health Savings Account options
Dependent Care FSA
Employer-paid basic life insurance equal to 1x annual salary
Supplemental life and AD&D insurance options for employees, spouses, and children
Employee Assistance Program
Employer-paid Norton LifeLock membership
Discounted pet insurance and gym memberships
The County pays monthly on the last weekday of the month
Retirement
Gunnison County contributes toward your long-term financial future:
3% employer contribution to a 401(a)
Up to 3% employer match for voluntary contributions to a 457(b)
Social Security and Medicare employer contributions
Ready to Support Public Safety in a Different Way?
If you’re looking for meaningful work where organization, communication, attention to detail, and good judgment make a difference, the Custody Support Assistant position may be a great fit.
BIG COUNTRY. CLOSE TEAM. Support Public Safety. Serve Gunnison County.
Hiring Manager: Gunnison County Sheriff’s Office Phone: (970) 641-1113 Posting: Open until filled
Requirements
Minimum Qualifications
To be considered, you must:
Be at least 18 years old at the time of employment
Have a high school diploma or GED
Be able to communicate effectively in English, verbally and in writing
Possess and maintain a valid Colorado driver’s license
Be able and willing to work within a secure detention facility
Successfully complete the required pre-employment screening and Sheriff’s Office background investigation
Complete ICS-100 and IS-700 within the first year of employment
Be willing and able to complete the training necessary to perform the responsibilities of the position
One year of experience in clerical support, administrative support, records management, customer service, corrections support, criminal-justice support, or a related field is preferred but not required. Equivalent combinations of education, training, and experience may also be considered.