Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Usher Ticket Taker

Food Service & HospitalityConfirmed live in the last 24 hours

Full-timeDanville, VA, USA$15 /hrIn-person

About the Job

Requirements

Must have a proven track record of personally providing excellent customer service.
Must possess excellent interpersonal, communication, and problem-solving skills.
Must be willing to work any shift when necessary.
Must be able to speak, read, write, and understand English.
Must be able to move quickly around the property.
Must be able to bend, crouch, kneel, twist, and work at a desk.
Must be able to respond to visual and aural cues.
Must be able to work independently and be self-motivated.
Must be able to get along with co-workers and work as a team.
Must present a well-groomed, professional appearance.

Responsibilities

Greet customers, guests, and visitors.
Provide event information.
Collect tickets and/or passes for entertainment events.
Mediate disputes and resolve customer complaints.
Verify patron or staff credentials.
Assist patrons with special needs.
Guide patrons to exits or provide instructions in case of emergency.
Usher patrons to seats or exits.
Maintain order and ensure adherence to safety rules.

The Usher/Ticket Taker position involves providing excellent customer service during live entertainment events. Responsibilities include greeting patrons, scanning tickets, assisting with seating, and ensuring safety and order within the venue. This on-call position requires flexibility in working hours and the ability to handle various customer interactions effectively.

Must have proven track record of personally providing excellent customer service.
·Must possess excellent interpersonal, communication, and problem-solving skills.
Must be willing to work any shift when necessary.
Must be able to speak, read, write, and understand English
Must be able to get along with co-workers and work as a team.
Must present a well-groomed, professional appearance.
ADDITIONAL REQUIREMENTS
On call position requires flexibility in working hours and the ability to handle various customer interactions effectively.
Must be able to move quickly around property.
Must be able to bend, crouch, kneel, twist and work at a desk.
Responds to visual and aural cues.
Must be able to work independently and proven to be self-motivated.
Must be able to speak, read, write, and understand English.

- Greet customers, guests, visitors
- Provide event information
- Collect tickets and/or passes for entertainment events
- Mediate disputes and resolve customer complaints
- Verify Patron or staff credentials
- Assist patrons with special needs
- Guide patrons to exits or provide instructions in case of emergency
- Usher patrons to seats or exits.
- Maintain order and ensure adherence to safety rules
- Wage: $15.00 per hour

About the Company

Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Caesars Entertainment operates a global portfolio of casinos, hotels, and entertainment venues. Its core business is gaming and hospitality, with casinos offering table games and slot machines, plus lodging, dining, live shows, and conventions. The product is the overall gaming and resort experience: guests gamble, stay, eat, and enjoy entertainment across properties worldwide. Caesars Palace in Las Vegas and other destinations anchor the brand. The company grew through acquisitions (notably Harrah’s over Caesars, and later Eldorado Resorts) to become a leading gaming and hospitality group. Its business model combines casino gaming revenue with hotel stays, hospitality services, and event-driven entertainment, leveraging a recognizable brand and scale to attract high-traffic destinations. The goal is to provide a comprehensive leisure and entertainment experience while sustaining growth and resilience in a competitive gaming industry.

Company size: 10,001+
Company stage: IPO
Headquarters: Las Vegas, NV
Founded: 1973

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